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Blockchain.com

Blockchain.com review: Customer service

M
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5:10 pm EST
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My crypto holdings were transferred from a credible online bank to Blockchain when said bank stopped providing crypto management. I migrated my funds per their instructions and I have not seen any in my Blockchain account. they have no live customer service, just occasional email replies that are not fruitful, like "try it again." "Ok try it again." "Can you send us screen shots of it not working." "Try making another account." I'm now unable to login at all. When I go to change my password, I'm told I will receive an email to faciliate this. No emails arrive.

Claimed loss: My entire crypto holdings

Desired outcome: Access to my account and funds.

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  5. Jenny
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    Feb 20, 2025
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Blockchain.com Category
Blockchain.com is ranked 10 among 338 companies in the Cryptocurrency category