Bottom Line review: unsolicited book! 146

I have the same problem with Bottom Line Books I ordered a free book and I received book with a big bill. I will fight with them

I just called a number to get a medical book and became uncomfortable with the transaction and told the lady to not do the transaction. She told me too late she had ran my card and she hoped I would enjoy the books when they arrived. I called back and got a customer service number but they were closed. What have I got myself into now!

Bottom line personal is scam outfit preying on older people by seding them bill sto pay for magazines they did not order!
My father is a victim of this devious outfit, and I plan to send my niece (his grand daughter) after them.
She is an attorney that would love to gicv ethem their due.
I have sent them a message to prove that he ordered their product, and they have not sent anything in over 60 days. (except more requests for payment)
They are criminals!

I received a book called Treasury of Health Secrets I did not order. I returned the book within the correct time line for returns only to be sent another bill the following month asking for two payments instead of one. On the invoice there is no phone number or website address. I don't need this hassle...I feel they are going to harrass me until I pay for something I did not order or want. I refuse to be bullied by them! If, you have any suggestions I would be happy to hear them. At this point all I can think of to do is to send a letter telling them to cease otherwise I will have my lawyer handle this situation.

Thank you for contacting Bottom Line Books. Merchandise can be returned by 4th class mail to; Bottom Line Books, PO Box 508, Clarion IA 50526. Please be sure to include a statement or reference your account number so proper credit can be issued.
If you have further questions, please feel free to contact me. You may also contact our Customer Service Center by calling [protected].
Sincerely,
Customer Service
CJL

I returned the book unopened. I asked my postman and he wrote "return to sender" on the package himself. They are now threatening to sue me for not paying for the book. They are going to look awfully silly in court with all these complaints about them for the same fraud.

I have been receiving bills for Treasury of Health Secrets, which I never received.

OR... call, write or fax...
Phone Number FAX Number
Bottom Line Books and
Boardroom Classics
P.O. Box 11401
Des Moines, IA 50336 [protected] [protected]
Bottom Line/HEALTH
P.O. Box 422318
Palm Coast, FL [protected] [protected] [protected]
Bottom Line/NATURAL HEALING
P.O. Box 422301
Palm Coast, FL [protected] [protected] [protected]
Bottom Line/PERSONAL
P.O. Box 422297
Palm Coast, FL [protected] [protected] [protected]
Bottom Line/RETIREMENT
(Formerly Bottom Line/Tomorrow)
P.O. Box 422346
Palm Coast, FL [protected] [protected] [protected]
Tax Hotline
P.O. Box 422309
Palm Coast, FL [protected] [protected] [protected]
Bottom Line/WEALTH
P.O. Box 422309
Palm Coast, FL [protected] [protected] [protected]
Bottom Line's Women's Health
P.O. Box 422305
Palm Coast, FL [protected] [protected] [protected]
Bottom Line Publications
Editorial/Corporate Offices
281 Tresser Boulevard, 8th Floor
Stamford, CT. [protected] [protected] [protected]

I returned my books also after a 2 week review period and am continueing to received request for payments. They do not have a street address so you can track the package only a p.o. box. However I called a 515 phone number listed and there was never any answer so I googled the company and got this 800 number [protected]. I told the customer service rep my account number and told her that I was sending a followup letter that the books had been returned in March and she said that was not necessary she would make a note. I responded I will be sending the letter anyway to the 3600 Army Post Rd and the p.o. box to ensure that they are aware they have received them and that it seems they have many complaints against them.

I keep geeting a notice for this company saying i owe 50.00 for books I did not order or receive. I called there office nothing i still get bills saying I owe. Now I have gotten a bill saying it will go to collection... This is a scam ... I will be contacting the District Attoney Office to complain and also the BBB they have to be stopped before they bleed people to death.

Just received books from them that I did not order. How can they continue to get away with this behavior?

I did not order these books, evidently my grandson or daughter did not thinking I was the one having to psy for them, which I can't afford. Am on S.S.Disability, can't breath without my oxygen, and don't even enjoy reading, never did. I can't afford to pay for these . Please send me a return label so I cn't get them out of here and back to you.
Thank you

Janice Dix
8685 Crestview Circle Apt 601
Olive Branch, Ms 38654

I received an invoice from Bottom Line Books for $47.94 for books I DID NOT order nor received.

this company sent me books that i did not order. i want to return them.

My experience with Bottom Line has been nothing less than excellent. I have ordered and purchased publications and I have ordered and return publications (( Two occasions )) and have found Botton Line very above board and straight forward in there dealings. I am amased to read these Negative Comments.
Bill B.

I have been receiving an overdue notice from your idiot bookkeeping department. I have paid the bill, but because you are still using the Commodore 64 computers you are unable to credit an account for at least 6 weeks. Maybe you ask one of your experts about this problem.

I called in about this problem and one of your senior citizen customer service representatives that should be reading your articles about mental acuity, said everything is ok. NO Mr. Huebner, who hides behind all the little people in the office, sent another notice. Mr. Huebner probably doesn't exist, but if he does he has no guts.

After talking with two more seniors (You should start a group program with these folks. Get them on some of the stuff you pedal to us.) I was told that I could not be notified when my bill had been credited. Brian, the boy after 4:00 PM. got his feeling hurt when I laid it on the line about his inability to resolve a simple thing--NOTIFY ME YOU GET THE MONEY SO THAT JERK HUEBER WON"T SEND ANOTHER COLLECTION NOTICE. Of course, your Commodore 64 and the old folks can't be expected to be able to do this. You have to be at least in the 20th. Century let alone the 21st.

So here it is: I want to know when your barbarian system of accounting credits my account. Don't apologize; don't give excuses, just do it. Then don't send me an e-mail, or any junk mail from any of your associate groups. Oh, did I mention, because I am an idiot and sent the check to the wrong group, it's all my fault, but of course you all couldn't communicate with the other group because they have Commodore 64's too, and they don't handle e-mail.

So there you have it.

Neal (I have paid my bill) McGregor

Like many of you I ended up with unsolicited books that they wanted to bill me for. This is what I found, they are a portion of something called Boardroom Classics. The following is all of the #'s and fax #'s and addresses that I could find on these "people":

Phone Number FAX Number

Bottom Line Publications
Editorial/Corporate Offices
281 Tresser Boulevard, 8th Floor
Stamford, CT. [protected]-[protected]

Bottom Line Books and
Boardroom Classics
P.O. Box 11401
Des Moines, IA [protected] [protected]

Bottom Line/HEALTH
P.O. Box 422318
Palm Coast, FL [protected]-[protected]

Bottom Line/NATURAL HEALING
P.O. Box 422301
Palm Coast, FL [protected]-[protected]

BOTTOM LINE/Personal
P.O. Box 422297
Palm Coast, FL [protected]-[protected]

Bottom Line/RETIREMENT
(Formerly Bottom Line/Tomorrow)
P.O. Box 422346
Palm Coast, FL [protected]-[protected]

Tax Hotline
P.O. Box 422309
Palm Coast, FL [protected]-[protected]

Bottom Line/WEALTH
P.O. Box 422309
Palm Coast, FL [protected]-[protected]

Bottom Line's/WOMEN'S HEALTH
P.O. Box 422305
Palm Coast, FL [protected]-[protected]

I did not ask any order, and I received two. I am returning it. Please stop sending me anything.

Unsatisfied customers with Bottom Line Books, would do well to go to http://www.iowaattorneygeneral.org/. In the left column under the heading "RESOURCES" is File A Consumer Complaint.

I keep getting a bill about books that I have never received. I ordered a book entitled, "Treaury of Health Secrets NE", once at the beginning of the year online through some pop-up ad. I did not receive the book for about 3 months and decided to order again because I thought maybe I had not done something right. Well, here it is almost Septemeber and I still have not receive one book and yet I am getting threatening letters about reporting me to a Collection Agency for $47.94 x 2, which represents 2 on the same book that I NEVER received up to this date.

I did not received any books yet. But got bill for payment.
Henry Bessette 104 Bee Gee Mc Ree Landing Goodspring TN

I did not get any books yet. But got your bill that i did.
Henry Bessette

Bottom Line Books are sending bills for unsolicited books. They are billing me for $36.92.
I have not and do not wish to receive anything from this company. They have no phone number, no website.

Just received a bill for unsolicited and not received book for $36.92 ( Must be favorite amount). I found a web site with phone listed. Will call in morning.
Bottom Line Books
3600 Army Post Rd
Des Moines, IA 50321

Phone: [protected]

My parents received books also. I found online a telephone number of [protected] and called them. I told the woman who answered we did not order or want their books, she told me to send them back and I told her I was not paying the postage if she wanted them she was to send a prepaid label and I would return them to the post office which she agreed to do.
Hope this helps the next poor soul they try to con.

I have just received a book that I did not order from Bottom Line Books. They have sent me a bill for 49.94 with this book. Since I have seen where they continue to bill even if you send the book back what should be my next step?

I order ONE set of books, you sent me TWO. What would like me to do with the other set.

James Michael Walsh
North1997 Cassidy Road
Lyndon Station Wisconsin [53944]

Email michaeljamesfree@yahoo.com

Phone # [protected] ACC#37-o38-[protected]

Waiting to hear from you what to do with the other set of books.

My retired father sent me a copy recently of a collection notice from North Shore Agency, Inc. on behalf of Bottom Line Books. He told me that he merely requested the advertised free health booklet, not subsequent booklets sent him. They are seeking $47.94 from him.
I'm replying to them on his behalf, disputing the claim.

no phone #'s provided; keep sending books and invoices

Have requested no more books and they keep sending their garbage

i ordered two books that i think id like and got 2 more in the mail i know i didn't order, this is frustrating. i am going to send back to them and write on the mail didn't order this want no more. i will call better business bureau if they keep harrassing me

Bottom Line Books: I recieved two packages in the mail yesterday and I opened the billing notice, One of the books, I already have. The other two books I did not order. I tried to send them back and the Postoffice told me that I had to pay for the shipping on the books. I am unable to make contact with you to get an authorization to ship back the books and you pay for it. I will keep the books here and when you decide to pay the return shiping, I will not pay for them.

I never recieved my Installments bills. I just recieved a bill saying I need to pay the full installment. Is there any way I can still pay the three installments. It would help me pay this bill much easier. Thank You!

Joe Briggs
bjoev53@yahoo.com

To whom it may concern,

I did not order book and or never received book. but Bottom Line Books keep sending me a Bill. I will not pay for something I never ordered or received

Thank you,
Nancy Fraser
Raymond, NH.

These Bottom Line [censor] are trying to force me to pay for a book that I don't remember ordering but paid for anyway (3 months ago) by threats of ruining my credit. Thanks to those who posted the contact info. I will be calling on Monday. I hope whoever answers my call ate their Wheaties and slept well Sunday night because I'm ready to RUMBLE!

I was told, they were FREE.
Now, I'm told, "I OWE THEM"

File a complaint with your state attorney generals office, the company is just trying to generate sales. You can file a complaint on line. Just do a Google search for your state and make a complaint. Bottom line will have no choice but to listen, when they here from them. That one reason we pay taxes, might as well get some use out of all that money we send them.

We returned the book unopened. Then, we received a bill. I called the number [protected] pushed 1 for customer service and gave my address to the lady. She confirmed that the returned book was received and that my bill was zero. She said I could ignore the bill. I hope this is the case, and their operation is reformed from the way it was in the past.

Welcome to the club. The best avenue to take to stop them is to write or call the attorney general in the state of Iowa and wherever the bills come from. You will get result fast. That is how I reslove problems with companies that think we are all stupid. Gil