Menu
For Business Write a review File a complaint
Better Speech Customer Service Phone, Email, Contacts

Better Speech
Reviews and Complaints

www.betterspeech.com

Learn how the rating is calculated

2.1 10 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Better Speech Reviews 20

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Better Speech Better Speech: Convenient, Affordable, and Effective Speech Therapy Online

I gotta say, I was pretty worried about my son's stuttering. I thought it was just a phase, you know? But my friend told me to get him some help, and boy am I glad I did. I did a lot of research and stumbled upon Better Speech. Let me tell you, it was a real lifesaver.

The website was super easy to navigate, and I was able to find a really great speech therapist for my son. The best part? We can do his sessions online, so we don't have to worry about going out and risking getting sick during this pandemic. Plus, we can schedule them for whenever works best for us. It's been a real game-changer.

I gotta say, I was a little skeptical at first. I mean, how can you do speech therapy online? But our therapist has been amazing. She's patient, kind, and really knows her stuff. My son has been making progress, and I couldn't be happier.

Overall, I would definitely recommend Better Speech to anyone looking for speech therapy. It's convenient, affordable, and effective. Don't wait like I did - get your kid the help they need today!

Read full review of Better Speech
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Better Speech Better Speech: Convenient, Knowledgeable, and Effective Speech Therapy at Home

Better Speech is a great company that I'm really glad I found. With everything going on in the world right now, it's really important to keep our children safe and healthy. That's why we decided to try doing speech therapy sessions at home. At first, I was a little skeptical about whether it would work as well as going to the clinic, but I was pleasantly surprised.

The therapists at Better Speech are really knowledgeable and helpful. Our daughter's therapist, Johanna, is doing an amazing job. She's patient and kind, and she really knows how to help our daughter improve her speech. We've seen a lot of progress since we started working with her.

One of the things I really appreciate about Better Speech is how easy it is to use their platform. We don't have to worry about downloading any special software or setting up complicated equipment. We just log in to their website and start our session. It's really convenient and saves us a lot of time and hassle.

Overall, I would definitely recommend Better Speech to anyone who needs speech therapy for their child. They're a great company with really helpful therapists, and their platform is really easy to use. Thanks, Better Speech!

Read full review of Better Speech
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Better Speech Excellent Speech Therapy Services at Better Speech - Highly Recommended!

I'm so happy with the service they gave me and my daughter. I can't thank my daughter's therapist enough for being so professional and accommodating. She was very patient and has connected well with my daughter. I'm amazed at how much she's improved in such a short period of time. I am very grateful for everyone's efforts and eagerness to help my daughter. I would definitely recommend Better Speech to anyone in need of speech therapy.

Better Speech is the best place to go for speech therapy. They have a great team of therapists who are very professional and accommodating. My daughter's therapist was very patient and connected well with my daughter. She was able to help my daughter improve her speech in a short period of time. I'm very grateful for everyone's efforts and eagerness to help my daughter.

I would definitely recommend Better Speech to anyone in need of speech therapy. They have a great team of therapists who are very professional and accommodating. They are very patient and connect well with their clients. They are able to help their clients improve their speech in a short period of time.

Better Speech is the best place to go for speech therapy. They have a great team of therapists who are very professional and accommodating. My daughter's therapist was very patient and connected well with my daughter. She was able to help my daughter improve her speech in a short period of time. I'm very grateful for everyone's efforts and eagerness to help my daughter.

I would definitely recommend Better Speech to anyone in need of speech therapy. They have a great team of therapists who are very professional and accommodating. They are very patient and connect well with their clients. They are able to help their clients improve their speech in a short period of time.

Read full review of Better Speech
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Better Speech Mixed Experience with Better Speech: Helpful Therapy Session but Frustrating Subscription and Cancellation Process

I had a therapy session with Better Speech and I must say, it was quite helpful. However, I was charged for 5 weeks even though I only had one session. I tried to cancel my subscription but unfortunately, I couldn't do it easily. The customer support team didn't respond to my calls and emails, which was quite frustrating.

The website is also misleading as it makes you think that you're paying per session when in reality, you're being charged weekly. This caused me to pay more than I had anticipated. To cancel my subscription, I had to fill out a form which was quite inconvenient.

Another issue I faced was that they purposely wait a few days before stopping your subscription, which means that you have to pay for an additional week or two. This was quite disappointing as I had expected better from them.

Overall, I would recommend Better Speech for their therapy sessions but be prepared to face some issues with their subscription and cancellation process. The customer support team needs to be more responsive and the website needs to be more transparent about their payment structure.

Read full review of Better Speech
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Better Speech Beware of Billing Issues with Better Speech - My Experience

I tried out Better Speech for a few sessions, but I ended up having some issues with their billing. Even after I cancelled, they kept charging me $59.6 every month. To make matters worse, they tried to charge me for sessions that I never even had! I had to go through my credit card company to dispute the charges, but it was really difficult to get in touch with anyone at Better Speech to resolve the issue.

Eventually, I was able to get a refund for the charges, but then two months later they charged me again! It's been really frustrating to have to go through this whole process again. I would definitely recommend avoiding Better Speech if you don't want to deal with these kinds of issues.

Read full review of Better Speech
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Better Speech Better Speech: Professional and Engaging Online Therapy for Kids

I'm so glad I found Better Speech! My kiddo is only 5, so I was worried that he wouldn't be able to focus during the online therapy sessions. But the therapists at Better Speech are total pros when it comes to working with kids. They know how to keep my son engaged and interested, and he's made so much progress since we started. I'm really impressed with the quality of the service we've received. My son is much more confident when he speaks now, and he's able to express himself more clearly. I would definitely recommend Better Speech to anyone who needs speech therapy for their child. Thanks, Better Speech!

Read full review of Better Speech
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Better Speech Effective and Convenient Online Speech Therapy with Better Speech

I was really keen to start my speech therapy goal but the COVID pandemic put a stop to that. Being stuck indoors with nothing to do but surf the internet, I came across an ad for Better Speech online speech therapy. I was a bit hesitant at first as I had never tried online speech therapy before, but I decided to give it a go and I was pleasantly surprised at how well it worked for me!

I can't say enough good things about my speech therapist Sarah. She really went above and beyond to help me with my case. I recently graduated from the program and I feel like I have made so much progress. I would definitely recommend Better Speech to anyone who is in need of speech therapy.

The online platform is really easy to use and the sessions are very convenient. I was able to fit them into my schedule without any problems. The best part is that I didn't have to leave my house to attend the sessions. I could do them from the comfort of my own home.

Overall, I am really happy with my experience with Better Speech. I would definitely recommend it to anyone who is in need of speech therapy. The therapists are really knowledgeable and they really care about their patients. If you are hesitant about trying online speech therapy, don't be! Give Better Speech a try and see for yourself how effective it can be.

Read full review of Better Speech
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Better Speech Mixed Experience with Better Speech: Good Therapist, Pushy Sales Tactics, and Annoying Cancellation Policy

I recently tried out Better Speech and I have to say, the therapist I was matched with was pretty good. I learned a lot from our sessions and found the exercises and techniques to be helpful. However, I did have some issues with the sign-up process. The person I spoke with during my consultation call was a bit pushy and tried to get me to sign up and pay for the service before I even had a chance to think about it. I politely declined, but unfortunately ended up signing up anyways.

My first session wasn't too bad, but I found myself getting too busy to continue using the service. When I tried to cancel, they insisted that I had to hop on a call to do so. I was pretty annoyed by this, as I had zero desire to waste my time on a call when I could just cancel online.

Overall, I would say that while the service itself is decent, the sign-up process and cancellation policy could use some work. The pushy sales tactics and insistence on a phone call to cancel left a bad taste in my mouth. If you're considering using Better Speech, I would advise proceeding with caution and being prepared to stand your ground if you don't want to sign up or continue using the service.

Read full review of Better Speech
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Better Speech Life-changing speech therapy with Better Speech and Ms. Lynda

I gotta say, Better Speech is the real deal. My son Adam had a lisp for as long as I can remember, and it only got worse when he started competing in speech and debate in middle school. We tried traditional speech therapy in person, but it didn't seem to do much good. Then, during the pandemic, we stumbled upon Better Speech and Ms. Lynda.

Let me tell you, Ms. Lynda is a true gem. She's always so positive and encouraging, and she really knows her stuff. She was able to quickly identify the tools Adam needed to correct his lisp, and his improvement was almost immediate. In less than eight months, his lisp was completely gone!

I can't thank Ms. Lynda and Better Speech enough for their kindness and expertise. They truly changed my son's life, and I'm forever grateful. If you or someone you know is struggling with speech issues, I highly recommend giving Better Speech a try. You won't regret it!

Read full review of Better Speech
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Better Speech Disappointing Experience with Better Speech: Poor Customer Service and Billing Practices

I had a pretty bad experience with Better Speech. My son only had speech therapy for three sessions before we had to pause due to scheduling conflicts. The therapist assured me that I wouldn't be charged until we resumed services. However, when I checked my account five months later, I noticed that I had been charged six times. I immediately contacted Better Speech to cancel my service and get a refund for the extra charges.

To my surprise, Shelley from Better Speech told me that they couldn't do anything about the charges after three months. I was so frustrated and felt like I had been ripped off. The speech therapy itself was actually pretty good, but my mistake was trusting the therapist and customer service.

I even attached photos showing the three days my son had service and the six times I was charged, but they still didn't reimburse me. It was such a disappointment and I would definitely advise others to stay away from Better Speech.

Overall, I think Better Speech has some serious issues with their customer service and billing practices. While the actual speech therapy was decent, the lack of transparency and accountability from the company left a bad taste in my mouth. I hope they can improve their practices in the future, but until then, I would recommend finding a different speech therapy provider.

Read full review of Better Speech
Hide full review

Better Speech Complaints 10

ComplaintsBoard
M
7:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Disappointing Experience with Better Speech: A Review

So, I was looking for a way to improve my speech and I stumbled upon Better Speech. I was excited to try it out and signed up for their services. However, my experience with them was not great.

Firstly, they sent me an email on December 19th saying that someone would call me in two days. But, no one called me for two whole weeks! I was starting to get frustrated and wondered if I had made a mistake by choosing Better Speech.

Finally, I decided to take matters into my own hands and initiated the first session myself. But, to my disappointment, no one showed up! I was left waiting and wondering what was going on. It was a waste of my time and money.

I understand that things can go wrong sometimes, but this was just unacceptable. I expected better from Better Speech. I hope they can improve their services and make sure that this doesn't happen to anyone else.

Read full review of Better Speech
Hide full review
ComplaintsBoard
D
6:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Disappointing Experience with Better Speech: Charged for 6 Months of Sessions but Never Received Any

So, I recently had a consultation with Better Speech and let me tell you, it was a bit of a letdown. I was charged for six months of sessions, but unfortunately, I never received any of them. To make matters worse, when I tried to reach out to them, they were impossible to get a hold of. They only had one phone number listed and they never picked up. It's safe to say that I feel like I've been scammed and I wouldn't recommend trusting them.

Read full review of Better Speech
Hide full review
ComplaintsBoard
E
6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Unreliable and Untrustworthy: My Experience with Better Speech Therapy Services

Better Speech is not a good choice for anyone looking for speech therapy services. They are not reliable and will cancel your appointment without any explanation. Additionally, they will charge your credit card every week, even if they do not schedule any sessions with you. This is a clear indication that they are not a trustworthy company.

I had a terrible experience with Better Speech. I was excited to start my speech therapy sessions with them, but they canceled my appointment without any notice. I tried to reschedule, but they never responded to my calls or emails. Despite this, they continued to charge my credit card every week. It was frustrating and disappointing.

I would not recommend Better Speech to anyone. They are not professional and do not care about their clients. It is better to find a different speech therapy service that is reliable and trustworthy. Do not waste your time and money on Better Speech.

Read full review of Better Speech
Hide full review

Is Better Speech Legit?

Better Speech earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Better Speech to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Better Speech is known for their high standards and safety. If you're thinking about dealing with Better Speech, it's wise to check how they handle complaints.

Better Speech has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Better Speech's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Betterspeech.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Betterspeech.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Better Speech have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Adult content may be available on betterspeech.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Better Speech has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Betterspeech.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The betterspeech.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Bad Customer Service and Unfulfilled Sessions: My Experience with Better Speech

Better Speech done charged me for 3 therapy sessions that I never got. It's been like over 3 weeks and they ain't even tryna admit they messed up and give me my money back. Their customer service is straight up bad. I wouldn't mess with Better Speech if I was you.

Read full review of Better Speech
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Unreliable and Unprofessional: My Disappointing Experience with Better Speech

So, I tried out Better Speech for my son's speech therapy session. They charged me $67 for a 30-minute session, which seemed a bit steep, but I was hopeful that it would be worth it. However, my experience with this company was far from satisfactory.

I waited for 45 minutes for the therapist to show up, but they never did. I was extremely disappointed and frustrated with the whole situation. It was a complete waste of my time, and I felt like I had been ripped off.

I'm not sure if I will ever get my money back, but I'm not very optimistic about it. This whole experience has left a bad taste in my mouth, and I don't think I will be using Better Speech again in the future.

Overall, I would not recommend this company to anyone. They seem unreliable and unprofessional, and I would hate for anyone else to have the same experience that I did. Save your time and money and look for a different speech therapy provider.

Read full review of Better Speech
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Disappointing Experience with Better Speech: Save Your Money and Look Elsewhere

I mean, seriously, I could barely understand what they were saying half the time. And when I did understand, it was like they were just reading off a script or something. It was so frustrating!

I don't know about you, but when I'm paying for a service, I expect to get my money's worth. And let me tell you, I did not get my money's worth with Better Speech. I could have spent that money on something that actually would have helped me improve my speech.

If you're looking for help with your speech, I would definitely recommend finding a different service. Don't waste your time and money on Better Speech. Trust me, you'll thank me later.

Read full review of Better Speech
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Convenient Speech Therapy at Home with Better Speech - A Review

I gotta say, I'm really diggin' Better Speech. My mom had a stroke not too long ago and needed some speech therapy, but we didn't wanna deal with the hassle of traveling. That's where Betterspeech came in clutch. The concept is dope and our therapist is super cool. The only downside is that they could use more therapists to handle more sessions. I'm givin' 'em three stars for that reason, but overall, I'd definitely recommend 'em.

Read full review of Better Speech
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Disappointing Experience with Better Speech: Email Confirmation and Support Issues

So, I just signed up for Better Speech and I gotta say, I'm pretty disappointed. I was really excited to get access to their practice library, but when I tried to confirm my email, the system just wouldn't let me. I tried contacting their support team, but the email address they provided bounced back immediately. What's up with that?

Honestly, this whole situation feels pretty shady to me. I paid good money for this subscription, and now I can't even access the materials I need. I'm pretty frustrated right now, and I'm definitely going to try to get my money back.

It's a shame, too, because I was really looking forward to using Better Speech to improve my communication skills. I've heard good things about their program, but if this is how they treat their customers, I'm not sure I want to be a part of it.

Overall, I'd say that if you're thinking about signing up for Better Speech, you might want to think twice. It's not worth the hassle and frustration of dealing with a company that can't even get their basic email system working properly.

Read full review of Better Speech
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Terrible Experience with Better Speech: Scam Charges and Poor Customer Service

I had a terrible experience with Better Speech. I made the mistake of linking my credit card to their website and it turned out to be a total scam. They charged me twice for sessions that I never even reviewed. It was a complete waste of my hard-earned money.

I had to call and write to their customer service team to get my money refunded. It was a hassle and took a lot of time and effort on my part. I was not happy with the way they handled the situation.

To make matters worse, two months later, I noticed that there were two more charges on my credit card for sessions that I never even signed up for. This was after I had cancelled my subscription completely a month ago! I was furious and felt like I had been taken advantage of.

In my opinion, this is not a legitimate business. They are not trustworthy and I would not recommend them to anyone. It's important to be careful when linking your credit card to any website, especially one that you are not familiar with. I learned my lesson the hard way and I hope that others can avoid the same mistake.

Read full review of Better Speech
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Better Speech Better Speech: A Disappointing Experience with Unprofessional Practices

I was really bummed out when I found out that Better Speech wasn't the real deal. I paid for my first session, but the therapist cancelled on me during Thanksgiving week. I tried calling and emailing them three times after the holiday, but I never got a response. Then, on December 10th, they went ahead and charged my credit card for another session without my permission! I was so mad that I filed a complaint with the Speech Therapy folks in NC. I even checked the Better Business Bureau, but they weren't listed there either. I wouldn't recommend using them or trusting them at all.

Read full review of Better Speech
Hide full review

About Better Speech

Screenshot Better Speech
Better Speech is a leading online speech therapy platform that provides high-quality speech therapy services to individuals of all ages. The platform is designed to help people overcome speech and language disorders, including stuttering, articulation disorders, language delays, and more.

The team at Better Speech is made up of highly qualified and experienced speech therapists who are dedicated to helping their clients achieve their speech goals. They use evidence-based therapy techniques and personalized treatment plans to ensure that each client receives the best possible care.

One of the key features of Better Speech is its teletherapy services. This means that clients can receive therapy sessions from the comfort of their own homes, without the need to travel to a physical therapy location. This is particularly beneficial for individuals who live in remote areas or have mobility issues.

Better Speech also offers a range of resources and tools to support clients and their families throughout the therapy process. These include progress tracking tools, educational materials, and a supportive online community.

Overall, Better Speech is a reliable and effective platform for anyone seeking high-quality speech therapy services. With its team of experienced therapists, evidence-based therapy techniques, and convenient teletherapy services, Better Speech is a great choice for anyone looking to improve their speech and language skills.

Overview of Better Speech complaint handling

Better Speech reviews first appeared on Complaints Board on May 20, 2023. The latest review Better Speech: Convenient, Affordable, and Effective Speech Therapy Online was posted on Jun 7, 2023. Better Speech has an average consumer rating of 1 stars from 20 reviews. Better Speech has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
94 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Better Speech Contacts

  2. Better Speech phone numbers
    +1 (919) 589-7941
    +1 (919) 589-7941
    Click up if you have successfully reached Better Speech by calling +1 (919) 589-7941 phone number 0 0 users reported that they have successfully reached Better Speech by calling +1 (919) 589-7941 phone number Click down if you have unsuccessfully reached Better Speech by calling +1 (919) 589-7941 phone number 0 0 users reported that they have UNsuccessfully reached Better Speech by calling +1 (919) 589-7941 phone number
  3. Better Speech emails
  4. Better Speech social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Better Speech Category
Better Speech is ranked 269 among 300 companies in the Mobile Apps and Add-Ons category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.