BlueHippo
Reviews and Complaints

I called an ordered a laptop computer from blue hippo an they told me that i needed a 124.oo dollar deposit so i sent it i called an told them i was moving an decided to cancle the product an they said that they could not do any refunds but could have store credit i told them that it would be at least a year before i could order from them they said that it would still be valid well i went back to them an placed another order online and they said they need a money order of 25.oo dollars to ship it but i had to wait til pay day when i went back on around my pay day to see the exact amount need to be for the money order they were not able to find the site so i found tonight that they are scam artist an want to know if i will ever recieve my 124.oo back this is just a guess but probably not if so then that would be wonderful thank you for your time

I was buying a laptop from Blue Hippo with 2 free gifts ( T.V. and Printer) I pay $1000 by making monthly payments to Blue Hippo. I waited to receive the laptop but no sign. I called them many time, nobody answered the phone, it was out of service. I found out that they file for bankrupcy and they were under investigation since 2005.

blue hippo promised to deliver certain items. its been about two years. delivery service left a notice to pick up item at the main office but item was shipped back to the company. will i ever see that product?

I cant believe that blue hippo took almost 1200 dollars from me and every time I talked to somme body on the phone from the company they was always rude to me they really ruin my life that money was for to help build up my credit and they trick me can somebody please help get my money i need it to survive it would be wrong if they get away with it I dont even watch tv anymore because of that company its been so stressful.

we first sent in for a computer, then after paying 531dollars.we decided then we needed a t.v.we kept calling .they kept saying it would be sent anytime.that was 1year ago.we never heard anything.my name is betty fetterman p.obox 103 catawissa, pa 17820.we want some answers.my husband cant work due to asthma.we cant afford another tv.any help would be appreciated.

I finished paying for my laptop in November and have not received the digital camera and printer that was to be my "free" gifts upon completions of my contract. They charged me over $1900 for thi laptop them did not complete thier pat of the contract. I have tried to call thier phone number and contact them online, but both are no longer acessible.

I paid $99.00 deposit for a Brother MFC 3360C Desktop computer. I cancelled the order within 3 days. I was told I could purchase another item for the deposit, but item never mailed. I am very upset, because $99.00 is a lot of money. If there is someone out there that can help please contact me by e-mail at wmyster@yahoo.com. Thanks

i paid for a dell computer and printer. still i havent recieved the printer or free camera. know the phone numbers no longer work but they are still taken money out of my account.

I purchased a computer over a yr ago from Blue Hippo and still trying to get my rebate and TV as promised and now try to call and it rings busy all the time. I got the same story all the time from them itll be there in 4 to 8 weeks adn its been over a yr and still dont have nothing, Im PISSED off at this deal, i made sure i never missed a payment and always paid on time just to get my free gifts.

they received a money ored from me in Feb.2009 so they say it didn't clear until may2009! Since May2009 now its Dec.2009 i still haven't received the Digital camera that i order from them yet! they tell me when i call or should i say since i've been in may that my camera will be here in 3-6weeks! but i still haven't received my camera yet!

i fully paid off a computer in about a half way threw the paymaents i change banks i notify bh of which, they said i hade to tell them a week in advance, so the payment that week was miss, which was made up the next week.long story short computer paid off no computer.after a number of calls, they sent the computer.now for the free gifts they said im not intitle.because of the payment six months prior.called said cant speck with a boss very upset comsumer charles

I just placed a order with blue hippo they got allmy account information and told me to check my email for a response I checked my email and there is no response. Then they also told me to login to bluehippo.com for my info the site is saying they have no record or I cant login in this is a bunch of ### and they are taking from my account.

Blue Hippo is the same company as Financing Alternatives, Inc. They advertise on the radio stations and the use to advertise on the tv. I have not seen them on tv in awhile, but only on radio.

I have been trying now for the lastthree to four years to recieve some type refund from the U.S. BANKURCY COURT IN PENNSIYANA TO NO AVIAL THE CASE IS STILL BEING TRIED CAN PLEASE HELP ME PLEASE IT WOULD BE GREATLY APPRIEATED THANK YOU.

I am one of many very unhappy BlueHippo customers. I unlike many did receive my computer but not without a run-a-round that would exhaust a marathon competitor. My nightmare began mid 2007 with a late night order to BlueHippo, with hopes of collecting, research, and retaining information for a future business I had in mind. After dealing with BlueHippo for months the dream of starting my own company was washed out with the despicable and fraudulent acts of this second party computer distributor.

The same happened to me as so many others but I took it to the public. I closed my checking account, published a paid add in our local paper searching for other victims, called the BBB in MN and Baltimore, MD, called the police and an attorney, then the Attorney General's office in both MN and MD. I kept records of every action I took and then sent it all to BlueHippo's Head office.

After speaking to the Attorney General in Maryland I'd found out BlueHippo had just settled a case via the Attorney General's office with just over 300 unhappy customers. She had encouraged me to get my info into her office ASAP, as well as anyone else from my area because the next case was already being worked on and soon to be filed. She emphasized quickness because she believed BlueHippo was preparing to move out of Maryland. After contacting BlueHippo about my newly collected info, three weeks later my computer was at my door step via DHL delivery.

The delivery was six weeks after my checking account was closed. Although I never received all the extras I did have the computer and I have never heard from BlueHippo again. I say this because what was going to be a $2100 purchase turned into an $800 purchase, and although I had signed a contract they found out I could still collect through the AG's office for breach of contract on their part.

Don't think you can't collect call the Attorney General's Office in Maryland. I would love to know how you made out. Good luck and God Bless!

I have paid Blue Hippo in full for my computer I paid them 2, 099.00. My last payment was [protected] and today is 12-29-2008 and They havent sent me anything Not even my computer. They keep telling me its in shipping process you will be called wait another 4/6 weeks. Blue Hippo is clearly a scam. If anyone has any idea on how I can go about retrieving my computer or my money please feel free to contact me at Merelysnkids@aol.com.
Thanks You
Merelys

It has been two years and they still will not give me my money back so i tryed getting something different though them with the money they owe me and they say they need more money. please dont use blue hippo they are a scam. now how do i get my money back out 600.00 dollars.this is not a way to help people with bad credit they take your money and run and when you try to call them it takes forever to get thur. i am not giving up. will keep trying to get my money back. instead i went to walmarts got the same computer cheaper i put it on lay away please dont use blue hippo scam.

I have waited for almost 2 years for a credit that is due to me for $196, I have paid the $26 for shipping and have not received my order, my name is Donna muff 9373 Hagar Shore Rd Watervliet mi. 49098 home phone [protected]. I cannot reach anyone, the phone numbers I have are all invalid. jut refund my money and I will be happy, and also refund the $26 I've spent for shipping cost, , I'm getting tired of waiting for this matter to be resolved, I'll be waiting to hear from someone about this credit.

I am writing to tell all of my story on how I am being scammed. I don't know where to start on getting this problem resolved. But mabye by getting the word out will help.

It started last July of 08 when I was trying to get a computer and came across Blue Hippo. They are a no credit check, low bi-weekly payment place that helps those to get things such as a computer or TV or cameras. My choice of electronic was a Dell computer. I called blue hippo in hopes that they could help me get a computer to better myself in my education. They sent me paper work to fill out and send back to them. I filled them out as soon as I got them and sent them back the very same day so that way my delivery was not delayed, I set up the payment for automatic withdraw so I did not default on any payments. They told me that I need to make 6 to 13 payments to build a short credit history with them, which is understandable, so I waited. After about 15 payments I started to worry so I decided to give them a call to make sure everything was still on track. They told me that everything was received and they sent the order to Dell and that it should be sent out as soon as possible. Well a few months went by and still nothing so I called again and they again reassured me that it is on its way and that it would be here before Christmas. well it is now almost may of 09 and lets say the least I still have no computer. My computer is suppose to be paid off in full at the end on June. I have just over four hundred left to pay and have paid well over 15 hundred dollars to it, and still have nothing. I have called numerous times within the months and they keep saying the same thing. so I decided to do a little research and come to find out I'm not the only one. I read allot of cases all over the internet that identical to mine. people who have paid thousands of dollars and have no computer. there are people who have reported this to the better businesses bureau and taken action they felt necessary but still I have not herd of one case that has been resolved. I have stopped the payment from being taken out of my account but I am afraid that they will send it to collections like another case I read about.

I am writing in hopes of some kind of answers if there is any way someone who reads this has some sort of advide that they can inform me of please feel free to contact me, or even just to let people know of what is going on.

I called blue hippo in 2007, for a computer the representative ask me for my checking account number and i gave it to them, n that following month they took got money out of my account and when i called back within that month to cancel my account and i ask for a refund they wouldn't give me my money back, they gave me store credit something i did not want, i was mad and hurt.i felt like they got my money and ran with it.i feel like it was a scam they advertised on t.v.

my name is steve lamy i had placed an order for their promotion sale in computerswith free printer and lcd monitor, two days later from the order i canceled it .i was given a confirmation # comfirming the cancellation and a promise to credit back to me any amount of $ charge to my checking account.i later found out from my bank institution they started to redraw money from my account and still to this date 3/9/10.blue hippo stole numerous monthly payments from my checking account and in my wife account at the same time with out permission .It has been a year and a half i have not received any computer from them as to say well we made a mistake your cancellation did not go through and we have been charging you so heres your computer and and with all the promise with thin the comercial. nothing! I am pissed! .i have been trying to contact customer services relating my money they stole from me .none of the phone numbers are in service. i need my money back its a lot for me i dont make much and i have six dependent. this is really wrong someone should do something about this . i put a stop to it with my bank but we are still out of $1, 247.74. my advise to anyone who will read this is, when you give your personal info on line or over th phone is do check on your accoount periodically making sure when and if you cancel any order don't trust their lying stupid comfirmation # giving to you, because they could go behind your back and continue to steal from you .allt hey need is the acount number giving aproval you originally give to them before the cancellation dont be a foul .dont be like me . i was so busy working to put food on the table for my 6 kids and my lovely wife i never paid attention and check as to what was going on in my checking and saving account and because of it my family are out of 1, 247.74 and i am not sure if i will ever see it back fromt those ### at blue hippo the so called the computer sale of any year. for me is the stealing your money while you are looking or paying attention in your affairs deals. i am pissed Obama shoul do something about this and the jidge who grant them bankcrupcy should have make sure that all victim gets their money back.i am sure they are really bankcrupt. give my children back their money you bunch hypocrits god will get you for this in judment day all you who was part of this scam.!/.

this is still going on why are they in busines my nightmare stated Aug of 2008.

I am just find out about Blue Hippo. They did the same to me. I can't believe they are getting away with ripping people off. From the first time I called to complaint and was put on hold for nearly an hour, I Knew something was wrong. You can reach them by phone or mail.

What I can't understand is that; how does the government continue to allow them to air their commercials on TV. I will not stop until I get my money back and them some.

John Lopez

I made the necessary initial three payments/deposits and was suppose to receive the DELL desktop and matching printer in November 2003. I constantly called Blue Hippo about only to be told that the order was being processed. It took over a year to receive the desktop and a cheap, unservicable Lexmark printer; that never worked.

I was forced to contact the BBB because Blue Hippo was continuing to either take money/or trying to take money from my checking account without authorization. I was given the run around for over a year and a half I ever received a computer or printer. Each time I phoned the corporate office, I was told that they had 'recently restaffed'.

The numbers that I was given to speak to a supervisor were all recordings. I found this out because a disgruntled employee who was in the process of quitting, spilled the beans on the scam they were running.

After receiving the computer, I found out that I had paid about 7 times what it would have originally cost had I purchased it from DELL myself. I called DELL and was told that there was nothing they could do as Blue Hippo purchased quite a bit of merchandise from them.

Paid over $1300.00 to Blue Hippo and still no computer! Have made several phone calls, emails, letters etc. always with same response "your computer will be shipped in two weeks" Now I have stopped the automatic withdrawal from my checking account and requested a refund, ha! was told they don't give cash refunds I have a store credit. Well I dont want anything from that company except my money back.

Thie company accepts and takes your money by way of electronic transfers and does not deliver your purchase. When called upon, they say it will take 2-3 more weeks.
Has been 3 full months since full payment has been made and still no computer monitor.

That's a ### company.

I paid off a computer almost 3 years ago, I'm still waiting for my free tv and 300 hundred dollor rebate that I was to get back after paying all of my computer. I must have called hundreds of times, but after each call the customer service people would tell me that to give 2 more weeks, it is on it's way. I ask many times to speak to a supervisor with no luck. I once made a comment to a customer sevice person saying that all this seems very fishy and sounded like a rip off, of course they hung up on me. I have names and dates of all the people I spoke to, but I guess I can consider my self lucky cause I did get a computer...the only reason I got hooked on the add was the free items.

Id apperate if someone could help me understand why I didnt get anything for all the money i put into it, what do I just lose out on it or what Im trying to figure out somthing on the matter of my losses can somone please explane it to me why?

I didnt see anything from the payments so I guess you could say im pissed off about it but I will sue them for it, I planed on doing that but its just alittle hard right now with no money but it will be done before to long I just got to find a good attorney to help and get the problem solved

I Darell was making payments to Bluehipo for the amount of $145.00 monthly and paymenets weekly then I went to jail for about 4months for stuipied over my actions and while I was in there my bank acount got closed for an overdraft that I was not aware of for going over by $100's and got my acount closed because an overdraft and it left me in the whole im stll climbing out of.I got mail saying it should be there in a few weeks and I waited on it and never received anything for my payments I got bank recordsa nd the payments that Ive made.Im just wonder how I coud get somthing back perferable my money that I lost out on I want to sue the company for fraud!And the loss of my money and taking it out without my permissionI I was in jail and feel that was worngful of them to do that what would be my next step?Besides get an attorney what would be a good one to hire Ifeel like I was used and betrayed, lied to I just want some justice over this Iwant somthing done though I dont what I have to doas long as its done

yall went into my back account a took $100.00 from me i want my money back now if that was one of us doing that we would be in jail just like yall should be u will be hearing from my lawyer ...thats for dam sure u crooks.

they took 100.00 from my account and never gave it back i want my money back a.s.a.p a bunch of con artist takeing people hard earn money if that was one of us doing this we would be in jail right now .give me my money back now!

They claim that after 13 weeks of payment, you will receive your computer, well, I have been paying on my computer since March 2008 and have not received anything and they are still taking payments out of my account. I thought the FTC had them under investigation and making sure that they were compliant? What's the deal?

I send all my paper work and I need a date of shipment of my computer. I email the signed paper on august 2.

On April 30th of 2007, I contacted BlueHippo for there advertized promo in getting a computer with free accessories. the rep. that i talked to said that I would receive a free tv a color printer and software along with a web cam and a additional item that i can't remember at this time. When i started to get problems with there responses when i was on the phone with them, i decided to cancel because of there deceptive responses. When I asked for my money back, they refused to reimburse me and said that i had to go on line and order an item that was in total of the amount taken which was $178.84. To this day I'm waiting for my money. I even filed a complaint with the FTC but nothing came of it either. Here it is 2 years later and they still have my money. If you can find a way to get my money I would appreciate it a whole lot.

I been trying to reach then and they have not response i want to cancel my account.please call me as soon possible at [protected] for my refund. Thank You.

I call becacause I watch the comercial on tv, they ask for a deposit of $99.00, I send it, when I receive my papers I did not like the offer, they promise I can use my deposit to buy other products for them, because they do not do refund, I have lost my deposit.my account number supose to be 5081409

necesito cancelar un pedido de una computadora porque no estoy trabajando y no tengo dinero para pagar mi primera cuota mi telefono es el [protected] y mi banco me esta cobrando por cado intento de cobro de ustedes asi que porfavor CANCELO mi pedido

don't bother with this charlie brown ###, his idea of fun is to go around on this board and insult others to get a reaction. This guy is one sick mother F_ck_r.

I totally agree, this should not be happening when we the people have nothing and corporate America has it all. On top of it all they also have the government bailing them out of everything. Here it is regular ole joes have to pay the price for persons who are already rich. Where is the justice for the poor, and oppressed? Every dog will have its day.

I was a loyal customer paid my computer of in 2007 j have been waiting for some kind of item to come through, but nothing..I try to get in touch with the company but they don't have a working number or a web page ..This blows why would a company say they help people but all they do is take from their customers.. I'm out a free printer Nd my $300 dollers the contract said they would give me. But nothing but broken words and contract..

I've been trying to get my refund back from blue hippo since 2009 i recieved an letter and all its contacts were out of services now and my refund is still pending with them and i want my monies back in anyways possible their socalled online store for credit don't have anything but baby items and i don't want anything but my money back the hell with them and i hope some justice can be serve them for their unprofessional behavior for eternity they should'nt be able to deal with the public at all. ( boyscott their !%**$$# )

I can't even seem to find a working number for them. My computer was paid off with them completely in January and I haven't heard a word from them and I can't get ahold of anyone to find out anything.

i paid them 419.00 before calling them to cancel because i was diagnosed with breast cancer and was off work for 5 months they promised me that theywould allow me to order something from their catalog as the had no cash refund. I ordered a television, then they told me I had to pay the shipping and handling I then sent them a money order for $36.82 . Then they told me that it would take ninety days beforeI would receive delivery that would have been in December, 2009. Well that never happened and I am constantly being blown off. I don't have $455.82 to give their should be someway to recoup this loss.

I did the same...BIG MISTAKE...I gave them my checking acct number and they started taking payments before I even did paper work. Package total was $1, 643.00...ugh...and Trying to contact for refund or other issues...forget it...how do I get my money back? this started July1, 2008...

this company is a ripoff, they never send me my mailrebate & free gifts, now they phone is off & the website is not exist is gone

Yeah i cant seem to get through to the blue hippo now it just rings busy or nothing, I cant seem to get my free gifts or my rebate just always been told its on its way and still nothing over a yr ago and still am waiting im pissed off and ripped off

I ALSO HAVE BEEN SCAMED BY BLUE HIPPO. I WANT TO KNOW HOW TO GET MY MONEY BACK SINCE I CAN'T GET A HOLD OF ANYBODY ANYMORE. I HAVN'T EVEN BEEN ABLE TO CANCEL MY ORDERE AND GET STORE CREDIT FOR MEWRCHANDISE. NOW THAT I SEE ALL THIS BAD NEWS, NOW I KNOW I'VE BEEN SCAMED. THIS IS NOT FAIR. HOW DO I GET MY MONEY BACK? BMONROE32@VERIZON.NET IS MY EMAIL. PLEASE LET ME KNOW!

Blue Hippo is completely rip off cause they had to send me my mailing rebate check, and i haven't received anything yet either those free items. I kept sending them e-mail no response, now no working phone number([protected]. no website to get contact with them like (www.bluehippo.com) has not been working for a month. I'v been sent like $2, 490.00 usd for a DELL desktop computer.So they need to be stopped abused people.

Blue Hippo is nothing but a scam artist company they say that their products are affordable well no and then they say that they don't ask for any of my personal information wrong again they ask for social security number once again WTF? Third they always say that my product is on its way ###! Any ways to make this short they screw me over with about 400 dollars and it took the company 8 long months to send me my 19 inch monitor that isn't worth that amount of money anyway DO NOT TRUST THE COMPANY CALLED BLUE HIPPO!

i also ordered a computer and cancelled i had to change my bank account they kept taking money out and i still never got my money or merchandise back 179.00 may not be alot but it is to me

I needed a lap-top for work but we have bad credit. My wife suggested going through Blue Hippo. I knew it would cost more but I had to have a lap-top for my job. They were quick to take our money then the trouble started. First they said we would have it in 9 weeks, 9 weeks came and went. After waiting on hold for up to 30 minutes my wife talk to Sammy, a company rep. and he said there was a misunderstanding, that it would be shipped out after 9 payments.

9 payments came and went. NO laptop. My wife was on the phone with them at least 3 times a week. Always waiting, on hold, 20 to 45 minutes to talk to a rep.

Every rep. gave her somekind of excuse. The latest is that the company they get the laptop from was having shipping problems. Their add said it would be a Dell laptop but Dell could not discuss this issue with me.

15 payments later still no laptop. We turned everything over to our bank so now Blue Hippo can't take anymore money from our account. And the bank is going to investigate for fraud!

i trusted blue hippo. they rip me off. ALL I WHANTED MY COMPUTER BUT RECIVE NOTHING.. I'VE BEEN CALLING BUT THEY CHANGE THERE MNBR.. IN 2008 I APLLY AND PAY 99$ AND 45$ AWEEK FOR 12 MONTHS. I CALL THEM ALL THEY WOOD SAY IS ON ITS WAY.. BORGER. TEXAS.