Menu
For Business Write a review File a complaint
CB Other Beachsissi Poor quality, inconsistent sizing and terrible customer service
Beachsissi

Beachsissi review: Poor quality, inconsistent sizing and terrible customer service

J
Author of the review
9:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had a horrendous experience with this company!

I ordered some items and when they came the sizing was way off and not consistent with their size chart. Not only that but there were loose threads and seams coming open. the quality was very poor.

When I tried to resolve this with them directly they took absolutely NO responsibility. They tried to tell me that even though seams were coming apart it "would not affect the wearing" which is absolutely ridiculous. Wear the swimsuit one time in the water and it will start coming apart. Atrocious.

I have sent not less than 50 emails back and forth with them trying to resolve this. With them offering replacement items or partial credit.

I do not want a replacement or credit. they are an awful company with poor quality merchandise and terrible service. I want nothing to do with them. It has been almost a month and they are still refusing to take responsibility.

My items are faulty and incorrectly sized. The only acceptable solution is a full refund. It is even clearly stated on their website under their "return policy" that is items are damaged or incorrect beachsissi will refund and customer will bear no cost" however they refuse to acknowledge this or adhere to their policy.

Desired outcome: A refund for my faulty merchandise

Confidential Information Hidden: This section contains confidential information visible to verified Beachsissi representatives only. If you are affiliated with Beachsissi, please claim your business to access these details.

0 comments
Add a comment
  1. Beachsissi Contacts

  2. Beachsissi phone numbers
    +86 153 8945 7302
    +86 153 8945 7302
    Click up if you have successfully reached Beachsissi by calling +86 153 8945 7302 phone number 0 0 users reported that they have successfully reached Beachsissi by calling +86 153 8945 7302 phone number Click down if you have unsuccessfully reached Beachsissi by calling +86 153 8945 7302 phone number 0 0 users reported that they have UNsuccessfully reached Beachsissi by calling +86 153 8945 7302 phone number
    All Customers, Service in English Only
  3. Beachsissi emails
  4. Beachsissi address
    Rooms 1318-19 13/F Hollywood Plaza, 610 Nathan Road, Mongkok, Hong Kong
  5. Beachsissi social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  7. View all Beachsissi contacts
Beachsissi Category
Beachsissi is ranked 584 among 1606 companies in the Online Shopping category