Badoo’s earns a 4.3-star rating from 1170 reviews, showing that the majority of users are very satisfied with dating experience.
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my account was blocked due to untrue reason
I tried login into my badoo account last 2days and I met it blocked for no true reason I always abide to the terms and conditions of the site and never try to use other ways. Please I need my badoo account back cos I have some important information on it, it was blocked to no reason which is not true, I have bin using my account for years now and I have never misuse it. Kindly unblock me my email is [protected]@yahoo.com
Thanks as I will be expecting positive response
What's the solution to unblock it
The complaint has been investigated and resolved to the customer's satisfaction.
account blocked
Yesterday I opened my account on badoo and it said you have been blocked for breaking terms and that I have been using my profile. Commercially...
I never did that, I am confused since I barely chat on there and I only have a few guys that I selected to have a convo. I sent badoo a few emails, messages from an old profile and even that one they made it vanish.
What to do since it is not true and I really wanted to keep contact with some people.
Thanks, joan
fake profile
Hi, there is a fake profile of me on your website.
I am receiving countless messages from people I know saying someone is impersonating me on there. This is against the law and I WILL be taking legal action if you don't resolve this.
How can this be allowed to happen? This is my picture they are using it is disgusting.
Remove it immediately.
I have already reported it and STILL no action.
The complaint has been investigated and resolved to the customer's satisfaction.
badoo dating
Hi badoo,
I've just been told by my girlfriends friend that I have a fake account made in my name "Harry" from Dorchester. There are three photos of me on there that I didn't upload of myself and of course am pretty concerned as to why it's been created..?
I don't have an account so am unable to search for this profile but have attached a photo of the account. Can this be closed down with this information?
Thanks
Harry
The complaint has been investigated and resolved to the customer's satisfaction.
you've blocked my account for no reason
I'm sending you email because you've blocked my account for no reason. a few days ago I created a badoo profile as some of my tinder friends suggested it. and after a day you blocked my profile for no reason. as you mentioned that some reports were made without using it ? why did you block me ? and from what I read block many users. I would ask you to unblock my badoo profile.
Hello. Send again. please my profile is blocked without reason. I have not done anything to block you. I find it illegal and absurd to delete my profile. I can not communicate with the e-mail you give me. is it easy to help me? it's been several days since the day you sent e mail.
please my profile is blocked without reason. I have not done anything to block you. I find it illegal and absurd to delete my profile. I can not communicate with the e-mail you give me. is it easy to help me? it's been several days since the day you sent e mail.
good news I sent you mail ten days ago and I have not received any answer from you. why is this happening;
have you received my email? I have not received any answer from you
badoo premium
Money for life time badoo premium has been deducted from my account but I cant access badoo premium features
They are still asking me to buy credits after I paid alot of money just to migrate to badoo lifetime premuum
Before I made payments to badoo premium the agreements was that I will be able to access all baddo features without having to pay any other money but they are still asking to pay to chat to new users
This was not the aggrements
Please I need this issue to be resolved so I can access all badoo features including chatting to many people as I want
Please i need to resolve my badoo premium so i can access all features because i have paid already
The complaint has been investigated and resolved to the customer's satisfaction.
my profile still does not work
I'm creating a new topic well since I have not received a response to the previous topic about my account that has been blocked unnecessarily as it has never previously had Badoo accounts. as you will see in the previous topic you will see below https://www.complaintsboard.com/complaints/badoo-trading-my-profile-does-not-work-c999660.html, you asked me for the email I connected to badoo to check my profile again. my email is [protected]@gmail.com. I'm waiting for you to let me know
I have sent you a message a few weeks ago to block my account without a reason. please let me know and answer me soon.
i'm complaining about stolen identity using on portal called badoo
Coraline Ann
11 Swain Court
Woodstone
PE2 9PL
Peterborough
23/05/2018
Dear Sir/Madam
I am writing to inform you that I would like to rapport a problem with a Badoo portal .
On 23/05/2018 I have received messaged from some man that he found me on portal Badoo but personally I have never used that online dating service.
This makes me really worried that some people are using my identity on dating services, and catching other people on fake personal data .
I am writing to ask you to do something about that fake account, also make sure that would not happen again .
I look forward to hearing from you by return .
Your sincerely
Coraline Ann
The complaint has been investigated and resolved to the customer's satisfaction.
someone is using my pictures on a profile
some is using my pictures on a fake account and its under a diffrent name I only realised she i seen the bit online that says some people that look like u now I'm not happy with this and would like to know what van be done about it . as it is a fake user that is using my pictures to set up the account and using the name Emma Louise so I don't know how they managed to get my pictures and don't know the procedure to get the account deleted kind regards.
The complaint has been investigated and resolved to the customer's satisfaction.
Someone using my photo on badoo , my friends just send me screenshots with my picture, im actually never used badoo
blocked account
I had been blocked lastnight and i don't know what violation i have done that contravenes the terms and conditions of this site.. whoever reported me is a fake report and very misleading. It is quite unfair that i have done nothing but this site automatically blocked my account without further investigation. Please kindly check [protected]@yahoo.com.ph account, i really want to recover my account and get conmected again. Hoping this rquest will be given yout utmost consideration. Thank you so much and more power.
The complaint has been investigated and resolved to the customer's satisfaction.
my profile does not work
here and some days I found my Badoo profile not working. looks like inactive. my messages are not read by the other Users. and from what I've found is that my profile is not listed in the list for other users. Can you help me; what exactly happens? I want to communicate with other people and I can not. you probably have blocked my profile! why; will you be able to unblock me?
I can not understand why you say you blocked my profile permanently. I have mentioned to you in previous communication that I had with you that I had never used the badoo in the past to tell me that I have been violating. if you want, I can attach my identity card to be sure. now if in the past I have used my own photos without my consent I have no responsibility. let me tell you again that if I want, I can send you my identity details.
I have sent you a message a few weeks ago to block my account without a reason. please let me know and answer me soon.
;;; please
hank you very much for your reply. my badoo email is raniamalakopi@gmail.com. please check again my case
thank you very much for your reply. my badoo email is raniamalakopi@gmail.com. please check again my case
thank you very much for your reply. my badoo email is raniamalakopi@gmail.com. please check again my case.
I tell you that I never had a badoo profile before. someone else may have used my personal photos but I never had a badoo profile. I want to get access to my profile as I have not done any past infringement.
I did not have another profile in badoo; how can you tell me that I violated the terms of your community? do you make a mistake I never again made a badoo?
you here are not from badoo support? can not you help me?
they told me that I've done some sort of violation in the past and blocked my profile. but I have not done anything wrong. I do not know what is going on! please help me.
Good evening! I have sent a message to the "feedback" section but I have not received any response. that I sent to you. if it's easy to help me?
Plenty of Fish in the Sea!
my personal account was blocked
Good morning. I'm sending you for my blocked account, it has hurt me too long ago. I punish you very strictly and I would like a fair yet. Despite the fact that I have not made any violation, I consider that references to my older profile have been made for racist reasons as I am a transsexual person. But I accept what I am referring to, and I sincerely ask you to be sorry. The fact that I was referring to was done with my old account. I have been trying to create a new account since then, but unfortunately you are blocking me constantly. Please give me an opportunity to join the badoo, and I guarantee that I will not do any infringement of your operating rules. The email of my blocked account is [protected]@hotmail.com please give me an opportunity yet. All people get an opportunity
my account was blocked
Good morning. I'm sending you for my blocked account, it has hurt me too long ago. I punish you very strictly and I would like a fair yet. thanks for your immediate reply to a previous post. I understand that it is mentioned to me. despite the fact that I have not done some violation, I consider that the references to my older profiles have been made for racist reasons as I am a transsexual. but I accept what I am referring to, and I sincerely ask you to be sorry. the fact that I was referring to was done with my old account. I have been trying to create a new account since then, but unfortunately you are blocking me constantly. please give me an opportunity to join the badoo, and I guarantee that I will not do any infringement of your operating rules. the email of my blocked account is [protected]@gmail.com please give me a chance yet. all people get an opportunity
good morning. I'll send you for one more time. to ask you to give me another chance to use the application. as I told you, and above all, I guarantee that I am not going to do any absolutely violation. I will follow your rules. please give me a last chance. you are punishing me very strictly without having done anything. I think the older reports have been made about the fact that I'm transgender. I have not done any criminal act to punish me so severely and unfairly. please give me a last chance.
online dating service / charged me 159.99 for unauthorized purchase
I had being using badoo for a couple of years and just a few months back i purchased a 20 dls of points. Now 2 months later they had charged me 159.99 without my authorization. I see this happening to a lot of people. How are they getting away with this? My bank is investigating and i wonder if anyone know how to file a complaint through another entitie and how do i make sure i get my money back. They cannot not just go charging people without their consent and shield themselfs with "oh it was in our 10 page agreement that when you get low in points we automaticly deduct it from your bank account" thats a rip off. I will let all my friends know of these tactics, here is my email [protected]@hotmail.com if you know of a way to file more complaints and stop these frauds
They will not give your money back, i concact them and they said is unrefundable. Im going to sumit a complaint with the BBB and the federal trade comission. I'll update the outcome of that here
The complaint has been investigated and resolved to the customer's satisfaction.
this happened to me too. i reported it to my bank
#metoo, they charged me for badoo premium lifetime without my permission and I paid them ~100USD
unauthorised credit purchase
I purchased a premium membership for a month which is fine and then I wanted to cancel it and as you will know, it offered me 100 credits not to cancel it. So I took those credits and clicked around to see where I could spend them. Next thing I know, I'm being charged 40€ without agreeing to buy anything and I had 2650 credits in my account. I immediately contacted customer service and 10 minutes later all the credits are gone. Obviously I didn't spend any of the credits, as I didn't want them in the first place. All I want is to get my money back for a purchase that I never authorised.
The complaint has been investigated and resolved to the customer's satisfaction.
blocked act
I updated my act on Sunday and I wanted to open it. Today but it was showed blocked... Plz unblock me... I really liked the site... I downloaded new pics of me so as they see my new looks and there was a private pics which it locked but wanted to open the act they said I used it commercially and I didn't at all... Plz sir could u help me unblock it... Name Chichi Gloria
I updated my act on Sunday adding more photos to show my new looks and two were locked which was nice.and I charted and made friends... Wanted to chat the next day and I found out it was blocked..plz sirs could u unblock...I really like the site..it made me have good friends and connect with good people...will be glad to hear from u..name chichi gloria
The complaint has been investigated and resolved to the customer's satisfaction.
charged for a premium service
I paid 1.99 for a one day membership, and cancelled. The next day I noticed that I was charged 159.99 for a lifetime membership that I never authorized. I immediately deleted my account and contacted "customer support" who is now telling me that I must have clicked it, and that the 14 day refund policy does not apply to premium memberships because content is immediately downloaded. What? There's no way you people will be keeping my money for an app I don't use.
account blocked
Hello,
I made an account today [protected]), signed up for premium, bought some credits, spoke with 3 people and right after verifying my account(sending a picture similar to the picture shown on the phone) my account gets blocked due to behavior violating the agreements... Please de-block my account or clarify the reason for why I am blocked.
Looking forward to your reply.
The complaint has been investigated and resolved to the customer's satisfaction.
accidental credit purchase
I download badoo just a few days ago and have been enjoying the app.
Until I tapped on something by accident and then pressed home to exit the app.
On doing this I spent £32.99 on credits I didn't wish to purchase.
The credits are on my profile and I have no intentions of using them.
Is there anyway I could resolve this in an amicable way without escalating it.
I would like a refund on this accidental purchase.
The complaint has been investigated and resolved to the customer's satisfaction.
badoo banning
Hey so I have recently created a Badoo account. I was just getting to talk to a few people and wasn't able to get any other contact information from them because we had just started the conversation. I don't understand why I was banned and I would like to know why I was . Also I wanted to delete my account permanently if I'm not able to get back into my account. I hope to hear back from yall . Thank you and have a blessed day !
The complaint has been investigated and resolved to the customer's satisfaction.
Badoo Reviews 0
About Badoo
The platform offers a variety of ways to interact with others, including messaging, video chat, and a feature called "Encounters," which allows users to swipe through profiles and express interest in other members. Badoo also incorporates a user verification process to help ensure that profiles are genuine.
One of the key services provided by Badoo is the ability to search for people based on location, interests, age, and other criteria, which can be adjusted to refine the search results. The platform is accessible through both its website and mobile applications, catering to a wide range of users across different devices.
Badoo's user interface is designed to be intuitive and user-friendly, aiming to provide a seamless experience for those looking to connect with new people. The platform also includes privacy controls and safety features to help users manage their online interactions and presence.
While Badoo offers a platform for social discovery and dating, it is up to the individual users to make meaningful connections and use the service responsibly. The company emphasizes the importance of respect and appropriate behavior within the community.
Here is a comprehensive guide on how to file a complaint or review about Badoo on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Badoo in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Badoo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint or review about Badoo on ComplaintsBoard.com.
Overview of Badoo complaint handling
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Badoo Contacts
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Badoo emailsDPO@badoo.com100%Confidence score: 100%
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Badoo addressCity Business Centre 25 Lower Road, London, SE162XB, United Kingdom
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Badoo social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 13, 2024
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My account also is blocked Milly shebang mail.com