Menu
For Business Write a review File a complaint
CB Animal Hospitals Banfield Pet Hospital beware the wellness plan/care less about you pet
Banfield Pet Hospital

Banfield Pet Hospital review: beware the wellness plan/care less about you pet 6

B
Author of the review
5:33 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Banfield sucks you in to Wellness Plan with "low monthly payments and big discounts". Once they hook you, you can't get away. They call you for the "last" checkup for first year. They schedule the appointment a few days after the last day of contract. Now you are hooked for another year or pay the way over charge for the "last" visit of the first year. What a rip off!
Also, took a stray cat that could hardly walk due to a large Sore on its paw. The vet took the cat out of the exam room. I could hear the cat screaming the entire time it was gone. When the vet brought the cat back in, to my horror, the sore had been cut off leaving a gapping wound. No anesthetic. IF YOU LOVE YOUR PET, STAY AWAY FROM BANFIELD. All they want is your money.

6 comments
Add a comment
M
M
maggie
Send a message
Mar 01, 2008 6:03 pm EST

A lot of pets that get vaccinations here develop reactions. There are numerous pets this happens to. And although this can happen anywhere, it happens here VERY often.

Please stare clear of this place!

S
S
slertzbe
Centen, US
Send a message
Jan 22, 2010 3:45 am EST

Saying it happens at Banfield "very often" doesn't provide any real insight. Vaccine reactions are more common with multiple vaccinations given at one time, but maybe it is the brand of vaccine they use. Just recently, the company has been receiving new vaccine combinations. They are giving multiple vaccines within one injection to decrease vaccine reactions. Not to mention, Banfield doesn't make their own vaccines, so how is it their fault? Their vaccines are made by Fort Dodge.

S
S
sympathetictech
US
Send a message
Mar 15, 2010 3:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Agreed. You can hardly blame a hospital for a vaccine reaction. Its more a pets genetic ability to deal with the vaccine than the hand that administered it. If there are more reactions at a certain location maybe its because of the number of pets that are vaccinated, or the type of pets vaccinated.

C
C
Catmeow
Pittsburgh, US
Send a message
Aug 13, 2013 9:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was told my cat has cancer by a Banfield Vet. He did not get a biopsy, just a diagnosis by sigt and feeling. His lump is getting larger and swollen. I feel badly for him. I was given a report where one vet indicated he had a good heart. The next visit the paper indicated a heart murmur by another vet.

S
S
sympathetictech
US
Send a message
Aug 13, 2013 7:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Catmeow...im sorry you are getting inconsistant info from different docs. Did they explain to you that some murmurs come and go and that there are different degrees? Some cant be heard each time or can only be heard in certain places. It also can depend on your kitty if he is purring or breathing quickly. As for having cancer...if you would like a biopsy performed i know few vets banfield or otherwise who would tell you no. Ask for an estimate. No vet is going to perform one for free but if you want to know. cats generally do not grow benign tumors and depending on where it is it could be more or less serious or treatable.

S
S
slynn1
Orange, US
Send a message
Feb 21, 2015 5:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Banfield is a horrible veterinarian practice! There only agenda is making money, and most of their employees could give a rat's ### about the health and welfare of your pet. Banfield is a horrible and should be shut down.

More Banfield Pet Hospital reviews & complaints

Banfield Pet Hospital - my dog's dental cleaning 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - customer service 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - wellness care plan is a scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - veternary abuse, company cover-up 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - unquakified per care 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Banfield Pet Hospital Contacts

  2. Banfield Pet Hospital phone numbers
    +1 (866) 894-7927
    +1 (866) 894-7927
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number
    Corporate Headquarters
    +1 (877) 500-2288
    +1 (877) 500-2288
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number 1 1 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number
    Hospital Experience Feedback
    +1 (866) 277-7387
    +1 (866) 277-7387
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number
    Enrollments and Information
    +1 (866) 935-5738
    +1 (866) 935-5738
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number
    Billing or Payment Information
    +1 (888) 649-2716
    +1 (888) 649-2716
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number
    Questions and Plan Cancellation
    +1 (877) 656-7146
    +1 (877) 656-7146
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number
    Website Questions and Comments
    +1 (360) 254-0362
    +1 (360) 254-0362
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number
    More phone numbers
  3. Banfield Pet Hospital emails
  4. Banfield Pet Hospital address
    18101 SE 6th Way, Vancouver, Washington, 98683, United States
  5. Banfield Pet Hospital social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Banfield Pet Hospital contacts