Menu
For Business Write a review File a complaint
Books-A-Million

Books-A-Million review: Rude cashiers

D
Author of the review
7:12 pm EST

This is the third time this has happened at this BAM location, and I won't be coming back. They push the rewards club super hard (one time the cashier even tried to guilt trip me for not signing up! - "Well, you know, a lot of stores close because of this...") and then get all pissy when you politely decline. "Well, you would have saved $10 if you were in the rewards club," in a condescending tone. I didn't hear how much the amount of charge was, and when I asked her to repeat it, she did in a very rude tone. No "have a nice day," no hint of friendliness. I work with the public too and it is NOT THAT HARD to fake it. I never have this problem at Barnes & Noble.

Desired outcome: Corrective action taken to address the cashiers at this location

Update by dragontypelucario
Jan 20, 2022 7:25 pm EST

Additional info: this happened today, 1/20/22, at 2:14 pm, and the cashier was Patti.

0 comments
Add a comment

More Books-A-Million reviews & complaints

Books-A-Million - magazines 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Books-A-Million - beware 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Books-A-Million - return policy nightmare 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Books-A-Million - forcing magazines that you haven't ordered 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Books-A-Million Contacts

  2. Books-A-Million phone numbers
    +1 (800) 201-3550
    +1 (800) 201-3550
    Click up if you have successfully reached Books-A-Million by calling +1 (800) 201-3550 phone number 0 0 users reported that they have successfully reached Books-A-Million by calling +1 (800) 201-3550 phone number Click down if you have unsuccessfully reached Books-A-Million by calling +1 (800) 201-3550 phone number 0 0 users reported that they have UNsuccessfully reached Books-A-Million by calling +1 (800) 201-3550 phone number
  3. Books-A-Million emails
  4. Books-A-Million address
    402 Industrial Lane, Birmingham, Alabama, 35211, United States
  5. Books-A-Million social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Books-A-Million Category
Books-A-Million is ranked 17 among 175 companies in the Books and Magazines category