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Bensons for Beds
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Bensons for Beds Customer Service Phone, Email, Contacts

Bensons for Beds
Reviews and Complaints

www.bensonsforbeds.co.uk

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1.3 121 Complaints
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Bensons for Beds Complaints 121

Resolved “deep ruts mattress after 1 year” Resolved “w shaped mattress” Resolved “pocket spring mattress” Resolved “customer service” Resolved “took 3 months to send the bed frame, lier...” Resolved “unpleasent manner in staff” Resolved “delivery” Resolved “poor customer service & broken promises” Resolved “disgraceful customer service” Resolved “mattress is rubbish”

How responsive is Bensons for Beds's customer service?

10 Resolved
111 Unresolved

Total complaints: 121

Resolved complaints: 10 (8%)

Unresolved complaints: 111 (92%)

Very poor 🤒
We don't know much about how Bensons for Beds handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Bensons for Beds and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
How is Bensons for Beds’s rated by customers?

Bensons for Beds’s earns a 1.3-star rating from 121 reviews, showing that the majority of customers are dissatisfied with their purchases.

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Keywords

mattress delivery customer service bed order store complaint refund damaged call service date money delivered paid replacement address team manufacturer home
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This review was chosen algorithmically as the most valued customer feedback.

Bensons for Beds avoid this costly and frustrating company!

Bensons for beds - Kingsgate East Kilbride branch. My experience with Bensons for Beds is very similar to the other complaint about their lack of service and faulty goods on this site. I only wish I had read it before making a purchase at our local branch. We paid in advance for two sets of bedside drawers which were to be collected from the shop. On the...

Read full review of Bensons for Beds and 23 comments
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Overview of Bensons for Beds complaint handling

Bensons for Beds reviews first appeared on Complaints Board on Jul 4, 2007. The latest review Delivery of a mattress was posted on Jul 5, 2023. The latest complaint deep ruts mattress after 1 year was resolved on Apr 20, 2013. Bensons for Beds has an average consumer rating of 1 stars from 121 reviews. Bensons for Beds has resolved 10 complaints.
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  1. Bensons for Beds Contacts

  2. Bensons for Beds phone numbers
    +44 808 144 6160
    +44 808 144 6160
    Click up if you have successfully reached Bensons for Beds by calling +44 808 144 6160 phone number 12 12 users reported that they have successfully reached Bensons for Beds by calling +44 808 144 6160 phone number Click down if you have unsuccessfully reached Bensons for Beds by calling +44 808 144 6160 phone number 9 9 users reported that they have UNsuccessfully reached Bensons for Beds by calling +44 808 144 6160 phone number
    +44 330 124 1100
    +44 330 124 1100
    Click up if you have successfully reached Bensons for Beds by calling +44 330 124 1100 phone number 8 8 users reported that they have successfully reached Bensons for Beds by calling +44 330 124 1100 phone number Click down if you have unsuccessfully reached Bensons for Beds by calling +44 330 124 1100 phone number 13 13 users reported that they have UNsuccessfully reached Bensons for Beds by calling +44 330 124 1100 phone number
  3. Bensons for Beds emails
  4. Bensons for Beds address
    Floor Festival House, Jessop Avenue, Cheltenham, GL503SH, United Kingdom
  5. Bensons for Beds social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Bensons for Beds Category
Bensons for Beds is ranked 55 among 372 companies in the Furniture Stores category
#53 2Modern.com 2Modern.com #54 Slumberland Furniture Slumberland Furniture #55 Bensons for Beds Bensons for Beds #56 Furniture Row Furniture Row #57 SCS SCS

Recent comments about Bensons for Beds company

Bensons for Beds, delivery times and lack of any customer service.
1
Go and check out Face book group, Bensonsfor beds = bensons for crap...
 Undelivered matress
1
This is the exact scenario I'm in with Benson for beds. Had to wait...
 Refusal to Refund
2
This complaint is showing 'Resolved', reading this, it doesn't sound resolved to me?
 Extremely poor customer service!!
1
The Customer Service department is a joke. We paid over £1k for a...
 Base not delivered from 6/03/22 paid for
1
Good idea - I'm going to contact the Fair Trading and Ombudsman organisations too.
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