Menu
Login
Hello !
I purchased a fire tv stick 4k in Jan 2024. I just want to exchange the product for a new one. I already paid for this item. I have gone to my local store in Iselin, NJ and they told me unable to return I took too long. I just want to exchange for a new one this item is defective. They told me to reach out to amazon. Amazon said since the item is defective BEST BUY should replace it. I have put a dispute with Amazon regarding Best Buy. As I'm writing this to you I'm on the phone with Subramani at Best Buy customer service [protected] and getting no help. He just reads a script. I asked to escalate this call and get Shree and no help either. What customer service BEst buy has! I'm very upset they way I have been treated. It's ok to take my money? I just want to xchange the item that is not working, can you help? or should I contact the Better Business Bureau regarding this issue?
model # bobp9mdcqz
order# bby01-[protected]
dsn g072jn0733631kb1
contact me @ [protected]@culinaryproduce.com or [protected]
Confidential Information Hidden: This section contains confidential information visible to verified Best Buy representatives only. If you are affiliated with Best Buy, please claim your business to access these details.
We have received your comment. Thank you!