Borden Waste-Away Service’s earns a 3.8-star rating from 14 reviews, showing that the majority of customers are satisfied with waste management services.
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A trash collection service that don't collect trash
A trash collection service that don't collect trash. They're sure to take the money every 3 months on the exact same day every quarter. The customer service just tells you what you want to hear and then do whatever they feel like. I have a garage full trash because Borden refuses to pick up my trash.
I've been a customer of Borden Waste-Away Service, Inc
I've been a customer of Borden Waste-Away Service, Inc. for a long time. I really like their trash services because they go down my private drive, unlike other trash companies. My family of 8 sometimes has an extra bag or two outside the can, and the garbage man is awesome because he takes it away whenever there's a small overage. Borden waste services is definitely the best!
Excellent service!
Excellent service! I have not had any problems. Five stars.
Pickups are always on time
Pickups are always on time. Driver is friendly, courteous, and helpful.
Great service from ***
Great service from ***. On time and picks up if anything does fall out
My driver is the best ,completely happy with the company and the
My driver is the best ,completely happy with the company and the service
Borden does a great job and their customer service/representatives have always been helpful and a pleasure to work with
Borden does a great job and their customer service/representatives have always been helpful and a pleasure to work with.
Exception service and great price
Exception service and great price. Also, curbside recycling pickup is the best. We have lived in 9 states and 11 cities. Borden's has been the best!
Service is always consistent
Service is always consistent. Billing department is courteous and always willing to help without a long drawn out automated system to navigate. You can talk to a real local service rep.
My driver is the best ,completely happy with the company and the service
Service is always consistent. Billing department is courteous and always willing to help without a long drawn out automated system to navigate. You can talk to a real local service rep.
Borden does a great job and their customer service/representatives have always been helpful and a pleasure to work with.
Our driver, Jerry is the best! When I forgot to put my bins out one day, he honked the horn and waited for me to bring them out. Customer service has always been great, too. Whenever I call they are very helpful and courteous.
Our driver, Jerry is the best!
Our driver, Jerry is the best! When I forgot to put my bins out one day, he honked the horn and waited for me to bring them out. Customer service has always been great, too. Whenever I call they are very helpful and courteous.
Excellent service! I have not had any problems. Five stars.
Great service from ***. On time and picks up if anything does fall out
Pickups are always on time. Driver is friendly, courteous, and helpful.
Exception service and great price. Also, curbside recycling pickup is the best. We have lived in 9 states and 11 cities. Borden's has been the best!
We've had a hiccup or two, but they quoted us about 25% of what we were paying with another company who's prices went up every quarter
We've had a hiccup or two, but they quoted us about 25% of what we were paying with another company who's prices went up every quarter. They were very specific about their pricing and it was completely accurate. This is the 3rd service I've used at this location and after about 9 months, I am more satisfied than I was with either of the other two companies.
Today, this company, who bought out a local trash removal last year, is not doing a good job
Today, this company, who bought out a local trash removal last year, is not doing a good job. They left my trash can half full, they never check to see if the whole can was emptied. Also, as they drove into my town, ***., which is a 30 mph speed limit, their truck was doing at least 60 mph, right by a park that is for little kids and families. I don't know how you can rate them A+. I had to burn the remainder of my garbage with Kerosene because it was full of maggots. Real fun for a senior citizen to have to do.
Borden Waste-Away Service Complaints 2
One of their drivers drove on our sidewalk last fall and I contacted them
One of their drivers drove on our sidewalk last fall and I contacted them. They said they would fix it this spring. I called this spring and was told that once the COVID-19 restrictions were lifted, it would be fixed. I contacted them a week ago but haven't heard back. I really want my sidewalk fixed.
On December 20th, Borden Waste-Away was supposed to pick up my mattress
On December 20th, Borden Waste-Away was supposed to pick up my mattress. I told the representative that I was moving and needed it to be picked up. I also canceled all my services for the residence that day because I sold my home. I agreed to pay $50.00 for the mattress pickup on that day. However, on December 22nd, when I went to my house, I discovered that the mattress had not been picked up as we agreed. The closing and final walkthrough of my house took place on December 23rd, and I even took pictures of the mattress still at my residence. So, I moved the mattress to my neighbor's house, and he agreed to dispose of it for me. I have text messages from December 22nd, confirming this conversation.
In January , I received a bill for over $80.00, which included the regular trash service. I agreed to pay that part and did so over the phone. However, I informed the representative that I was not willing to pay the $50.00 for the mattress pickup since it was not completed as agreed. The representative told me I would "have to call back in the morning and speak with a manager" and I left my number with them. I contacted Borden Waste-Away again and explained the situation once more. They claimed that the mattress was picked up on December 20th, but I explained that this was not true and that I had pictures to prove it. Only the trashcan provided by Borden was picked up on that day. They transferred me to a manager, and I left a voicemail, but I never received a call back as requested. I didn't hear anything further until the week of March 4th, when I received a collection notice from "Transmittal" stating that Borden had sent my account for collections. I never received any contact from Borden Waste-Away group. Now, they claim I owe them $59.90 without any explanation.
Is Borden Waste-Away Service Legit?
Borden Waste-Away Service earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Borden Waste-Away Service. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Borden Waste-Away Service has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Borden Waste-Away Service has registered the domain name for wasteawaygroup.com for more than one year, which may indicate stability and longevity.
Wasteawaygroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wasteawaygroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Wasteawaygroup.com you are considering visiting, which is associated with Borden Waste-Away Service, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Wasteawaygroup.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for wasteawaygroup.com on popular sites. Be cautious and do additional research. Look for information about the Borden Waste-Away Service and be careful with personal information or transactions.
- Wasteawaygroup.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wasteawaygroup.com may offer a niche product or service that is only of interest to a smaller audience.
About Borden Waste-Away Service
One of the key strengths of Borden Waste-Away Service is its extensive range of waste management services. Whether you are a residential customer or a commercial entity, they have tailored solutions to meet your specific needs. From curbside trash collection to recycling programs, Borden Waste-Away Service offers comprehensive waste disposal options that are both efficient and environmentally friendly.
The company's dedication to sustainability sets it apart from its competitors. Borden Waste-Away Service understands the importance of minimizing the impact of waste on the environment, and they actively promote recycling and waste reduction initiatives. By partnering with them, customers can be confident that their waste is being handled responsibly and in compliance with all relevant regulations.
In addition to their commitment to the environment, Borden Waste-Away Service also prioritizes customer satisfaction. They have a team of highly trained professionals who are dedicated to delivering top-notch service. Whether it's answering inquiries, providing assistance, or resolving any issues that may arise, Borden Waste-Away Service ensures that their customers receive the support they need in a timely and efficient manner.
Furthermore, Borden Waste-Away Service utilizes advanced technology and equipment to streamline their waste management processes. This allows them to operate with maximum efficiency, ensuring that waste is collected and disposed of in a prompt and effective manner. By leveraging cutting-edge solutions, they are able to provide their customers with a seamless waste management experience.
Another notable aspect of Borden Waste-Away Service is their strong community involvement. They actively participate in local initiatives and events that promote sustainability and waste reduction. By engaging with the community, Borden Waste-Away Service demonstrates their commitment to making a positive impact beyond their core business operations.
In conclusion, Borden Waste-Away Service is a highly reputable waste management company that offers a wide range of services to meet the diverse needs of their customers. With a strong focus on sustainability, customer satisfaction, advanced technology, and community involvement, they have established themselves as a leader in the industry. By choosing Borden Waste-Away Service, customers can be confident that their waste management needs will be handled with utmost professionalism and care.
Overview of Borden Waste-Away Service complaint handling
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Borden Waste-Away Service Contacts
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Borden Waste-Away Service phone numbers+1 (574) 293-8534+1 (574) 293-8534Click up if you have successfully reached Borden Waste-Away Service by calling +1 (574) 293-8534 phone number 0 0 users reported that they have successfully reached Borden Waste-Away Service by calling +1 (574) 293-8534 phone number Click down if you have unsuccessfully reached Borden Waste-Away Service by calling +1 (574) 293-8534 phone number 0 0 users reported that they have UNsuccessfully reached Borden Waste-Away Service by calling +1 (574) 293-8534 phone number
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Borden Waste-Away Service emailssales@wasteawaygroup.com94%Confidence score: 94%Sales
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Borden Waste-Away Service address1601 W Beardsley Ave, Elkhart, Indiana, 46514-1825, United States
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Borden Waste-Away Service social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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Today, this company, who bought out a local trash removal last year, is not doing a good job. They left my trash can half full, they never check to see if the whole can was emptied. Also, as they drove into my town, ***., which is a 30 mph speed limit, their truck was doing at least 60 mph, right by a park that is for little kids and families. I don't know how you can rate them A+. I had to burn the remainder of my garbage with Kerosene because it was full of maggots. Real fun for a senior citizen to have to do.
We've had a hiccup or two, but they quoted us about 25% of what we were paying with another company who's prices went up every quarter. They were very specific about their pricing and it was completely accurate. This is the 3rd service I've used at this location and after about 9 months, I am more satisfied than I was with either of the other two companies.