Bay Country Financial Services
Reviews and Complaints

They repoed my car because of a missed payment they did not notify me. They showed me proof of a certified letter but it was to the apartment building not to me. Had no return of service letter either. I am paying $899, there fee plus row company . I want my money back. They had no right, because the paper wasn't serviced. As you can see no apartment number, no signature

Do not take a loan out with this company, i took out a loan with them 2 yrs ago and still paying them back. Yes i an asking the same question why? i am in thenglish process of contacting the attorney general and getting my lawyer to see if we can file a class action suit. They are robbing me blind, i am still paying on a loan from 2 yrs ago and it was not a lot of money they should be out of business.

Frank Gannon has no people skills. He is rude and insults his customers. It doesn't matter what we may all be carrying on our shoulders we all have crosses to bear, but it doesn't give us the right to treat them any differently than we expect to be treated. I do not recommend doing business with this company. Frank Gannon may have the power to give, but if you don't know what will set him off then just think about what he could do if he could take it away. If you go here I'd watch your back!

On July 4th 2017, I came out my house to go to my place of work only to find my car missing, A 2013 Chevy Equinox that I just got from Auction paid in full. I was shocked and disturbed at the same time; first of all I had to call out from work and then called 911 to file a report that my car has being stolen. The cops told me after listening to my report that a car that match that description was reported repossessed from my area around 3 am that morning that I should call Bay country financial, I was surprised because I didn't get the car through any finance company, but anyway to cut the long story short, I couldn't get through to Bay country financial till the next day 5th of July due to holiday. So on the 5th of July, I called to asked why my car was taken from my home without my permission as I have no business with Bay country financial. I was told by a female representative that my car has being repossessed, I told her there must have being a misunderstanding because I bought the car from auction and the seller was capital one and not even Bay country financial, and that it was not financed but paid for in full with cash. She disagreed, telling me the car was Bay country financial property and that they were the one financing the car since. After series of phone calls and emails showing proofs upon proofs that the car was actually mine and that I was telling the truth about buying the car from auction, the lady from Bay country financial said " oh so... we have review your documents and finally concluded that we might have repossessed the wrong car and will tow the car back maybe tonight or tomorrow ". I was like, are you kidding me, after taken my car from my home for nearly 2 days already, you're still thinking about when to return it back to me? The lady on the phone said, "Well... it's not our fault, its capital one's fault" and then she dropped the call. This is so unheard of, is it the wrongful repossession of my car or the physical damages incurred on the car after it was returned. I've never seen anything like this in my whole life.

Do yourself a favor and don't even bother. They are are there worst bunch of degenerates I've ever seen. Bottom feeders. Giving out loans with the intent to reposses your car. We've paid them thousands of dollars on an originally 1500 loan. These clowns repossesed or car for 200$ nobody has customers service, manners, or home training. Just a group of Glen Burnie trash thrown together to rob people. If you need a classy company if your in a bind, do yourself a favor and go to lendmark, where you at least need a high school diploma to work there.

I know people use this company as a last resort myself included. They are modern day loan sharks, who make money from people who are desperate at the time and prey on ppl who are least able to afford the fees and rates required to repay the original amt of your loan. Please be aware. Try all other options before using this company for any financial needs. Originally I borrowed $4, 000.00 by the time the loan I've repaid this loan I would have paid over $9, 000.00. I had medical bills etc to pay had exhausted my savings and had no choice but agree to the outrageous repayment terms. Also, my vehicle was reposed early on for 1 missed payment in the amt of $287.00 and fees along with the tow company charges to redeem my vehicle was over $1000, 00. My experience with Bay Country, has been a learning experience, my purpose of filing a complaint is to make people aware that companies like this one, which seems to be a god sent at first even though you know at the time while your signing your name on the dotted line and turing over your car title it doesn't feel right. But you do it because you are out of choices and Bay Country banks on that and laughs all the way to the bank at poor people's expenses. PLEASE FIND OTHER OPTIONS😂