Birddog Distributing’s earns a 3.9-star rating from 10 reviews, showing that the majority of lighting enthusiasts are satisfied with their purchases.
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Customer Service rep was knowledgeable AND patient
Customer Service rep was knowledgeable AND patient. Shipment arrived one day early, short one packet of screws. Wide range of products (some so popular they can't keep the in stock.
Apart from being able to easily switch this forehead thermometer between C and F, it also can be easily calibrated
Apart from being able to easily switch this forehead thermometer between C and F, it also can be easily calibrated. I enthusiastically recommend it. It is an excellent buy for the price.
The lights are great! I was hoping they would be intense enough to run more than a foot above the plants, and they are. The real telling feature was how quickly most of my seedlings perked up with a single strand of light strung 24” above the planters. I just wish there were two or 3 power cables along with the long spool of lights. Now I have to order more parts before I can run another string of lights.
Used this led strip for indirect lighting on one wall in living room with a dimmer. Great for subdued lighting when watching TV and dimmed all the way down for a night light. I really expected an led strip to last longer without burning out. After a year and a half, one end burned out and a few days after the warranty ran out, the other end burned out, leaving the middle section working. Strip was replaced at 24 months at a reduced cost.
I received all I ordered in a timely manner. I haven't tested them yet since the instructions caution not to turn them on while on the spool. Here's hoping
I received the order as scheduled. I have not installed them yet. Even though I requested they not install power cords they did anyway. Here's hoping I can remove them without damaging rope light. i do like the fact the LED rope light can be cut every 19 inches.
Replied
Bought new string lights supposedly better made after first string died 2 years out
Bought new string lights supposedly better made after first string died 2 years out. They don't work and BirdDog offered only section replacements. I asked for $200 discount. No response.
The complaint has been investigated and resolved to the customer's satisfaction.
Just as described and fast shipping. Would shop there again.
Timely delivery of what I ordered!
Exactly as ordered, exactly as expected - works like a charm!
Product seems good. We purchased for a customer
I needed a special order on rope lights and that is exactly what they offer
I needed a special order on rope lights and that is exactly what they offer. The order arrived as scheduled and I am completely happy. I will definitely look at them again for future needs.
Purchased candy cane rope light. No problems experienced. Great product. Easy process. Delivered faster than expected.
Customer Service rep was knowledgeable AND patient. Shipment arrived one day early, short one packet of screws. Wide range of products (some so popular they can't keep the in stock.
I found exactly what I was looking for at Birddog, at a great price. It was delivered very quickly and in great shape-grandkids loved it!
Items were exactly as promised and fast shipping as well. Very pleased.
Service was great
Service was great. The order was very timely, and well packaged. Birddog had a good tracking and follow-up system. They also sent a very informative catalog with my order which contained a lot of great lighting ideas. Overall, an excellent experience.
BEAUTIFUL lighted shamrock that arrived in time for St
BEAUTIFUL lighted shamrock that arrived in time for St. Paddy's Day. We live in a cul-de-sac and, at 24"x24", the shamrock was easily visible from the top of the street. Excellent quality and sturdy. Plan to order from them again. Thank you, thank you!
When taking it out, I was afraid I would have a tangled mess
When taking it out, I was afraid I would have a tangled mess. However, it is so very easy to install. The lights are amazing, vibrant and can be seen from a distance. My neighbors can't wait to see what we put in the front window and they have all been asking where I got this one from as it is large and beautiful. We got the fireworks lights in multi color and really considering some of the other options.
Can't trust the descriptions or the representative
Can't trust the descriptions or the representative. Was supposed to receive a "v2" bike with 3.74 liter tank, got basic 2.4 liter version. Tried to deal with customer service, only to find out after over a month trying to find some resolution alot of people have been lied to evidently. They don't even have those frames anymore and have been selling the smaller model for the larger model price. Shop at bikeberry.com instead. Way better quality, lower prices, customer service, and faster shipping.
~~You can't go wrong With these guys!
~~You can't go wrong With these guys!~~ Wonderful Lights! Without a doubt! I purchased the Merry Christmas sign for 199$. I seen it and really liked it. After purchasing it and hanging it up, I noticed there was, what I was assuming glue smeared on it in a few places. They were rather large smear marks so I took a closer look. I notced scratch marks across the top of the back plate. Like someone was scratching a lotto ticket. So I contacted customer support about it. In all honesty, it was not a huge deal to me, was just more curious about the smear marks. So I took a few photos and they looked over them and decided to send me another one. I really like these lights, they are beautiful and very well done. On top of the very good product they were kind enough to replace it bcuz of the smear marks and the scratches. They gave me no hassle, they said, we will replace it and that was it! It made me smile and it was some good service. Without a doubt will I be continuing business with these guys. Theres a few other motifs I will be purchasing, Thank Birddog! (shipping was fast and free!)
Birddog Distributing Complaints 1
On July 3, I bought a bike engine from bicycle-engines.com for 179.99 plus 19.43 for shipping and handling
On July 3, I bought a bike engine from bicycle-engines.com for 179.99 plus 19.43 for shipping and handling. I kept in touch with the company, and they promised to give me a full refund on July 14. But, it didn't happen on July 15. So, I complained to PayPal about not getting the stuff I ordered. The company said that UPS would refund them for the product, and then they would start my refund. On August 21, the company said they refunded my account. But, as of August 27, PayPal says they still haven't received the refund from the company. They haven't even started the refund like they said. I contacted the company again on August 27, at 2:30 p.m. Mountain Time. They said they just refunded 179.99, but they won't refund the shipping. I paid for shipping, but I never got the item. They still haven't started the refund like they said, and they won't give me the full amount I paid.
Is Birddog Distributing Legit?
Birddog Distributing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Birddog Distributing. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Birddog Distributing has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Birddog Distributing has claimed the domain name for birddogdistributing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Birddogdistributing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Birddogdistributing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a birddogdistributing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Birddog Distributing as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Birddog Distributing have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Birddogdistributing.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on birddogdistributing.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- The website belonging to Birddog Distributing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Birddog Distributing
One of the key strengths of Birddog Distributing is their extensive range of products. They offer a wide variety of lighting options, including LED strip lights, rope lights, neon signs, and holiday lights, among others. This diverse selection ensures that customers can find the perfect lighting solution for any occasion or project.
The quality of Birddog Distributing's products is consistently high, which is a testament to their commitment to excellence. They source their products from reputable manufacturers, ensuring that each item meets strict quality standards. This dedication to quality is reflected in the durability and performance of their lighting products, making them a reliable choice for both residential and commercial applications.
In addition to their exceptional product range, Birddog Distributing also excels in customer service. Their website is user-friendly and provides detailed product descriptions, specifications, and images to assist customers in making informed purchasing decisions. Furthermore, their knowledgeable and friendly customer support team is readily available to answer any questions or provide assistance throughout the buying process.
Birddog Distributing's commitment to customer satisfaction extends beyond just the purchase. They offer fast and reliable shipping services, ensuring that orders are delivered promptly to customers' doorsteps. Additionally, their hassle-free return policy allows customers to easily return or exchange products if they are not completely satisfied.
Another notable aspect of Birddog Distributing is their competitive pricing. Despite offering high-quality products, they strive to keep their prices affordable and competitive within the market. This affordability, combined with their exceptional product range and customer service, makes Birddog Distributing a preferred choice for customers looking for value for their money.
Overall, Birddog Distributing is a trusted and reliable company that offers a wide range of high-quality lighting and décor products. With their commitment to excellence, exceptional customer service, and competitive pricing, they have established themselves as a go-to source for individuals and businesses seeking top-notch lighting solutions.
Overview of Birddog Distributing complaint handling
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Birddog Distributing Contacts
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Birddog Distributing phone numbers+1 (406) 586-5970+1 (406) 586-5970Click up if you have successfully reached Birddog Distributing by calling +1 (406) 586-5970 phone number 0 0 users reported that they have successfully reached Birddog Distributing by calling +1 (406) 586-5970 phone number Click down if you have unsuccessfully reached Birddog Distributing by calling +1 (406) 586-5970 phone number 0 0 users reported that they have UNsuccessfully reached Birddog Distributing by calling +1 (406) 586-5970 phone number
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Birddog Distributing emailsjoshp@birddogdistributing.com87%Confidence score: 87%support@birddogdistributing.com81%Confidence score: 81%Supportjk@birddogdistributing.com79%Confidence score: 79%wholesale@birddogdistributing.com76%Confidence score: 76%Sales
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Birddog Distributing address1490 Harper Puckett Rd, Bozeman, Montana, 59718-8876, United States
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Birddog Distributing social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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Brought their products several times very satisfied and happy.Thank you for good service.
Good customer service over the phone and everything is great
Super excited to use them in our 4th of July parade on our bobcat ?