Bharat Sanchar Nigam [BSNL]
Reviews and Complaints

How to activate call barring service on Bsnl postpaid Sim card?

Sir i want a call detail of my no.[protected]

mobile phone detail for this no. [protected]

I lost my mobile along with sim card prepaid excel card on 06/11/2008. Other people making a call from my cell. So can you please give me detail of out going call my cell [protected].

i have samsung sgh x620 mobile.10 days before my all call barred with out any information on my samsung handset but my bsnl sim card is properly working in other handset .my samsung handset can not accept only bsnl sim card

i loss my mobile with sim card prepaid excel card on 19-09-08
other person making a call from my cell
so can you please give me a detail of out going call my cell#[protected]

Dear Sir/Madam,
I'm susmitha, We took BSNL Connection along with Broadband one year ago. My Landline and braodband are not working and even the instrument(telephone) is also not working properly and it was dead since a month. We booked a complaint. But no action was taken so far. I could not use Broadband connection & Call to others from Landline because of it. Even the Lineman and JE not responding inspite of repeated requests.i have called so many times, simply we are paying the bill without any usage of landline and broadband. I'm requesting you to solve the problem as soon as possible, , because we are paying every month...Please lineman to check where the problem...Thankyou in Advance

Dear sir
My phone no. [protected] installed in Lucknow is out of order for the last eight months. It has got great noise. Besides some time i do not get an voice qnd sometime I get very waek voice. I am facing a lot of problem. i contacted DGM who askede the DE Phone to do needful and he also gave me his number but no result though I contacted DE Phones severfal time.
I hope this complint will bring some esult/
Yours faithfully, J>P>Mittal, 15 Bulandbagh Lucknow

Dear Sir,
I am doing follow up from last one month.
There is no response to start telephone [protected].
This is a very clear case of operator negligence.
This type of service is heating badly BSNL image.

Jamdade
At post Karahawagaj,
Tal - Baramati,
Dist Pune

My name is Rajesh Khattri my telephone number [protected] is dead for 3 weeks.My regular complaints and efforts arent working.Please help me...
F-146, South-City,
Lucknow.

my number [protected] is dead since 1 months ...bill has already been paid...people are not taking any response against the complaints
pls soon take action ...
thnks in advance
syedain nasir naqvi
[protected]
393/37, Hasan Puriya P.O. Chowk. lucknow

my number is dead since 4 months ...bill has already been paid...people are not taking any response against the complaints made on 1500 ...
pls soon take action ...
thnks in advance
nilofar begum
[protected]
474/23/3, khadra, madehganj, lucknow

TO,
SDO
Gomti Nager,
Lucknow.

Sir,
My phone no 2391003 is currently dead from 22/06/10 and my adderess is 1st Floor, Paryatan Bhawan, Vipin Khand, Gomti Nager, Lucknow.
So, Take action as soon as possible.

Than you,
M.C. Dixit
Dy. G.M.
M.P. Tourism, Lucknow
Ph.2391003, 4021413
Email:- lucknow@mptourism.com, dixitmc@hotmail.com

Dear Sir,
My self aasu live in gomti nagar lucknow . I wish to informe you that my phone 2303067 is totaly dead. I requested to you early you take any action.

There is always lot of disturbance on the line . Quite often the line is not audible.

The recent complaint was attended but the problem keep repeating.

Telephone [protected]

Sir,
I, K.V.Rathna, Residing at #65, 7th A Main, I.O.Bank Colony, Rajeshwari nagara, Laggere, Bangalore-560059, I am a consumer of BSNL Phone No.[protected] along with Broadband regret to write to write that
Now a days the BSNL officer doesn't care for the Landline/Broadband service why i don't know ? is it so they are central government servents and nobody can complaint them?. I think they are there only for getting salaries not for the serving people. they may see private sector like airtel, relicance etc ..and learnespecially to the Jalahalli Exchange BSNL Employees/ officer Bangalor. I met the concerned engineers twice, and also given written complaint sent by post till they are not able to rectify the same. complaint No.935 dt: 11-5-09
Visited on 26-5-09 and 8-6-09.

my phone kottakkal ex 2742748 no working 20days one time diract comblint kottakkal office 2time one line combint no reper ples my canaction cancil a.a, rahim abudhabi uae mobno [protected]

My phone number 020-[protected] is not working since date (18/03/2013) the complaint was given on 19-03-2013 under doc.no.[protected] and [protected] and is not yet working.But none of people come to repair that.
s.j.ingawale kothrud, pune .

i have complainted more times land phone problem, my landphone no [protected] at wandoor branch&manjeri branch but they did not take any action, what can i do?
wandoor, valoringal
malappuram distric
kerala

My phone number 020-[protected] in not working since November 11 till date (22/12/2011) the complaint was given on 21st Nov.11 under 008598 and is not yet working.
gharpure, Infoway technologies Pvt. ltd. Pune

sir,
2543490 phone not working more than one week.

Sir,
my land phone no:0483_2839342, was not working, it was dead since 3months more.iam registered complaint through othukkungal exchange.but none repair that.

yours faithfully,
kannachankuth hamza.
malappuram distric.
kerala.

hello
sir/madam . i have a bsnl postpaid connection (manik jod plan). I want to cancel the connection .what should i do please help me .my e-mail id is n4u07@ibibo.com.

my phone no 044-[protected] is not working (dead) more then 2days so please take my complainte

thankyou manivannan

Dear Sir,
I hope you are fine and doing good.

My phone [protected] is not working (dead) for more than 3 months. I had repeatedly complained about this, personally in the office of BSNL Sagwara Exchange. But no response and giving excuses. I do not know when the phone will start. Phone is only source for us to contact our relatives in case of emergency. Your best output is highly appreciated.
Allow us to keep our trust in BSNL

Thank you in advance
Mukesh

Sir,
My land phone No:[protected], was not working, it was dead since 2week more.I 'm registered compliant through 198, But none of people come to repair that.

Telephone exchange:Randathani

SDCA:Tirur

Dt:Malappuram
State:Kerala

dear sir
i have complain this month 4 time that my broadband is speed is slow and it disconnect many time but no any person is resolve my problem my no. is [protected]

EVEN MY PHONE IS NOT WORKING FROM LAST 3 MONTHS BUT BILL IS PAID PROMPTLY FOR NOT FAULT OF MINE.

I want received calls of today on this number [protected] pleas

Applied for Telephone connection on 22.01.07 , when ever asking for the same, always answer is next week .

I think some of the offices supporting other net work people , i mean if BSNL delays connection obviously customers will go for other alternatives.

Since i have asked for a connection just half a km distance from NH7 - near Insosys, Electronic City.

I am a broadband connection holder residing in Vidyaranyapura, and my telephone number is [protected], always the server goes down, and the promised speed is 1 mbps, but it is not worth even 128 kpps, always the server goes down by 1055 p.m. , and inspite of complaining several times, there is no care taken, and no response to any of my complaints. I am fed up of the services, i am planning to switch to Airtel broadband.

I have a landine phone from last 16 years. My phone no. [protected]. From last one month I have lanched complain my phone is not working. Till date it is dead..How much time is required for it is in running process.This is telepone no of Bhim Nagar, Gurgaon in the name of Baldev Krishan Wadhwa.Matter most ugent.

Baldev Krishan
H.NO. 594, Bhim Nagar, Gurgaon-122001

I want new connection of bsnl land line
ashok
kumar mallick
U-2/42 DLF Phase-III
Gurgaon
Haryana
[protected]

I have a bad experience of BSNL . Here my experiecnce...
My bsnl landline phone had been diconnected from arround 1 and half years due to non payment.One day i went to bsnl bill counter in post office gurgaon. i asked them to procedure of restoring my phone. they told me just pay your all outstanding bill and let them show the receipt on counter in bsnl exchange sec 12 gurgaon and your phone will be continued. just Than i paid all my outstanding bills, took receipt and went to sec 12 exchange. There they told me you have to deopsit restore form. I took restore form and filled it and went to counter but they told me it will be deposited in sohna exchage. so i went to sohna exchange but there i got that it is sifted in sec 12 gurgaon. Than i came to 12 sec exchange and they told me we dont know where it would have deposit, just ask to counter, our work has been done. Than i went to bill payment counter and they accepted it with very misbehave and gave me request no. After 15 days when my phone had not started than i tried to call many many times in bsnl call center but there no one pick the phone. but yesterday furtunatly anyone picked the phone and told me that we dont have any information of your phone just go to 12 a exchange where u had deposit your restore form and ask them .Now today i went to 12 a exchange bill counter and asked them they told me go to 15 no. room . In 15 no. room they told me we have ordered but You need have to meet JE to get restore your phone, who sit in 2nd floor ftek bulding Than i went there but there they told me he sit in badsahpur.
Now What should i do ?
Should i have to go ?
How long time it will be take ?
I think bsnl should take steps to make it simple procedure
and good staff should be recuiret who have good communatiocation, and happy ot help customers like other private companies.

Dear Sir/Madam,

I am using BSNL broadband internet service, the internet is not getting connected from past 3 weeks. I lodged numerous complaints and called diffrent locations and also have been to the nearby exchange. But the issue is not resolved. Please help me with this issue.

My Phone number with internet connection is: 080-[protected]
email address is: bismillaamin@gmail.com
Cell Number: +91-[protected]

I am a BSNL customer in Bangalore. My telephone has been out of order for more than 25 days. I have registered complaint with BSNL through telephone more than 5 times and we have personally visited the BSNL officers 4 times. The responses over telephone were very unhelpful and when we went to their office, twice they said it would get rectified in 2-3 days and twice they said it would get rectified the next day, but to no avail. Their technician did not even visit us or call us once!

Awful service!

unsub backup service

Telephone no. [protected] not working. Several complaints lodged over telephone 198. Serviceman visited. Understand problem is with underground cabling.

Result:- Telephone dead for a month

Am a BSNL Customer since last 10 years with telephone no. [protected]. Recently we had shifted out house. I have submitted application for local shift on Oct 15th, 2017 at Chandra Layout exchange office and ob no was issued the same day. When I approached the local office at Chandra Layout I got answer the connection will be given in 3-4 days time as our new house area also comes under the same exchange. But till today it is not happened. The worst part the officers at Chandra Layout does not respond for telephone calls. If we go their the same ### and bull story they are equipped with. Please look in to it and advice for better service to maintain the tag on BSNL as the best in business. Please replay me the way to get rental waiver for the amount as my telephone was not working for a month.

These days there is wast competitions on every field and even telephones services. I dont understand why the government companies not taking these seriously and provide better service than any other private companies. As people still Trust and Believe Government Services.

Thank you,
Sridhar.

the bill has been payed on 17-9-07
and the bill no is 1171040.

our phone connection has been disconnected even though we have payed the bill so please connect our
phone as early as possible.
our phone no:[protected]
thankyou

my bsnl boran band conecation site bbservice not opening

I am one among the victim of not getting BSNL Broad Band Connection. I stay at No.504, Puliyur, Pakkam Post, Thiruninravur (Via), Pin - 602024. If I need a Broad Band connection I need to approach at the thiruvallor but there is no wired connection in our area (puliyur, only wireless phone given), but I can get connection from thiruninravur when I approach they say some technical problem I could not understand, even I have registerd through NET, but there is no response. Can some one help me in this regard to get Broad Band Connection, whome to contact Pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeee ... Ravandoss, Asst. Professor,

Dear Sir,

I have Applied the Broad Band Internet Connection for My Home purpose in the Scheme of Home 500C. Before One month Dated on 26-09-2008 But Still i did't get Broad Band Internet Connection to my Home.My BSNL DOt Line Number : [protected] I get the Work Order from my local office, But not yet sanctioned from Bangalore Office. Kindly take the Necessary actions to connection my Broad Band Internet connection to my Home.

Thanks

Zahfic Didzler.I

All those who have complained that there was no response from BSNL for a new connection.. You are so lucky and just continue enjoying your life without BSNL. I am having a tough time in dealing with this BSNL people/service. I applied for a BSNL connection through their website during the month of May 08. After 10 days I got a call from one of their franchisees (later on I learnt that it was owned by a BSNL employee) and told that they would send a representative to me to get the forms filled. Things went on well on that day as I filled the form and even given Rs.1000/ towards deposit for STD facility.

The representative left and surprisingly there was no update for almost 3 weeks. Finally I called and asked the status, he forwarded the call to his boss (BSNL staff) and his boss took 3 more weeks to come back to me with an answer. The answer was "We failed to log your request in our book and hence it didn't materialize". He apologized and promised that he would do it on the same day itself. Nothing worked and finally after 2 weeks the Demand note was created and I got the line activated after 10 days.

I was happy to see phone ringing after a great struggle. There comes a shock! I got transferred to a different city and I have no other option except surrendering the connection. I went to the nearest customer service center and asked about the closing formalities. They gave me a form and in that they asked attestation from a gazetted officer. My question is, when you give a new connection, why such clause is missing? The simple logic behind this is to harass the consumer who wants to close the connection. I have been struggling to get one such signature. Hopefully I would get before this weekend and apply for closure of my connection.

I shall write once I submit the document for closure of connection.

I have passed on this information to my office colleagues and asked them to refrain using BSNL's services. Very soon BSNL should face a problem which is being faced by Air India and BSNL should lay-off all middle-level people who is not doing their work properly!

broadband line does not working properly, evening time between half hour automatically dead slow the broadband

Now after seeing this complaints i am very afriad to take a connection.
Yesterday, i went to ulsoor custmor center and the respond from these employes is so worst and why this govt. is employed such a people. After that i went to Indranagar at 3.30 pm and they said now the time is up and we are closing. so if you come before 2 pm then we will take.
so what kind of govt. timing is this ? starts at 11.30 am and ends at 2 pm. so please change this or close this systems.

I am mayuri, from last year i have bsnl connection.but i face my problem regarding using of net.my connection always remain off.and i cant able to open any site i pay my full bill but i cant take full advantages of bsnl internet.due to this i want to close my connection and want to open new connection

I am using BSNL broadband plan 250. I used to check broad band usage daily, but for phast three days it doesnt shows the usage.. It shows only the past third day's usage only.. Please tell me whats the problem occured..

I have logged at least 5 complaints till now for my BSNL Broadband not working, no action has been taken by BSNL people, when ever i log a compliant they will call us and check if the land line is working after telling repeatedly they will close the call.Below are the compliant numbers i have logged .
BSNL Compliant 24th june 0506
BSNL Compliant 1st July 0011
BSNL Compliant 1st July 0031
BSNL Compliant 2nd July 0042, Now when i checked they have removed my telephone from logging compliant from number [protected], My telephone number is [protected] Can someone help me to resolve the problem pleaseeeeee...

I am too victim of vsnl i am unable upload data. I intimate vsnl people till now no solution... I am still waiting how to overcome this problem.

i have shifted my house on the 6th june 2009 from prashanthnager to K.R.Puram, i have submitted the form for shfiting till date they give me the same excuse like there is no cable available in the department, how can a dpeartment run without cable pair for more than 2 months, iwork and have a sick patient at home the communication is very difficult, till date no one has even come over to the place to look into the matter, please guide if we have to cancel this line and go for better serivce provider, i have lost trust in this department.

my number is [protected]

Ref : Telephone No. [protected]

Second Mail reminder

My residence landline with the above number is dead since 25 days The telephonic complaints are all in vain. Kndly attened the same immdieatly

Regards

Chandrashekar

Hi,

I have got a new connection from BSNL. The setvice so pathetic that I cant express in words!

I got this connection to access Broad Band. But, it's all waste!

It hardly get's connected. And when you call 1500 to lodge a complaint people cant even speak proper English! The service is so ChEAP!

I tried calling the Division Manager. But, that phone only rings & no one asnweres that call.

I am feeling so sorry for getting this filthy & cheap connection!

And now the phone is DEAD & no one bothers to FIX it.

HOW CHEAP!

Am a BSNL Customer since last 10 years with telephone no. [protected]. Recently we had shifted out house. I have submitted application for local shift on Oct 15th, 2007 at Chandra Layout exchange office and ob no was issued the same day. When I approached the local office at Chandra Layout I got answer the connection will be given in 3-4 days time as our new house area also comes under the same exchange. But till today it is not happened. The worst part the officers at Chandra Layout does not respond for telephone calls. If we go their the same ### and bull story they are equipped with. Please look in to it and advice for better service to maintain the tag on BSNL as the best in business. Please replay me the way to get rental waiver for the amount as my telephone was not working for a month.

These days there is wast competitions on every field and even telephones services. I dont understand why the government companies not taking these seriously and provide better service than any other private companies. As people still Trust and Believe Government Services.

Thank you,
Sridhar.

Am a BSNL Customer since last 10 years. Recently we had shifted out house. I have submitted application for local shift on Oct 15th, 2007 at Chandra Layout exchange office and ob no was issued the same day. When I approached the local office at Chandra Layout I got answer the connection will be given in 3-4 days time as our new house area also comes under the same exchange. But till today it is not happened. The worst part the officers at Chandra Layout does not respond for telephone calls. If we go their the same ### and bull story they are equipped with. Please look in to it and advice for better service to maintain the tag on BSNL as the best in business. Please replay me the way to get rental waiver for the amount as my telephone was not working for a month.

These days there is wast competitions on every field and even telephones services. I dont understand why the government companies not taking these seriously and provide better service than any other private companies. As people still Trust and Believe Government Services.

Thank you,
Sridhar.

The new Land line connection is applied & we received the OB no:[protected] date3/9/07,till date no updates on this

Hi,

I have a BSNL connection number- [protected]. I have booked the Complaint three week ago about my phone is dead and I got the request no 021 from the customer care but still it is not rectified even we call the our area jay and operator prakash also they saying that it will be solved today it self but still it was not done. The phone is in name of CK parvathi w/o C A Kariyappa.

Thanks
Kishan Ck

I have a BSNL connection number 7825508, and had submitted a complaint for non working 20 days back to Jigani exchange. But result is Zero, whenever I inquire J E not available or they give some excuses and we are helpless. I am writing this complaint having some hopes that the phone will activate. The service is very poor.

I am an bsnl customer, i have forwarded application for local shift on 10.04.2007 and ob no was issued the same day. When i approached the local office at chandralayout i got answer no cable, then i opted for will phone. After a month on on 12.05.07 the dept installed will phone and assured in a day connection will be given. But till today it is not happened. The worst part the officers at chandra layout does not respond for telephone calls. If we go their the same ### and bull story they are equipped with. Please look in to it and advice for better service to maintain the tag on bsnl as the best in business. Please replay me the way to get rental waver for the amount as my telephone was not working for a month.

I have a BSNL connection number [protected], and had submitted a form for shifting of the same 0n 07/05/07 from #117, S-HIG-C8, 5th Phase, Yelahanka New Town to #914, N-MIG-B, Block 20, 5th Phase, Yelahanka New Town, and till date no response. I made a second visit and found my form is not forwarded at all, and the concerned person was on leave, so I had to resubmit my form again on 14/05/07. I am sick of this. The service is very poor.

Pl.note that my mobile no. is only [protected]

Dear Sir
Sub: Not Transfered my Tel. No. 2435343

I have applied to transfered my Tel No. 2435343 from Old Address Pritisugandh apartment, flat no.02, Dasak, Behind Rajrajeshwari Mangal Karalaya, Jailroad, Nashikroad to New Adress Misbah residency, flat no.-4, plot no.-12, Wadala pathardi road, Sainath nagar, Indiranagar, Nashik
But I am surprises Your Pepole not done my work till date .

Please look in to matter and reply as soon .

Regards

ismail Shaikh
[protected]
[protected]

Commercial office Shifting fm Kashimira, Thane.Hve MTNL Landlines.We require BSNL connection for landline, net facilities .Can we transfer fm MTNL to BSL.Is it possible.
Or what is the procedure for new connection in Vasai east.
Pl. send us the details.

Dear Sir
Sub: Not Transfered the My Tel. No. 2210137

I am apply the the transfered the my Tel No. 2210137 from Old Address 601, Amrut Park, Bldg. No. 02 Khadak Pada, Kalyan to New Adress B/1001 Amrut Park, Bldg. No.07 Khadak pada kalyan,

But I am surprises Your Pepole not done my work till date .

Please look in to matter and reply as soon .

Regards

Dinesh R Tripathi
[protected]

This is with reference to shifting of our telephone line (Tel No. [protected] ) (Consumer No. [protected]). I have shifted our residence to 14/604 Vidhi Complex, Near Yogi Dham, Kalyan (W). I had intimated BSNL office, Kala Talao Branch about the same on 29 MAY 2007 & put forward request for shifting of my telephone line. I was directed to contact BSNL Khadak Pada office for further enquiries. I was told that I need to give willingness for WLL connection due to non availability of DP at sight. Accordingly, I have tendered my willingness for WLL connection on 04 JAN 2008 but I have not received neither the WLL phone nor any feedback. Everytime I visit this office, I get same reply that is Instruments nahin hain...

It is really surprising to know the fact that it's taking almost 5 month for making availability of telephone instruments. I hereby request you to kindly look into the matter & do the needful at the earliest.

Regards
Amol

my consumer no. is [protected], i have booked landline telephone on 20.09.2007, the demand 381330 was already paid on 20.09.2007 However, the telephone connection has not been allotted so for.
It is therefore requested to kindly look into matter and allot me a landline connection.
early action in this matter will be appreciable.

Sir,
I am Manash Kumar Chatterjee Residing Birati(Near 6 number Rail gate) of Distric:24 Prgana(N) Kolkata:51.For last 5 years I am
using BSNL Prepaid Connection but I am sorry to say I just fadeup
with this connection because of very poor signal quality in our
area.Whenver I attempt to call any one it is not get completed
by one chance.I have to call atleast 3 times to complete the call.
By this way I am spending much more than actual call.But any
other provider opereting in our area are doing well.
Please help.My mobile number:[protected]

With regards
Manash Kumar Chatterjee

I have BSNL connection number 033-[protected] more than 5 years. From last two years i am using BSNL Broadband with home 500 C plan. But from last 5-6 months i am having problem with the link faliure all time and slow speed. After complaining what they recover i never understand. because i have to complian about the same after 4-5 days or some times it probably after a week. After all that i disconnected the Broadband connection. I again taken the connection which was started from 3rd of feb 2010. But on that day onwards i have the same problem as before.
Amar Nath Shaw.

It is evident from the fact why airtel, spice hutch / vodafone are touching new heights in telecom industry.
They have dedicated customercare whichrespond within minutes, rectify the problem as soon as possible
Not like bsnl which makes people a fool
Take example s for instance telephone conn or broadband. Call airtel for the said connection and they are at door steps with every thing you need.
I have a bsnl landline [protected]. Ramamurthynagar dooravaninagar exchange an sms came fron cellone stating there bloody broadband connection is available on demand i applied for the one now it is 3 months. And now they want bribe it seems to get it alright.
If this continues bsnl will loose all it`s custmers. Good luck airtel, spice ets isp
Is anybody (Bsnl) listening

Sir,
Starting the unwanted services on my mobile and deducting Rs 24/- every month since last four months, which should be stopped immediately and money should be refunded to my balance. And in future also no service on my mobile to be provided without my consent. Thanks. My mobile no is [protected] and the service name is beauty tips from the no. [protected].please help...

I have my internet complaint several times and still no action has been taken, It is very frustrating as I cannot use the Internet for past 2 months to talk to my family member who is staying abroad. I want the immediate action. My telephone on which complaint is done is [protected] and my contact number is [protected] . I want immediate action on it, at the earliest.

Thanks,
Sagar Mittal

BSNL Broadband Connections are Fraud. I booked a BSNL Broad band Connections in the year 2006. Till Now they are telling lies. Every Day i'm follow Up the BSNL Broadband Customer care and Concerned Persons.

They are telling Big Stories. Why BSNL telling Lies to the Customers. I'm telling to the Customers Don't go to Apply the Broadband connections in BSNL.

I am a user of bsnl broadband service known as Dataone. I am having Home 250 Plan in which the company provide 2mbps surfing speed but i am not getting that. its working very slow.

My industrial telephone line is out of order for the last 20 days. On making enquiry, it was informed to me that due to cable fault it will take some time. Till date telephone line has not been repaired.

i've been requested a caller tune from josha akbar.But i got different tune.It is bsnl tune.i've charged Rs.20 for activation.Two times charged for song selection.I need solution to this.

Dear Sir/Madam,

I have shifted my residence from Whitefield to B Narayanpura and subsequently I applied for shifting my telephone to the new location. (Old telephone No. [protected], OB No.[protected])

I approached the Krishnarajapuram exchange 20 days back and they assured me that the connection will be given in 2-3 days. From then onwards I am running behind them for the connection and till date the connection is not given. They are not giving any reason for the same and just keep postponing it.
Kindly look into this and take necessary action at the earliest.

Yours sincerely

Jancy Biju

Hi guys I am also one of the million victim of BSNL attrocities. I too picked up a new broadband connection recently. Before that we had a BSNL WLL phone which was of no use as there were always connectivity issues so we cleared the balances of that connections as we were told to do and returned the phone personally in their office. Now that we have a new phone & internet connection (which is useless) after 2 months we get our first bill and immediately after receiving the bill our connection is deactivated due to non payment. We also received a letter stated that we can approach hte accounts office in OMBR layout to speak to them in order to get a waiver for the months we did not have connection. When I reached there for my surprise the person politely tells me that our first bill includes the rental charges of our WLL phone, and tells me to pay off the dues and come back to meet him so that he can waive off the next bill (which was equal to the amount due for the WLL connections). As told I come back after clearing all my dues also the ones which were wrongly charged thinking the waiver will take care of the same. When I came back with the paid reciept the person says he will activate my connection and when asked him about the waiver he gives me an expression as to WHAT WAIVER!. When I asked him to recollect what he said before me payin the bill he smiles and says OH THAT ONE I THOUOGHT U DID NOT PAY THREE MONTHS BILL SO I SAID NOW TAT ITS ONLY 2 MONTHS AMOUNT ON UR NEW CONNECTION WE CANT WAIVE. I felt disgusted and turned back saying there is no point in dealing with you guys. Now its not even a month since all this happens i receive a new bill with late charges and also my connectioned again has been deactivated.

This is a typical government organisation people working there are really good for nothing bunch of [censor]****s.

There is no point trying to complaint to any one best u can do is boycott using BSNL and advice others also to do so.

I booked for new landline on 09.06.09; till now no action from BSNL (Bangalore) side. Not sure, whom should I contact for further follow up. Once I personally went to commercial office in kormangala, where I booked the connection and got no response, but no luck.

Girish.D.s
Bngalore-68

MY NO IS [protected] .. I HAVE NEWLY TAKEN MA NEW BROADBAND N LANDLINE CONNECTION... IN D BEGINING I WAS INFORMED DAT I WIL B CHARGED NO RENTAL FOR LAND LINE... N I GOT A BILL OF 1700 RS JUST FOR LANDLINE...!
N FOR BROADBAND I GOT 3500RS BILL.. V HARDLY USE INTERNET N DEN ALSO IF U PEOPLE DO LIKE DIS DEN WHO WILL TAKE UR CONNECTION MAN HUH...?

They are worse than "###". A bunch of brainless creatures. My phone is out of order for the last 30 days and till now no action. Everyday I am visiting the excahnge without any hope. ANyway all government officers are ###s.
naomi...

bangalore BSNL officials are worth of "###". Totally use less fellows

my telephone is dead since past 3 months, i complaint to BSNL costumer service center 5 days ago but there is no responce.., they said first pay the pending bill which we done the same day...

hello sir/madam,

i got bsnl connection for internet before 25days.stilnow, i havnt receive phone connection and internet connection.just they have instuments only without connection.so. we are very affecting without connection.so.i request to u, pl give me the interconection immetiately to my home.or if u not give, pl disconnect all.

name :samuel natarajan,

num: [protected]

place:bangalore.

I booked for new landline on 01.12.07; till now no action from BSNL (Bangalore kumarswamy lyt) side. I contacted for further follow up all the official from top to down but no proper response. Once I personally went to AGM office in basavangudi reply was that they dont have permission to dig road(5 meters) and need to get from BBMP where as other service provider digged the entire area
very very poor response from BSNL

I have applied for a BSN landline shifting within the city on 13th August 2008. I had a wireless phone. I surrendered the phone and the adapter to get the connection in my new address. It is almost a month and the work order has still not been issued. Till today 11 Sept, 2008 no action has been taken.

Broad band connection is not restored despite several complaints. worst customer service experience.

can u tell me about bsnl prepaid up

Please dont buy any BSNL related products, even you could think I'm from someother service provider, but really not.

I purchased a callnow card, but whenever i dial a duetch number it says inaccessible. But when i dial directly that number its working fine. BSNL sucks everybody.

I am a regular user of ITC card and now i use call now card.I call mainly Australia, the problem is even without the ring going through, and many times with the ring tone going through and without any response the card gets charged.

Sometimes the voice is strong and most of the time its very week.

have asked PUK code 8 days gone, they are keep on telling that it can be done by one hour. but it never ends. They are immediately saying server problem. As a big communications dept doesn't have backup server. Or people are not interested to respond people. Whats going on?