CB Banks Banco de Oro / BDO Unibank customer service

Banco de Oro / BDO Unibank review: customer service

Maria Theresa E. Imperial of PH

Dec 16, 2019 1:53 am EST

The subject of this complaint happened between 2:20pm and 2:30pm of December 16, 2019. I dropped by BDO at its Medical Plaza-Legaspi Village branch in an attempt to settle a credit card payment in advance. However, prior to my even reaching the door, the security guard who has his post inside the branch immediately secured and locked the door barrel, and when I knocked on its glass, the guard who has his post outside the door said in a bragging tone that I could not enter because it is "off-line". These two guards did not even know what was my purpose in trying to enter the branch. I could have been interested in availing bank products or investment portfolio. Yet, the manner in which the guards prevented me from having an access into the branch showed a huge attitude of rudeness and arrogance- one which, when reported to the branch manager, will most likely get a cover up. I called the branch number 88132739 and spoke with a certain Ms. Marcelo and reported the worse encounter I have had so far, with BDO. I hope the branch has cctv located by the entrance/exit to validate this claim. A very disappointing experience.

0 comments

Add a comment

Banco de Oro / BDO Unibank - Unsuccessful prepaid load 51

Banco de Oro / BDO Unibank - credit card delivery 14

Banco de Oro / BDO Unibank - unauthorized withdrawals 4

Resolved

Banco de Oro / BDO Unibank - undelivered credit card replacement 1

Banco de Oro / BDO Unibank - credit card delivery

Banco de Oro / BDO Unibank - Deliver

Banco de Oro / BDO Unibank - bdo

Banco de Oro / BDO Unibank - OTP Pin was not sending when transferring account using BDO online banking

Banco de Oro / BDO Unibank - Branch efficiency

Banco de Oro / BDO Unibank - deducted prepaid load not yet receive

View all Banco de Oro / BDO Unibank reviews and complaints

Banco de Oro / BDO Unibank Contacts

Banco de Oro / BDO Unibank phone numbers

1800 10631 8000
1800 10631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number 0 0 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number 2 2 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number

PLDT

1800 3631 8000
1800 3631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number 0 0 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number 3 3 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number

Digitel

1800 5631 8000
1800 5631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number 0 0 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number 8 8 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number

Bayantel

1800 8631 8000
1800 8631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number 3 3 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number 1 1 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number

25%
Confidence score

Globelines

+63 2631 8000
+63 2631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number 7 7 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number 12 12 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number

Metro Manila

+63 2840 7000
+63 2840 7000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number 3 3 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number 18 18 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number

BDO Corporate Center

More phone numbers

Banco de Oro / BDO Unibank emails

callcenter@bdo.com.ph

100%
Confidence score: 100%

Support

Banco de Oro / BDO Unibank address

BDO Corporate Center, 7899 Makati Avenue, Makati City 0726, Philippines

Banco de Oro / BDO Unibank social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all Banco de Oro / BDO Unibank contacts