Bayview Loan Servicing
Reviews and Complaints

Never signed a loan (Note) with bayview loans, however, was reported by this agency to 3 credit bureaus - damaging credit for 7yrs, causing stress and hardship on foreclosed families. Political figures of higher powers needs to step in and remove reporting from credit bureaus of bayview loans... This reporting is illegal and unethical... Help citizens of america to continue the american dream and eliminate the damage caused by bayview loans reporting to credit bureaus in united states!

BANK OF AMERICA OWN BORROWER'S LIEN. BAYVIEW LOAN SERVICING LLC own nothing. Ownership has made the continuing participation of the lender indispensable. The power to see is conferred by Florida statute exclusively to an owner. Mortgage servicers cannot exercise the power to sell. The Uniform Commercial Code foreclosure statues and bankruptcy laws all specify certain
task which can only be done by the owner and no one else.

Im trying to pay my mortgage off faster after being sold out from one main financial after i had to leave my job. Now im good and trying to pay extra on my principle each month. I have the payment taken off my card every month with a extra $12 paid that i was told woukd automatically go towards my principle. I also paid $2000 extra with a money order and on the payment stub marked everything out other that extea principle and even highlighted extra principle and wrote on the paystub that my payment is already auto drafted every month and the $2000 is to go to principle ONLY. WELL what do you know they applied it to regular payments and said i was 3 months ahead but only $150 went to the principle because all the rest was insurance and interest. I called 2 times. First time i told them i was tape recording the call because im constantly being told different things and they refused to talk to me even though they say they are recording for training and safety purposes . Then she tells me that no they dont apply extra to principle that i have to call and tell them apparantly every month since i have extra being sent to them every month. Then i ask to be transferred to someone who can answer my questions about why now it says my march payment was being charged 2 seperate $18 fees saying one is a late payment fee and the other is another fee...how is that when im paid up until march according to yall!?.. When i was transferred to somebody that could answer my questions i was conveniently cut off. I was told that any extra funds goes to the unapplied funds because they dont know where to put the money...but as i told her i sent $2000 and it says 1400 was in unapplied fund then it says $0 and you applied the money to regular payments so i have to pay all that interest first so what you are saying doesnt even make sense. You better keep track of all payments made to these ppl and call them frequently to make sure they are doing what they are suppose to be doing. Apparantly they dont want you to be up to date because then they start charging you extra stuff on your mortgage bill and then you cant talk to anyone to get a answer because they conveniently cut you off. Sorry excuse for a business and if these funds are not applied correctly im consulting a lawyer.

Complaint against bayview modification department loan # [protected]
november 21, 2017
Deborah dix
131 malcolm
Forest rd new castle 19720
Bayview ceo,
Im complaining to the ceo, occ, bbb, fdic etc….

I've been sending documents over and over to (david white) (emial davidwhite @bftg.com) loss mitgation dept. loss mitigation are [censor], I have a real hardship. I have been trying to get assistance for 3 months. I feel i've been getting the run around with bayview i've faxed all documents and I know I qualify under their guidelines. please help me, i've called, they keep giving different stories regarding my submission packet (its complete all document) the loss mitigation dept supervisor (james galon) and iask for a callafter escalated 2 more times I never never received a call from domico moreno) I sent email documents to (david white and tobyscott) was suppose to escalate this file and I sent documents to him and he still didn't upload them from 10/4 (I have proof form 9/5/ till now of all items ivesent tine and dates. the undwritter on my file is asking for the the items over and over since 9/5/17 I have submitted a complete pack with all docs consecutive application, paystubs, utility bill, hardship, bankstatments, taxes all updated. one week items are there next week items diaspear? this has been going on for 3 months runaround different stories.! on oct 4 and 10/16 and oct 31h I was told the file would be escalted. this is a bad game bayview is playing. all the reps I have spoken with at smart [censor] and rude! I have provided everything the asked and they asking for items ive already provided. help me with forbearance or payment plan anything to save my home!. I do not want to loose my home please please help. ive been speaking to loss mitigation. I qualify! and have spoken to many reps in bayview but no there is smart enough to work on the file! in escalations, I cant seem to get anywhere. please help! I have also tried to get my file escalated, either supervisor never never available I cannot get anyone of authority on the phone. they cant speak english properly cant understand they

This will go to bbb - occ - ceo - fdic - etc………….

Kind regards,

Kelly ray authorized to speak on behave deborah
Sr. negotiator
Phone: 1.949.662.3363
Fax: 1.949.522.9028

customer service representative lied doing a time that i had no means of handling my emotions almost made me loose everything else i had during hurricane harvey. i called the day hurricane hit he told me not to worry that my mortgage was good and that collection are reporting or harrasment would occur however he did not tell me that he would send me to foreclosure as soon as my time was up . i didnt trust him so i called to make a back payment and he made me make 3payments at one time and set up a forth or he said i would be foreclosed.
all lies
when i spoke with my mortgage servicer they canceled the setup payment and told me i had a 333 credit and that i only owed 199.00 he had me set to draft 589.00 that i really didnt have Help me sue Bayview please

my loan was thru CitiFinancial in 2002 it was sold to ditech and greentree
they sold it to bayview. in July I made the payments to Bayview the loan matured in Oct 2017 I paid the payments on time and when I called to see about getting the lien off the house they said I still owed money for deferred payments. I never had any deferred payments only disability insurance that they should have paid for the payments but they only paid the interest. Now they said I still have a remaining balance of over a thousand dollars and they will foreclose on my house for the balance I offered to make the 2 payments that the insurance didn't pay but they denied it. I made a phone payment got a confirmation number and they called and said that they denied it . They called told me the taxes weren't paid and I didn't have homeowners but I have paid all this. Called ditech andtalked to someone there and said that my account was a prestine loan that all payments were either made before or on day they were due I was not any payments late. They have a different person call me everyday with something different when I called they told me loan matured and was paid in full next time the person said I owed 1078.00 dollars . CaN YOU HELP

I was laid off work about 4 years ago I got 4 payments behind on loan bayview modified my loan to help I thought. But I lost 14 years of payments on my home and then I find some how I am now on a 45 year loan. Lost for what I can do if anyone has advice any help would be very appreciate. Also any feedback would be very welcome thank you for your help from walter in minnesota.

I made payment of 2 payment on 8/29/17 by bill pay today 9-7 received email that payment failed, I attempted to call but Hurricane prevented speaking with someone. I see shows payments owing from 3/ 17. I have prove of payments as follows.
2/22/17 850.00 bof a
3/15/17 850.00 mar
5/8/17 845.00 for april wells fargo
5/17/17 850.00 may wells fargo
7/11/17 900.00 july
8/29/17 1700 june and august which was returned.
please assist me in correcting this account.

Recently gave my keys for cash to bayview. Now there is a sign at the front door. Saying
Warning. This property was found unsecured.. Making it look as thought I abandoned my home. Which I didn't. Its defamation of my character. It looks like they are trying to devalue this home by not taking care of the property. The grass hasn't been mowed and the electric turned off meaning the sump pump hasn't run and the basement will be flooded. I have been scammed

My loan was sold to Bay View. I made one payment and now for months, my account manager will not call me back to take the next two payments. When I finally got him to answer the phone, I told him I had been trying to pay, why wouldn't he call me back, etc. He laughed and hung up on me. Now I'm trying to get a hold of his boss Dominque. No answer there either. I'm wondering if they are doing this on purpose to take my home. I'm almost afraid to give them the money now. I got a letter saying they needed my deed. Why wouldn't they have that from B of A? This is fishy at best. Could you please tell me if this is a legitimate company and if I have any recourse.

Thank you,
Lucinda Whitacre

Back in April I requested mortgage relief in the form of a request to start a Short Sale. In a letter dated May 26th Bayview sent me a letter that stated, "...your request for a short sale or purchase contract has been received. In that letter, there is not any prescribed "due by" date affixed. In fact, no where in this letter is a definitive timeline laid out for completing any action other than getting you the paperwork to execute the start of the process to conduct a short sale.

I have provided Bayview, twice, copies of the Listing Agreement with Keller-Williams Realty. Just today, I was told that the house was in foreclosure effective June 1st. I never received any notification from Bayview or their contracted attorney on this issue. Not even a phone call or email.

In fact, their letter only says that I need to start returning paperwork no later than an implied June 26th.

I just finished a 40 minute phone call with Mr. Robert Tyer, who stated that he was the senior man in charge there at Bayview. He has stated that once the house goes to "sale" there is nothing that Bayview can do because the process is: I request short sale approval, I find a buyer, sell the house, send in the offer, Bayview evaluates the offer and approves or denies. If yes, then done deal; if no, then start over with other options.

Nowhere in there letter has any of that been spelled out?

Nowhere in their letter is there a discussion of timelines?

Nowhere on their website is that explained, at all or in the level of detail that I just laid out?

Bottom line is that it is not.

We never received a notice of foreclosure from the attorney who represent Bayview nor did we receive any communication from Bayview stating that there was a more definitive timeline to follow or any particular deadlines to adhere to.

We have spent a little over $7, 000 getting the house ready to sell - new carpeting, cleaning, painting, repairs, etc. We were supposed to have an open house this weekend but since the house went to "foreclosure sale" we can't do that. I had to cash in my retirement fund to just do that much.

At the first foreclosure sale, on June 2nd, the starting "bid" was $442K and no one took the bait. I'm trying to sell the house at $495, 000, per the Listing Agreement and what we worked out with our Realtor.

It seems to me that despite what Mr. Tyer said, Bayview can stop the foreclosure and allow me to sell the house at the amount we're trying to sell it at and make sure that Bayview gets their money and that we can walk away from the home without any further delays. If a definitive timeline for actions or the correct manner that the process needed to be played out had been delivered to us, we wouldn't be here going through this. Since Bayview was more concerned about Bayview getting their money, I would think that some part of this would make sense to Bayview superiors.

I am requesting that you make contact with your retained attorney, Mr. C. Richard Epps, to stop the forclosure sale and allow us to put the house back on the market so that we can sell it at the higher value and allow everyone to get paid and allow us to walk away without any outstanding issues.

This makes the best possible sense for all parties.

I should also advise you that I will be contacting the Prince William County Attorney's Office and the State's Attorney General's Office on this matter to see if there are any legal means that will allow us to sell that home and pay off our responsibilities in a manner that is equitable to all parties.

Should you desire to call me, I can still be reached at [protected] after working hours.

My Citimortgage loan was turned over to Bayview Loan Servicing. I was due a $5, 000 HAMP incentive in in the sixth year (2015) of a loan remodification agreement I had completed with Citimortgage. Bayview loan Servicing withdrew the $5, 000 incentive, saying I had not fulfilled the terms of the trial period. The trial period was over in December, 2009.
Monthly payments have been made by Bayview Loan Servicing directly drafting from my checking account since March, 2014. I have not missed any payments through any action on my part, or lack of available funds for withdrawal before or since tht date.

However, Bayview Loan Service stopped drafting payments in May, 2015 on their own, without notification to me or my attorney. I did not notice this until September, 2015. I called on September 8, 2015 to ask why loan payments had not been drafted. I was told it had to do with a double payment Bayview drafted from my checking account in April 2015.

(On April 2, 2015 I noticed Bayview Loan Servicing had not made a withdrawal for the loan payment due April 1, 2015. I called Bayview Loan Servicing and was told I had to authorize the payment by telephone. Why, I do not know. I authorized the payment by telephone. Later I saw on my bank statement taht in addition to telephone authorized draft, Bayview Loan Servicing had drafted a second loan payment on the same day. I called to request the overpayment be refunded, and I received the refund April 9, 2015 by wire transfer.)

During my September 8, 2015 phone call I was also told I would have to authorize a payment by telephone for $3, 504.80 immediately to avoid jeopardizing my loan status. I authorized the payment as requested at that time.

It was never made clear to me why Bayview Loan Servicing stopped drafting from my checking account. The drafts started again in October, 2015, the month following my telephone call and $3, 504.80 payment, and have continued uninterrupted since then.

Bayview Loan Service has not responded to written requests about this matter.

We have had a small business loan with Bayview Loan Servicing for ten years. We have had several life altering events over the past three years that lead to bankruptcy in January 2016. With the Federal Bankruptcy Court's approval, we held Bayview and the homes we own out of the bankruptcy. We live in one of the homes we own on the business property. The loan did not include the eight mobile homes on the property. We faxed the loan modification for financial hardship to the lawyer in Ohio in Sept, 2016. That office admits that they received the documents. Bayview admitted that they received the documents. We were communicating with what we thought was a representative for Bayview, that asked for proof of my surgery with another hardship letter. But, he left Bayview without any notice to us about the request for a loan modification. We believe that the representatives that we were contacting for a solution to our loan modification were instead collection people hired to push the people for money and then sale the property for gain back to Bayview. We have reason to believe that the request for this modification was not presented to Bayview. The first sheriff's sale was vacated. But Bayview did have a sheriff's sale on Feb 2017, where they sold the home to themselves for $90, 000 less that our loan. Now we have a broker that is pushing us around and saying that the mobile homes are part of the foreclosure. We have titles for all of these homes.

My ex-husband was court ordered to refinance or sell our joint property in 2008. I have spent years and thousands of dollars taking him back to court. In our latest court battle i found out that Bayview modified the loan without my knowledge. By doing this, they made it easier for my ex to keep the home. I am meeting with my attorney today to take them to court.

If I wasn't relevant when the modification was done, they should have gone and refinanced the mortgage without me. I have called and contacted members of Bayview without success.. At this time I have a case number and hope to keep on contacting them until we have a solution. I would never recommend Bayview Loan service to anyone. Because of their actions with this loan and my ex, for the past eight years I have had this debt considered mine.

Took my house from me illegally in west hollywood without notifying me the title owner of the house. Bullied my tenants out and sold it to their friends. Reporting them to doj they had the criminal wolf firm in irvine take my house away with fraudulent li-es. They hired cesar reinoso at reinoso properties who then sold it to his friends at the regal agency aka the run group. Brandon hance, cesar leyva, etc. And moved in. They sold it nov. 20 th

The worst customer service!

They don't know what they are doing. They have tons of excuses and they will try to teach your policies, which they created to give you hard time.

Here is the story:

I had a couple mortgage with Bayview. I sold my business in 2008 but they left the lien on my condo since then. Now I am trying to sell my condo and they are not giving a "Discharge of Mortgage". I have been trying to get this letter for a week. I called numerous time, talked to different departments, faxed, and emailed. It seems they don't care and Nobody knows what they are doing. I have to hold selling process just because of their neglect.

This loan servicing center has zero transparency.
Keep a detailed record of your mortgage payments. I made an extra principal payment online along with my monthly mortgage payment. When i look online to keep track of their work to be sure its posted correctly, I discover that they
do not post payments to the accounts. They only send a confirmation receipt showing you made a payment. Nothing is broken out appropriately. I'm keeping track of my payments because of their sloppy non transparent accounting.
I suspect my balance and their balance will be off. Then the burden of proof is on me, which is fine with me. I am warning others who make payments to this loan servicing company. Don't be foolish and assume your best interest is being served. In this day and age of cyber transparency, there is absolutely no excuse or reason I cannot obtain a history of how my payments were applied to my loan, showing a running balance.

Everyone that is having problems with this company; Please file against Bayview with: Consumer Finance Protection Bureau at [protected]. You can also go to the website. These jerks need to be held accountable. If I can get close to 100 ppl to file complaints in the same month; they cannot ignore us. Email me when you file your complaint. I am keeping track of the complaints against them. This may turn into a huge class action law suit.

We were with Kellner mortgage when we first got our loan in 2006. They then sold our mortgage to Countrywide and they sold it to BOA and BOA sold it to Bayview Loan Servicing. While we were with BOA, they set us up on a repayment plan paying $777.09 for 4 months while our mortgage was only $464.82/month. Before we could finish our last payment on the repayment plan, they sold our loan to Bayview Loan Servicing. Bayview stated that those payments from BOA did not follow so we were behind. They are now telling us that we are 20 payments behind and unless we come up with a little over $6000 up front and they'll spread the rest of our payments out, then we are facing foreclosure. They told us that our file was referred to their legal team to start the foreclosure process. Bayview also sent us a letter stating that we were not qualified for the HAMP modification because; "PLEASE CONTACT OUR CUSTOMER SERVICE". This is exactly what the letter read and I still have this letter in my possession. I then called HAMP and they told me that this is not a reason to deny us. HAMP stated that Bayview were to provide us with a legitimate reason and why we were denied and that they were sending our file to their escalation department. I am awaiting a response from HAMP as well as Bayview on our status; but at this moment, I feel BOA and Bayview has done my husband and I complete injustice. We are ready to file suit against them. The sooner, the better.