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BFTV Complaints 2

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BFTV I got a year's sub to the Babyfirst app and they charged my credit card for the whole year, but now I can't access the app or sign in

I got a year's sub to the Babyfirst app and they charged my credit card for the whole year, but now I can't access the app or sign in. I signed up with my email and pw, but it won't let me login. I even tried changing my pw to see if that was the issue, but it still says no account. They took my money for a whole year, but I can't use the app. I have my bank statement as proof they took the money. I emailed them, but they said they don't see any account under my email or that they took any money from me. I have proof they took the money, the company is called *** and I'm so mad.

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BFTV My kid, **** who has autism, joined a contest for baby first 15th anniversary

My kid, *** who has autism, joined a contest for baby first 15th anniversary. They told us on May 17th that we won an iPad from their contest. We sent an email back with our address, phone number, and email to claim our prize. We got an email from *** saying that we won and they would let us know when the iPad was going to ship so we could track it. But, *** has not replied to any of the many emails I sent. I also left many voicemails, but no reply. A woman named *** replied a month ago and said she was sorry about the delay and would find out what the delay was. That was a month ago and she did not answer any emails. It's frustrating for *** being autistic to wait with no answer. It's sad that a children's TV show would do this to children, especially with special needs. I have the thread of emails between us and baby first. We hope you can help us!

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Is BFTV Legit?

BFTV earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BFTV to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BFTV is known for their high standards and safety. If you're thinking about dealing with BFTV, it's wise to check how they handle complaints.

We found clear and detailed contact information for BFTV. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

BFTV has registered the domain name for first.media for more than one year, which may indicate stability and longevity.

First.media has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

First.media has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

First.media you are considering visiting, which is associated with BFTV, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

First.media appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for first.media on popular sites. Be cautious and do additional research. Look for information about the BFTV and be careful with personal information or transactions.
  • First.media has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The first.media may offer a niche product or service that is only of interest to a smaller audience.
  • BFTV protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About BFTV

Screenshot BFTV
BFTV, also known as first.media, is a leading media company that specializes in creating and distributing high-quality video content across various platforms. The company has established itself as a trusted source of news, entertainment, and information for millions of viewers around the world.

One of the key strengths of BFTV is its ability to produce engaging and informative content that resonates with its audience. The company has a team of experienced journalists, producers, and editors who work tirelessly to create content that is both informative and entertaining. Whether it's breaking news, in-depth analysis, or feature stories, BFTV consistently delivers content that captures the attention of its viewers.

In addition to producing its own content, BFTV also partners with other media companies and content creators to distribute their content across its various platforms. This allows the company to offer a diverse range of content to its viewers, ensuring that there is something for everyone.

BFTV's commitment to quality and innovation has earned it a reputation as a leader in the media industry. The company is constantly exploring new technologies and platforms to deliver its content to viewers in the most engaging and effective way possible. Whether it's through traditional television broadcasts, online streaming, or social media, BFTV is always looking for new ways to connect with its audience.

Overall, BFTV is a dynamic and innovative media company that is dedicated to producing and distributing high-quality content to viewers around the world. With its talented team of professionals and its commitment to excellence, BFTV is poised to continue its success for years to come.

Overview of BFTV complaint handling

BFTV reviews first appeared on Complaints Board on Jun 8, 2023. The latest review I got a year's sub to the Babyfirst app and they charged my credit card for the whole year, but now I can't access the app or sign in was posted on Jun 10, 2023. BFTV has an average consumer rating of 1 stars from 2 reviews. BFTV has resolved 0 complaints.
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  1. BFTV Contacts

  2. BFTV phone numbers
    +1 (310) 442-9853
    +1 (310) 442-9853
    Click up if you have successfully reached BFTV by calling +1 (310) 442-9853 phone number 0 0 users reported that they have successfully reached BFTV by calling +1 (310) 442-9853 phone number Click down if you have unsuccessfully reached BFTV by calling +1 (310) 442-9853 phone number 0 0 users reported that they have UNsuccessfully reached BFTV by calling +1 (310) 442-9853 phone number
  3. BFTV emails
  4. BFTV address
    10390 Santa Monica Blvd #310, Los Angeles, California, 90025-5091, United States
  5. BFTV social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all BFTV contacts

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