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Benjamin Franklin Plumbing of Western Arizona Customer Service Phone, Email, Contacts

Benjamin Franklin Plumbing of Western Arizona
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3.8 12 Reviews 3 Complaints
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Benjamin Franklin Plumbing of Western Arizona Reviews 15

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Benjamin Franklin Plumbing of Western Arizona **** is a master of his profession

is a master of his profession. He has been nothing short of polite & is extremely easy to talk with. He is also a great listener & will understand any issues you will have. *** will always be appreciated in my home.

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P. Rutherford
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the plumber was sent here by Franklin plumbing out of *** Arizona and it was great he saw the problem he corrected it immediately and he was very nice and polite and Im very happy he was the Fifth plumber I had Tried to hire to fix my plumbing problem this is who I will call next time I need a plumber

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M. Reichel
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Came when promised *** was great fixed our problem was clean knowledgeable quick friendly I would ask for him again.

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K. Lubowitz
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is a master of his profession. He has been nothing short of polite & is extremely easy to talk with. He is also a great listener & will understand any issues you will have. *** will always be appreciated in my home.

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C. Powlowski
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was outstanding and an excellent representative to his company. He came out at 5:00pm on a Saturday to diagnose our hot water heater which had shut down. Fortunately it only needed a reset, but *** also checked the bottom of the tank and the anode. The tank had not been serviced or flushed for several years and was badly in need of service. There was a significant amount of sludge in the bottom of the tank which *** flushed out clean. He then checked the anode and discovered it was completely corroded away. He installed a new anode and everything work great. I really appreciated ***s patience, professionalism, efficiency, knowledge, and clear explanations. It was an excellent experience and I would recommend *** and the company to others without hesitation.

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Benjamin Franklin Plumbing of Western Arizona On 8 May Benjamin Franklin Plumbing did an outstanding Job for us

On 8 May Benjamin Franklin Plumbing did an outstanding Job for us. The plumber was Professional and efficient and fixed the problem we had with our Garbage Disposal. On a scale of 1-10 we rated him and the company at 10+++++.

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J. Ledner
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Willy quoted me $800 to $900 to do the job that needed to be done. When he was done he charged me $1183.00. I was disappointed in the total. Since he quoted me a certain price, shouldn't I get that price? Overall Willy is a nice man.

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A. Schimmel
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Josh came to my home today to install a new RO system. He was very neat, clean and organized. I was amazed at his tools and very happy with how professional he was as he worked and how clean he left things when he finished. Did a great job of explaining how things work and what he was doing/did. *** satisfied!

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S. Satterfield
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was excellent in helping with our problem. We are staying tuned for the rest of the story as our water softener is a work in progress. But *** is on top of the problem in helping us. We are satisfied with his service.

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T. Rice
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I would not recommend Benjamin Franklin Plumbing of *** to anyone needing plumbing service. DO NOT give them your phone number! I have been called 35 times offering their service to me since December. I have told them on numerous occasions to stop calling me. The last time I asked them to stop calling, I spoke with ***. She assured me she would take me off of their call list. I just received another call from ***, who left another voicemail. I called back immediately and spoke with ***. I explained to her that I'm fed up with their harassing phone calls. *** advised me she is one of the supervisors there. She advised me there is no way to take me entirely out of their system? But said she would put a note in their system not to call me. I explained to her, the last time I spoke with ***, she assured me the same thing, yet I continue to get phone calls. I asked *** if she thought 35 phone calls since December was a bit ridiculous? Her response, "well technically, we can call you once a day?" Are you kidding me? You have a person that has no desires to use your service again and you continue to call them? I used Benjamin Franklin Plumbing of *** one time and was not happy with the service. And now with all the harassing phone calls, you couldn't get me to use their service if they were the last plumbing service in town. And believe me, they are not interested in what you think of their company. I went to their *** page to post my comments, thinking that *** get their attention and they'll do whatever it takes to get my name and phone number out of their system. Instead, they just deleted my comments. Then I saw they have a spot on their webpage where you can rate them, zero to five. I rated them a zero and again, posted my comments. Again, my comments never saw the light of day on their website. However, I can post my review here on the ComplaintsBoard.com website. Unless you like harassing phone calls and bad customer service, I wouldn't use *** of ***.

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Benjamin Franklin Plumbing of Western Arizona Willy quoted me $800 to $900 to do the job that needed to be done

Willy quoted me $800 to $900 to do the job that needed to be done. When he was done he charged me $1183.00. I was disappointed in the total. Since he quoted me a certain price, shouldn't I get that price? Overall Willy is a nice man.

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S. Maggio
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Aaron is a delightful representative from Obe hour. He is very charming and polite. He is thorough and explains everything he finds and is doing. I strongly recommend him.

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C. Schiller
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Always happy with Ben Franklin.

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S. Kutch
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Always great work and customer service. Been with them for a few years now.

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R. Jerde
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Willy Rucker The Gentleman who came out was very nice and very professional even after he broke his snake in my sewer line...lol I didn't like paying the $365.00 but I understand. Sincerely, Mark

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Benjamin Franklin Plumbing of Western Arizona *** was excellent in helping with our problem

was excellent in helping with our problem. We are staying tuned for the rest of the story as our water softener is a work in progress. But *** is on top of the problem in helping us. We are satisfied with his service.

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D. Reichert
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Steve spent a lot of time telling me about the faucets and showing me the faucets for the bathroom sink that were available. There were not many available in the style/color to match the rest of the bathroom fixtures. He told me the cost of the two fixtures and he will find out if they are available. Then we'll set a time for him to install the one that's available first.

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M. Kessler
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As always, Aaron was virtuous and efficient. Solved the problem of leaky pipe

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N. Gibson
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Jason was efficient, on time, and friendly. Did his work. No mess left behind. Gave me some good information

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M. McDermott
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Amazing service! Extremely professional and punctual. I will only be using Aaron from now on.

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Benjamin Franklin Plumbing of Western Arizona Steve L. with Benjamin Franklin Plumbing ALWAYS does outstanding work

Steve L. with Benjamin Franklin Plumbing ALWAYS does outstanding work. He is prompt, knowledgeable , kind, efficient , helpful, patient with questions, done in a timely manner & we will recommend him for any plumbing problem. He is an asset to their company!

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Benjamin Franklin Plumbing of Western Arizona Josh came to my home today to install a new RO system

Josh came to my home today to install a new RO system. He was very neat, clean and organized. I was amazed at his tools and very happy with how professional he was as he worked and how clean he left things when he finished. Did a great job of explaining how things work and what he was doing/did. *** satisfied!

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Benjamin Franklin Plumbing of Western Arizona *** the plumber was sent here by Franklin plumbing out of *** Arizona and it was great he saw the problem he

the plumber was sent here by Franklin plumbing out of *** Arizona and it was great he saw the problem he corrected it immediately and he was very nice and polite and Im very happy he was the Fifth plumber I had Tried to hire to fix my plumbing problem this is who I will call next time I need a plumber

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Benjamin Franklin Plumbing of Western Arizona Steve spent a lot of time telling me about the faucets and showing me the faucets for the bathroom sink that were available

Steve spent a lot of time telling me about the faucets and showing me the faucets for the bathroom sink that were available. There were not many available in the style/color to match the rest of the bathroom fixtures. He told me the cost of the two fixtures and he will find out if they are available. Then we'll set a time for him to install the one that's available first.

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Benjamin Franklin Plumbing of Western Arizona I use Benjamin Franklin Plumbing because I always get excellent service

I use Benjamin Franklin Plumbing because I always get excellent service. Today Aaron was my service rep, who has worked on my water softener in the past. Aaron is prompt, polite, a gentleman, efficient, knows his business and is always willing to answer my questions. I also like receiving a text just prior to the appointment advising who my service rep is coming to my home.

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Benjamin Franklin Plumbing of Western Arizona As a plumber, Steve did good work

As a plumber, Steve did good work. The problem was fixed the first time. He was knowledgeable and kept me up on what was going on. I did feel that the difficult access charge of $655 was ridiculous and hard to swallow. He did have to go under the manufactured home and get in some mud. He was not in any danger and he was not harmed. If I had work in the future that required going under the house, I would get other bids first. He had all the needed supplies and was efficient in what needed to be done.

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Benjamin Franklin Plumbing of Western Arizona **** was outstanding and an excellent representative to his company

was outstanding and an excellent representative to his company. He came out at 5:00pm on a Saturday to diagnose our hot water heater which had shut down. Fortunately it only needed a reset, but *** also checked the bottom of the tank and the anode. The tank had not been serviced or flushed for several years and was badly in need of service. There was a significant amount of sludge in the bottom of the tank which *** flushed out clean. He then checked the anode and discovered it was completely corroded away. He installed a new anode and everything work great. I really appreciated ***s patience, professionalism, efficiency, knowledge, and clear explanations. It was an excellent experience and I would recommend *** and the company to others without hesitation.

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Benjamin Franklin Plumbing of Western Arizona I would not recommend Benjamin Franklin Plumbing of *** to anyone needing plumbing service

I would not recommend Benjamin Franklin Plumbing of *** to anyone needing plumbing service. DO NOT give them your phone number! I have been called 35 times offering their service to me since December. I have told them on numerous occasions to stop calling me. The last time I asked them to stop calling, I spoke with ***. She assured me she would take me off of their call list. I just received another call from ***, who left another voicemail. I called back immediately and spoke with ***. I explained to her that I'm fed up with their harassing phone calls. *** advised me she is one of the supervisors there. She advised me there is no way to take me entirely out of their system? But said she would put a note in their system not to call me. I explained to her, the last time I spoke with ***, she assured me the same thing, yet I continue to get phone calls. I asked *** if she thought 35 phone calls since December was a bit ridiculous? Her response, "well technically, we can call you once a day?" Are you kidding me? You have a person that has no desires to use your service again and you continue to call them? I used Benjamin Franklin Plumbing of *** one time and was not happy with the service. And now with all the harassing phone calls, you couldn't get me to use their service if they were the last plumbing service in town. And believe me, they are not interested in what you think of their company. I went to their *** page to post my comments, thinking that *** get their attention and they'll do whatever it takes to get my name and phone number out of their system. Instead, they just deleted my comments. Then I saw they have a spot on their webpage where you can rate them, zero to five. I rated them a zero and again, posted my comments. Again, my comments never saw the light of day on their website. However, I can post my review here on the ComplaintsBoard.com website. Unless you like harassing phone calls and bad customer service, I wouldn't use *** of ***.

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Benjamin Franklin Plumbing of Western Arizona Complaints 3

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Benjamin Franklin Plumbing of Western Arizona Had a leak in the tube behind the toilet

Had a leak in the tube behind the toilet. Plumber opened wall and found the price. Said he had to go under the house to fix it. Didn't say how much it would cost. When he went under, he said it would be $650 plus parts and labor. Asked if I wanted it fixed. I was at a disadvantage since it was still leaking. Then charged me $580 more for less than $50 worth of parts. Outrageous! Took advantage of us because we're seniors. Costs should have been spelled out before he went under the house. Got gouged.

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Benjamin Franklin Plumbing of Western Arizona tify the situation

tify the situation. I am extremely disappointed with the lack of communication and follow-up from this company. The work that was done to replace the ducting was satisfactory, but the overall experience has left a bad taste in my mouth. I would not recommend Benjamin Franklin Plumbing of Western Arizona based on my experience.

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Benjamin Franklin Plumbing of Western Arizona 8/5/2022 I called Benjamin Franklin Plumbing of Western Arizona 'cause my water softening system had some weird liquid in the brine tank

8/5/2022 I called Benjamin Franklin Plumbing of Western Arizona 'cause my water softening system had some weird liquid in the brine tank. I bought the system from them in 10 for around $3100.00, and they said no maintenance was needed, just salt when necessary. A plumber came over, but he didn't know anything about filtration systems and was just a plumber, not a ***. He called other plumbers to help him out, and they said the system was failed. Luckily, it was still under warranty, so it could be replaced. But Ben *** said it would cost me $749.00 for them to install it 'cause labor wasn't covered. The plumber who came over would be the one to install it. I paid $69.00 for the visit. On 8/8, I called again to ask how long it would take to get the replacement, but they didn't know. I asked if I could install it myself, but they said no. I couldn't use the manufacturer warranty either 'cause it was under Ben *** Plumbing's name. They didn't offer any other options, just pay or don't use the warranty. I just want the system I already paid for to work 'cause the water here is really hard.

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Overview of Benjamin Franklin Plumbing of Western Arizona complaint handling

Benjamin Franklin Plumbing of Western Arizona reviews first appeared on Complaints Board on Jun 13, 2023. The latest review **** is a master of his profession was posted on Jun 17, 2023. Benjamin Franklin Plumbing of Western Arizona has an average consumer rating of 1 stars from 15 reviews. Benjamin Franklin Plumbing of Western Arizona has resolved 0 complaints.
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  1. Benjamin Franklin Plumbing of Western Arizona Contacts

  2. Benjamin Franklin Plumbing of Western Arizona phone numbers
    +1 (888) 281-8909
    +1 (888) 281-8909
    Click up if you have successfully reached Benjamin Franklin Plumbing of Western Arizona by calling +1 (888) 281-8909 phone number 0 0 users reported that they have successfully reached Benjamin Franklin Plumbing of Western Arizona by calling +1 (888) 281-8909 phone number Click down if you have unsuccessfully reached Benjamin Franklin Plumbing of Western Arizona by calling +1 (888) 281-8909 phone number 0 0 users reported that they have UNsuccessfully reached Benjamin Franklin Plumbing of Western Arizona by calling +1 (888) 281-8909 phone number
  3. Benjamin Franklin Plumbing of Western Arizona address
    2604 Hualapai Mountain Rd, Kingman, Arizona, 86401-8399, United States
  4. Benjamin Franklin Plumbing of Western Arizona social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Benjamin Franklin Plumbing of Western Arizona Category
Benjamin Franklin Plumbing of Western Arizona is ranked 96 among 210 companies in the Electricians and Plumbing category

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