CB Bath and Body Bath & Body Works Direct Customer service in Tysons VA store

Bath & Body Works Direct review: Customer service in Tysons VA store

Denise Helms of Chantilly, US

Jun 06, 2022 5:19 pm EDT

Verified customer

For many years I’ve tried unsuccessfully to get on the email list but can’t seem to get email promotions. I’m a loyal frequent customer, so when I see promotions online that require an email, the local stores grant me the promotion. On Friday the Tysons store would not allow me the 20% off without showing an email, which I can’t do. Sarah, the manager, said she’d get in trouble if she did it. I called Customer Service today and was shocked at how B&BW has gone downhill. She said all stores are run differently and can do what they want so just go to the stores I like. I am a frequent and loyal customer and am not impressed with your new attitude. She said she could give me 20% online which I don’t want to do. Some of the stores value me. Raphael in the Fair Oaks store is amazing. I tried to give a good report one day about her but couldn’t get through the phone lines.

0 comments

Add a comment

Bath & Body Works Direct - caused health problems 26

Resolved

Bath & Body Works Direct - product leaking on furniture 67

Resolved

Bath & Body Works Direct - soap sleeve 2

Bath & Body Works Direct - true blue spa collection

Bath & Body Works Direct - double the pending charges from online ordering system crashing 1

Bath & Body Works Direct - customer service 2

Bath & Body Works Direct - Fresh getaway sand and salt body scrub

Bath & Body Works Direct - employment unfairness

Bath & Body Works Direct - car scentportables

Bath & Body Works Direct - Wallflower refills

View all Bath & Body Works Direct reviews and complaints

Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005
+1 (800) 756-5005

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 1 1 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number

100%
Confidence score

Online Customer Care

+1 (800) 395-1001
+1 (800) 395-1001

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number

Stores Customer Care

+1 (800) 531-4504
+1 (800) 531-4504

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number

Accessibility Support

More phone numbers

Bath & Body Works Direct emails

customercare@bathandbodyworks.com

100%
Confidence score: 100%

Support

Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024