CB Banks Banco de Oro / BDO Unibank unethical behavior/ not helpful/ discriminating

discriminating

sheryl catalan of US

Dec 26, 2019 2:45 pm EST

Good day,
hello!
I would like to reach out my voice and complain regarding the staff particularly in customer service section in BDO bank in Midsayap branch North Cotabato, Philippines. They are not accomodating, not helpfull, not customer oriented, they make us wait for so long, standing and informing to return how many times. The incident was happened last April 2019 when I was in my vacation. I entered twice the given pin # for activation of my atm which makes my card not working. I asked them helped but they insist that I should request the new card where I applied my card but as per Dubai branch I should take from where my address is. I took the BDO kabayan account from UAE Dubai.
As I see around they prioritize and only entertain who's having businesses and rich people, having them seat even not in the queue line. This is totally discremination, I hope this will stop and treat every customer in fair. They should give OFW special attention and extra care because we have limited time to stay. I hope that my next vacation they will consider to help me. And I hope that management will do action about this concern. Thank you very much

0 comments

Add a comment

Banco de Oro / BDO Unibank - Unsuccessful prepaid load 51

Banco de Oro / BDO Unibank - credit card delivery 14

Banco de Oro / BDO Unibank - unauthorized withdrawals 4

Resolved

Banco de Oro / BDO Unibank - undelivered credit card replacement 1

Banco de Oro / BDO Unibank - credit card delivery

Banco de Oro / BDO Unibank - Deliver

Banco de Oro / BDO Unibank - bdo

Banco de Oro / BDO Unibank - OTP Pin was not sending when transferring account using BDO online banking

Banco de Oro / BDO Unibank - Branch efficiency

Banco de Oro / BDO Unibank - deducted prepaid load not yet receive

View all Banco de Oro / BDO Unibank reviews and complaints

Banco de Oro / BDO Unibank Contacts

Banco de Oro / BDO Unibank phone numbers

1800 10631 8000
1800 10631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number 0 0 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number 2 2 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 10631 8000 phone number

PLDT

1800 3631 8000
1800 3631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number 0 0 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number 3 3 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 3631 8000 phone number

Digitel

1800 5631 8000
1800 5631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number 0 0 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number 8 8 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 5631 8000 phone number

Bayantel

1800 8631 8000
1800 8631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number 3 3 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number 1 1 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling 1800 8631 8000 phone number

25%
Confidence score

Globelines

+63 2631 8000
+63 2631 8000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number 7 7 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number 12 12 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2631 8000 phone number

Metro Manila

+63 2840 7000
+63 2840 7000

Click up if you have successfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number 3 3 users reported that they have successfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number Click down if you have unsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number 18 18 users reported that they have UNsuccessfully reached Banco de Oro / BDO Unibank by calling +63 2840 7000 phone number

BDO Corporate Center

More phone numbers

Banco de Oro / BDO Unibank emails

callcenter@bdo.com.ph

100%
Confidence score: 100%

Support

Banco de Oro / BDO Unibank address

BDO Corporate Center, 7899 Makati Avenue, Makati City 0726, Philippines

Banco de Oro / BDO Unibank social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024