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4.5 18 Reviews 25 Complaints
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BeenVerified Complaints 25

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4:06 pm EDT
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BeenVerified Invasion of Privacy

BeenVerified sells personal information to strangers without your permission. They claim they collect this information from public databases, but they also use social media to create a profile on unsuspecting citizens. They then sell it to anyone who asks for it without requiring proper ID, or filtering out those with criminal intentions. They will happily release your personal data, including home address, phone numbers, workplace, relatives' names, email addresses, FB page, et al., to your stalker or to an identity thief. They are not interested in protecting anyone from harm. In fact, they profit from exposing innocent citizens to those who would harm them financially and/or physically. They will even give your information to an ex-con whose jury you sat on, or for whom you provided testimony against or filed a charge against. These ex-cons often get out of jail seeking retaliation, and they can use BeenVerified to find you in a matter of minutes, as well as locate your relatives.

File a complaint with the New York State Attorney General's office, with your state's AG's office, with the FTC, the FCC and write to your representatives. Contact your state's board of elections and let them know companies like BeenVerified are creating a hostile atmosphere and are interfering with your right to vote by using voter registration rolls to gather information on you and sell it to strangers. Stand up to this blatant invasion of your privacy.

Read full review of BeenVerified and 4 comments
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no_more_spam
bozeman, US
Jul 26, 2011 7:00 pm EDT

Prior to signing up with my email address at beenverified.com, I received maybe one spam email a month on my new gmail account. A day or two after putting my email address via the signup form on beenverified.com, I now receive about 5 spam emails a day for the last 3 weeks!

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Carla @BV
New York, US
Jan 15, 2013 11:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Ms. Lum,
I'm sorry to hear you were unable to find the information you needed. Please be assured that your free trial was canceled earlier today, per your email request to support@beenverified.com. You should have also received an email confirmation of your cancellation. You canceled during a free trial and have not been billed. If you have any additional questions, please feel free to contact us at support@beenverified.com or at [protected].

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Diane Lum
Ronan, US
Jan 14, 2013 9:44 pm EST

PLEASE CANCEL THE 7 DAY FREE TRIAL IMMEDIATELY... NO INFORMATION I NEEDED WAS AVAILABLE..

CANCEL

DIANE LUM
42946 ROULLIER RD.
RONAN, MT. 59864

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Carla @BV
New York, US
Oct 08, 2012 9:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm very sorry to hear you feel this way. I am BeenVerified's customer care manager.

BeenVerified is a searchable database of aggregated public records. There are different ways to feel about the accessibility of this information and we respect your opinion. More importantly, we respect your privacy. If you would like to be removed from BeenVerified's search results, simply email us with your request and we will remove you at your request. Email us at privacy@beenverified.com with the information you appear with on BeenVerified. You will receive confirmation once we have received your request, and we will email you confirmation within two business days that your information has been removed. For more information, please see: https://www.beenverified.com/opt-out-instructions

ComplaintsBoard
R
7:29 pm EDT

BeenVerified DO NOT TRUST their sources!

Please DO NOT use this source to find out about whomever you are trying to investigate. Last night I seen the commercial for the First time, and decided to download the app. I used the one credit and wanted to check myself to see what would appear since the say on the commercial "Dont you want to know who your children are playing with" something like that... anyways as a parent I am thinking this is a great tool to have, but when I search for myself I found another person with close to same name as I, and she and I must be the only two in the world that spell our first and last names the same. We are both from Texas, she has a criminal record, and I don't. The crazy thing is that people could think I am her because of our names. I called to let Beenverified.com know that, and because it's public records they can't do anything about it. They could cause a problem for a person like me who has had NO criminal records, but because someone who knows me and knows I spell my name that way(uNiQue) they could think that the other person is me too because we are close to same age, and live in same state. There are NO others around the US probably around the world that spell our first and last names the same. What's the odds that were both from Texas too. So I explain this to them, and they say there's nothing they can do to fix it. I express it's false info on me, and to correct atleast my current address, and try to at least clearly seperate us and make clear details to distinquish the both of us, and our locations from the "Criminal" Tab, and the lady says can't do that either. So my middle Initial will stay incorrect, my address where I current live will be incorrect, and I am a criminal too. My next step is to get Legal Advice and Help. The court systems have my info wrong, and Beenverified will do NOTHING to seperate me from the other "me" who has a record. This is NOT GOOD! They should be shut down from the Internet or the Legal Folks need to step in and make them correct these errors, or shut it down all together. This is False information about me, and it is criminalizing me too, and I am NOT the other person but they just WON'T do a thing about it. Please do yourself a favor, and do not trust Beenverified's sources or you might find that your information is incriminating you too, and there is Nothing they will do about it. May everyone know that you are not receiving accurate information about the persons you search from beenverified, and they are not providing the services you need because they can't make the information, or should I say they won't correct the information when you are the person being discriminated on their website with false information about you that won't seperate you from another, and that is just that. There is nothing anyone can do over there to clear your name if your innocent. Please stay away from checking on someone from this source because I am a victim probably like others due to false records from a commercialized company who claims to offer information on anyone and anything you want to know about them. I just wonder how long this will go on before the Attorney General gets involved and makes them stop releasing false info, or get the Court Sytems Legal Information to provide correct information about people. This is crazy! What is one to do about it? Nothing you just sit and let your Name go down in Shame! Hmmm...where are our rights these days?

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SandyC60
Augusta, US
Dec 17, 2012 2:16 pm EST

I think you should send a copy of your letter to the FTC and state attorney general. Make these offices aware of this problem, because this problem can also be happening to either of them sitting in those offices also. They are not exempt!

ComplaintsBoard
K
2:03 pm EDT

BeenVerified False information

My husbands record on been verified is not correct. when we took the proper steps to have them correct the information we simply recieved automated emial responses and the run around and wait game. Their information is not updated at all. they are not a real background check company and their for are not liable for their mistakes wich could cost someone their job!

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10:14 pm EDT

BeenVerified False info

IWANTED TO USE BEENVERIFIED.COM AND DECIDED TO CHECK OUT MY FAMILY TO SEE HOW ACCURATE THE INFO IS, AND EACH PERSON HAD WRONG RELATIVES LISTED AND I EVEN HAD ALIAS FOR MY NAME THAT I HAVE NEVER USED OR EVEN THOUGHT OF USING. WHERE DOES THIS INFO COME FROM AND HOW DO YOU CORRECT IT?

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Raymond25
US
Oct 25, 2011 7:55 am EDT

I too have found that my information is false after checking myself through been verified and would love answers as I have had no return contact from the company. This dilemma has brought me to the edge of pressing charges against them for false information along with the fact that I have been denied a few jobs because of these falsifications.

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Not A Fan of BeenVerified.com
US
Jul 03, 2011 3:09 pm EDT

BeenVerified.com posts and carries information that's not verified by posting information that is here say. Is there any possibility of fixing their mess?

ComplaintsBoard
H
5:03 pm EST

BeenVerified They are posting false information, listing a false name for myself and someone in my family who is not in my family

They are posting false information, listing a false name for myself and someone in my family who is not in my family. I'm wondering if my name is being used falsely. If not, then they are not collecting information properly and advertising to supply people with background checks and making them pay for that with inaccurate information. I have emailed them with no reply yet.

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Napela
Pensacola, US
Nov 26, 2023 1:24 am EST

I had an account. I cancelled the account in October and was billed $ 26.00. Which is corerect. My CC billshows the same charge being applied on November 11 which is incorrect. Please remove and credit my account. The CC company has been made aware of this.

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erichard002
Tucson, US
Nov 04, 2023 7:15 am EDT

I typed in my own phone - completely wrong!

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Shahbazz Singh
US
Oct 11, 2023 7:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to cancel my subscription. please refund my 40 dollars now. please

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squareyellowpaper Warthog1950
US
Sep 09, 2023 4:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged for a search I made (intended to be a one-time charge) mid June, 2023. My Chase card was charged in July. I just received my statement for August and I have been charged again. Never did I intend to be charged on a monthly basis. I have no other need of this service. It has been impossible to reach the company.

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Rudollph
Naples, US
Aug 03, 2023 8:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

RUDOLPH A DUBAY

903 FOUNTAIN RUN

NAPLES FL 34119

CELLPHONE [protected]

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Janice Hansen
US
Feb 12, 2023 3:22 am EST

I have no knowledge of your services

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Kathy zeitlin
US
Dec 20, 2022 10:09 pm EST

Being charged on credit card and want to be reimbursed

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Fred Strobel
US
Dec 17, 2022 5:22 am EST

I have been a subscriber for several years and for the past year have been having problems accessing/logging into thew site. I have previously companed about this issue and with the call-in support, I was able to log-in.

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carlton ard
montgomery, al, US
Nov 05, 2022 9:21 pm EDT

Carlton Ard info is incorrect I do not have a middle name and I am definitely nor Afriican American I am of Irish decent. Other info seem to be correct.

Such incorrect info can cause harm to me and my family

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About BeenVerified

Screenshot BeenVerified
BeenVerified is a comprehensive online background check service that provides users with access to a vast database of public records. The platform offers a range of features, including criminal record searches, reverse phone lookups, and email address searches, among others. With BeenVerified, users can quickly and easily obtain information about individuals, including their contact details, employment history, education, and more.

One of the key benefits of using BeenVerified is the platform's user-friendly interface, which makes it easy for anyone to conduct a background check. The service is also incredibly fast, with most searches taking just a few minutes to complete. This makes it an ideal tool for individuals who need to quickly verify someone's identity or background.

Another advantage of BeenVerified is the platform's extensive database of public records. The service scours millions of records from various sources, including court records, property records, and social media profiles, to provide users with the most comprehensive information possible. This means that users can be confident that they are getting accurate and up-to-date information about the individuals they are searching for.

Overall, BeenVerified is an excellent tool for anyone who needs to conduct a background check quickly and easily. With its user-friendly interface, fast search times, and extensive database of public records, the platform is an invaluable resource for individuals, businesses, and organizations alike.
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Overview of BeenVerified complaint handling

BeenVerified reviews first appeared on Complaints Board on Feb 3, 2011. The latest review The Sweetest Customer Service was posted on Mar 21, 2024. The latest complaint Invasion of Privacy was resolved on Oct 04, 2012. BeenVerified has an average consumer rating of 1 stars from 247 reviews. BeenVerified has resolved 1 complaints.
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  1. BeenVerified Contacts

  2. BeenVerified phone numbers
    +1 (888) 579-5910
    +1 (888) 579-5910
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    +1 (571) 230-0816
    +1 (571) 230-0816
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    Communications Director
    +1 (866) 885-6480
    +1 (866) 885-6480
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    Product specialists available from 6am-11:30pm every day of the week
    +1 (844) 823-2869
    +1 (844) 823-2869
    Click up if you have successfully reached BeenVerified by calling +1 (844) 823-2869 phone number 0 0 users reported that they have successfully reached BeenVerified by calling +1 (844) 823-2869 phone number Click down if you have unsuccessfully reached BeenVerified by calling +1 (844) 823-2869 phone number 0 0 users reported that they have UNsuccessfully reached BeenVerified by calling +1 (844) 823-2869 phone number
    Customer Support team available via phone
    More phone numbers
  3. BeenVerified emails
  4. BeenVerified address
    48 West 38th Street, New York, New York, 10018, United States
  5. BeenVerified social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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