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Bakzo.com
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3.0 2 Complaints
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Bakzo.com Complaints 2

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J
3:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bakzo.com overall complain of this company

Terrible, it looks legit but it's totally not! I ordered an Armani ring for my boyfriend and since I live outside the US, with shipping, the total was around $130. I ordered the ring in July and I checked the tracking number a month later only to show me that it's been delivered to France! I live in Canada! I called numerous times and i'd be constantly connected to the same customer service agent, some guy with an accent who sounded like he could care less. I wanted a refund after months of contacting and in October, I called once again; he said he'd call me back as soon as he gets permission to give a refund (since he can't handle them). Of course, it's March the next year and i've not received or heard anything. I've been putting off calling them since I've been busy but enough is enough and no matter how many times I call or email them, they'll never contact me. Even the online customer service chat is useless and disconnected me. Don't buy from this company, it looks somewhat legitimate but it's a SCAM and i'm reporting them to my credit card company and the BBB (Better Business Bureau) so I can get my $130 back and so hopefully this so called "business" could be shut down. I'm a student barely making any money and I get ripped off by a horrible company like this because I wanted to merely buy a gift.

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Hobbesian
Surrey, CA
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Apr 07, 2011 7:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm assuming you used a credit card, filing a dispute with the CC company is the best way to go. There is a bit of paperwork involved, but it shows the credit card company you are serious. Looks like that site uses Paypal, I recommend having an account with them, as they're easier to get back money with with scammers.

Although you probably shouldnt have waited these months. What does the tracker number say now?

ComplaintsBoard
C
9:43 am EDT

Bakzo.com Save your time and money and go somewhere else

I have ordered a watch over 45 days ago, and watch was sent and i keep getting the deaf ears, they rarely answer emails unless threatened, SAVE YOUR TIME & MONEY and go somewhere else.

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Hobbesian
Surrey, CA
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Apr 07, 2011 7:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Using Paypal as a middleman can sometimes be worth the trouble for times like this

J
J
juliabuczek
Burnaby, CA
Send a message
Mar 13, 2011 3:32 am EDT

Terrible, it looks legit but it's totally not! I ordered an Armani ring for my boyfriend and since I live outside the US, with shipping, the total was around $130. I ordered the ring in July and I checked the tracking number a month later only to show me that it's been delivered to France! I live in Canada! I called numerous times and i'd be constantly connected to the same customer service agent, some guy with an accent who sounded like he could care less. I wanted a refund after months of contacting and in October, I called once again; he said he'd call me back as soon as he gets permission to give a refund (since he can't handle them). Of course, it's March the next year and i've not received or heard anything. I've been putting off calling them since I've been busy but enough is enough and no matter how many times I call or email them, they'll never contact me. Even the online customer service chat is useless and disconnected me. Don't buy from this company, it looks somewhat legitimate but it's a SCAM and i'm reporting them to my credit card company and the BBB (Better Business Bureau) so I can get my $130 back and so hopefully this so called "business" could be shut down

S
S
Sam therou
orlando, US
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Feb 25, 2011 7:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

wife is delighted great buy very fast delivery many thanks hope to shop more.

S
S
Sam therou
orlando, US
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Feb 25, 2011 7:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

wife is delighted great buy very fast delivery many thanks hope to shop more at bakzo.com
thank you.

S
S
Sam therou
orlando, US
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Feb 25, 2011 4:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

very fast shipping. very satisfied with the purchase.
thank you bakzo.com

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Overview of Bakzo.com complaint handling

Bakzo.com reviews first appeared on Complaints Board on Oct 20, 2010. The latest review overall complain of this company was posted on Mar 13, 2011. The latest complaint overall complain of this company was resolved on Mar 13, 2011. Bakzo.com has an average consumer rating of 3 stars from 2 reviews. Bakzo.com has resolved 1 complaints.
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  1. Bakzo.com Contacts

  2. Bakzo.com phone numbers
    +1 (407) 351-9153
    +1 (407) 351-9153
    Click up if you have successfully reached Bakzo.com by calling +1 (407) 351-9153 phone number 0 0 users reported that they have successfully reached Bakzo.com by calling +1 (407) 351-9153 phone number Click down if you have unsuccessfully reached Bakzo.com by calling +1 (407) 351-9153 phone number 0 0 users reported that they have UNsuccessfully reached Bakzo.com by calling +1 (407) 351-9153 phone number
    +1 (800) 660-6036
    +1 (800) 660-6036
    Click up if you have successfully reached Bakzo.com by calling +1 (800) 660-6036 phone number 0 0 users reported that they have successfully reached Bakzo.com by calling +1 (800) 660-6036 phone number Click down if you have unsuccessfully reached Bakzo.com by calling +1 (800) 660-6036 phone number 0 0 users reported that they have UNsuccessfully reached Bakzo.com by calling +1 (800) 660-6036 phone number
  3. Bakzo.com address
    P.O Box 691171 Orlando, Orlando, Florida, 32869, United States
  4. Bakzo.com social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all Bakzo.com contacts

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