Bovada
Reviews and Complaints

I've been playing with Bovada for about 10 years, since it was Bodog. Yesterday I had a pending withdrawal disappear. The money was simply gone from my account. The Financial services folks told me that it was all, $1700, played in poker sometime after I'd requested the withdrawal. I do not play poker.

Either they are lying or they allowed someone to access my account information. Big security breach; it cost me a $1400 payout, which I was counting on. I will never, never, never trust this website again.

Players beware.

My experience at Bovada poker is one of unrealistic ups and downs. My First deposit of $25 I ran up in a day to $575..Im thinking wow this site isn't rigged its great. I Request a Pay Withdrawal of $300 via check which my friends didn't believe me so I posted a video on youtube "Bovada is legit and pays out" Immediately after the request I went on an unbelievable run of bad luck. I played no different from when I was winning. But the thing that mad me question was the amount of times I had KK and someone else had AA it was just plain unrealistic. Bovada would give me a very good starting hand AA, KK, QQ then the flop would come and nothing connecting at all I raise and the person calls with nothing at all and hits Runner Runner straight or flush. I have played poker for 10 years legally and a few years before that in home games and such. I stopped playing cash games because I would lose to much with good hands like AA Vs KK and the flop would lay a K. So I switch to tourneys. I played tourneys and ALWAYS seem to double/triple up in the first 3 hours. After the 2nd break I usually sit around 25, 000/40, 000 chips and around 10-30 place out of however many people are left. I play only quality hand and will always either get sucked out with an allin where I have AK and someone goes allin with AQ and hits. or whats been happening lately and by lately I mean my LAST 6 TOURNAMENTS. I have flopped either TOP 2 PAIR AND LOSE TO A SET! OR I FOP A SET AND LOSE TO A BIGGER SET. now I repeat that, My last 6 tournaments I played for over 2 hours was less than 50 people out of money and hit a very very solid hand. and THE CURIOUS THING IS EVERYTIME I LOSE ITS TO SOMEONE WHO HAS A BIGGER STACK THEN ME! WHICH KNOCKS ME OUT! TODAY Is June 15 2016 and I deposited 22$ and got in 2 $10 tourneys multitable one was a 3K gaurnteed and one was a 2K gaurnteed and on the 2K I limped in with 10 7 suited in the BB. the flop came 10 J 7... I bet half the pot ...got 1 called...turn 2...I checked the person bet 3/4 the pot I called. the turn was a 4, so the cards out were 10, J, 7, 4, 2..i had 10 7...after the river I checked again and got pushed allin...which I CALLED and LOST TO A SET OF JACKS. moving on to the next ttourney there were 68 people left and I was in FIRST PLACE WITH 68, 000 CHIPS . SECOND PLACE WAS AT MY TABLE WITH 50, 000 CHIPS...I GOT DEALT AJ suited and preceeded to raise 2.5BB on the button I got raise by the pplayer in 2nd place. which I immediately called with my AJ. the flop came A J 6 the turn 5 and the river Q. so the board red A, J, 6, 5, Q and I had AJ...long story short we both went allin AND ONCE AGAIN I LOST TO A SET OF SIXES...IM JUST DONE AND I STRONGLY SUGGEST ANYONE WHO READS THIS NOT TO PLAY AT BOVADA...AND IF YOU DO PLAY ONCE YOU WIN ...PLEASEEEEE FOR THE LOVE OF GOD TAKE YOUR MONEY AND DONT DEPOSIT AGAIN BECAUSE YOU WILL LOSE WITH AA TO 4 7 AND your KK will get beat by AA everytime...

Bovada is a criminal enterprise. They have declined paying me $11k that I won claiming misuse of the bonus. Upon explanation of what they thought of as misuse, I found out that they had set up their system to encourage this and use it as a loophole not to pay people large payouts. Doing very little search I found other people had had this same problem with them. That means they know about it and do nothing to stop it - they use it to their advantage.

I was with Bodog and Bovada for over ten years. Ten. Years. They are changing folks - you see it with the software fiasco and the delayed payments. They are a joke and a criminal organization. They stole this money and the money I bet to get it - stole it.

Luckily, I am going to have my attorney do everything and anything - money is no object - to file a report with the gaming commission and present our case. We may very well lose as I am not sure of their integrity, do not know much about the gaming commission, but I do know that it will not be free to defend themselves and that makes me very, very happy.

They treated me so disgustingly bad after ten years of being a loyal client and a near daily player, there is literally no limit to the amount of time, money and effort I will put forward to righting that wrong.

These guys know that states are starting to legalize gaming and that the real poker rooms are taking over in the US. They are tightening their belt and all of you will suffer for it. Believe me or don't, I would not feel right not letting people know.

Good luck. Play Bovada at your own risk. You will think it is all me until it happens to you. Ten years people. Ten years. Never cheated, stole or scammed a single person in my life -- Bovada can not say the same.

I requested my withdrawal on 04/10/16 approved on 04/12/16 via their Visa Fast e Funds. On their website it specifically stated that the withdrawals timeframe is approximately 5 - 10 business days. I started inquiring them since day 6 thru their online customer contact page 1-2 times daily. These are their replies" This is just an estimate timeframe., "They may take longer than that., " "If it's more than 10 business days let us know we'll sort things out., " They should not even state that their timeframe for withdrawals are 5-10 business days, if they execute their promises. To players it's a deception on their part!

On March 13th, 2016 I requested a withdrawal of my account in the amount of $2, 500. The withdrawal was accepted and I was informed I would receive my money in 5-10 business days. Since I played so much on the blackjack tables in the previous weeks to win the $2, 500 I was granted a weekend bonus from Bovada of roughly $100. So, I use that money and place a 4-team parlay and hit for about $600. I work that amount up to $1000 and requested a second payment on March 19th, 2016. Once again I was approved(but I had to pay a $50 fee because it was my second withdrawal in the same month so the amount I was set to receive was only $950) and informed the funds would be in my account in 5-10 business days. Only 4 business days later I get the $950 in my bank account. I am happy yet worried at the same time because my $2, 500 request was now at 9 business days and I had not received it yet. However, I keep my hopes up and go about everything. The weekend of Easter, I get married and I go on a honeymoon out of the country so I do not have any internet connection with my cell phone so I go without checking my bank account until the 4th of April. I get back in my home country and instantly check my bank account just knowing the money would be there because this makes a total of 14 business days, due to two business days lost to the Easter holiday. Unfortunately, my money was still not in my account so then I really start worrying. I instantly call Bovada and I am informed that during the first couple weeks of March they experienced technical difficulties which delayed my funds and I was continuously told to just periodically check my bank account. To make a long story a little shorter, today April 14th, 2016 (a total of 22 business days) I still do not have my money. I understand that issues occur and things are delayed and the situation would not be so intrigued if I had not already received a smaller amount of funds that was requested later than the $2, 500. If there were so called technical issues, how did I receive funds that were requested later? The issues must have been fixed for me to get the $950 right? So why is it not fixed for me to receive $2, 500? I have called numerous amounts of times and continue getting the same information. They have even began informing me that they see on my account that I have called previously so they are probably keeping notes on what their customer service is telling me so that they don't get things mixed up and can continue to prolong the situation. I am very frustrated at this point and have no idea who to talk to about this with. I hope someone can assist me or at least push me in a direction that I can go because I am currently stuck and getting nowhere with Bovada.

Thank you.

I have recently been locked out of my bovada account . When I asked them why in an email they told me I need to call I don't like talking to people why can't they just tell me in an email . Well anyway I think this is a blessing in disguise I have collected a couple times but I don't understand why it takes so long . I mean it only takes seconds for the money to be taken from my checking account so the technology is definitely there . Normally I play blackjack . I usually play about five dollars a hand Being on my home wi-Fi The computer dealer goes pretty quick . But I noticed every time I upped my bet to 25 or $50 a hand the dealer slows down almost like it's thinking whether or not I should win it just seems shady save your money people is definitely something fishy about Boulevar is definitely something fishy about Bovada !

In Feb 2016 I decided to try Bovada Online Casino. I made several online deposits 25.00 at a time. They went right through. I made a total of 10. I won 235.00 on a Slot and asked for a cash out of 200.00 on Feb 17. I was told it was no problem but would take 7-10 business days to deposit into my account. Today is March 4th. I have been told 5 times that sometimes it takes longer than 10 working days. Today I was told that the money was deposited and I needed to send a copy of my Bank Statements to them from Feb 17 to prove I didn't receive the money. They could not provide me with a date in spite of the fact that I have an assigned transaction number. Obviously, I am not sending them my bank information. I am closing my account and as I have no recourse will post this as a warning. Lesson learned. Don't work with them. It is a fraud

Bovada recently informed me that I needed to upgrade my software to Windows 10 in order to play on their site. I do not feel like to putting out $110.00 for a new OS. Not only that, my old machine running XP would not support Windows 10, so I would have to but a new machine. I do not feel like buying a new machine right now. I deposited $25.00 to start. I have $36.00 and change in my account but I was told they are going to keep MY money because they cannot close my account if it is less than $50.00! Classic catch 22! I cannot login to play or close my account so they intend to just keep it. That was what customer service told me over the phone. Where I come from that is called "stealing".

I recently placed a sports wager which listed a 12/1 (+1200) bet on a certain soccer player scoring at any time during the specified game. The player scored a goal during the game, and I received a message from Bovada informing me that they would only pay out 1/3 of the winnings (the language used in the message was that they were 'honoring 1/3 of the winnings), due to a mistake on the posted odds. This was not brought to light until well after the game, and after the wager was won. How can an online gambling company be in business when they change the odds after wagers are won? How can a player trust this type of activity? I would advise steering clear of this company?

I recently won a bet on a NFL game. I requested a pay-out only to be told that it would take up to a week to be "approved". After several threats it was finally approved. They then told me it would take up to a week to make the payment. That never happened. When i called they make up another excuse. Here is the bottom line: I intend to contact the FBI as I believe the company is engaging in wire fraud. I also intend to pursue a class action against the company.

Promotions are basically fake play money they will never let you profit off promotions, not even parlay or deposit bonuses. I joined a 9 table poker tournament and it was full of bots. it lasted over 5 hours and the prize pool was only $10. The sports book payout odds are extremely unfair. really -120 to -130 for each side. and only some games are available for betting. You need a 7 game parlay for the bonus, but they only have 6 bets available. stay away

I've play a variety of poker site. As of recent Bovada and Carbon. My conclusion is that every honest poker player should BOYCOTT all online poker sites. None of them have integrity and all of them are cheating players out of money. Whether it be via player(s) or system "BOTS", Collusion, or Intentional internal system corruption. I don't have the energy to explain every hand and pattern of play I've experienced but bottom line is it's corrupt. Please spread the word and do not do not do not, give any of these sites your money. Let the fraud that I've experienced be your benefit. I've lost the money, don't you do the same. As attractive as the sites are due to easy access and game costs, please resist at all costs. Play live in your cities and towns you live in if you wanna play. At one time the sites may have held up to poker integrity and scrutiny but as of todays markets they are all corrupt! Don't be a fool like me, put your money elsewhere. Boycott all online poker. Just for the record I love and enjoy the game and what's right is right and what's fair is fair and ALL ONLINE POKER SITES have neither of those values or standards. SPREAD THE WORD PLEASE. I wanna shut them down to either take em outta business or force them to change their behavior. Only way to do that is to hurt them where it counts their company bankroll. Let's hit them where it hurts the most! Thanks for reading. John

This company has failed to uphold my winnings in the matter that I clearly won under rules and regulations I've been emailed 2 different findings as to why my wagers were considered a loss clearly this company is into scamming and ripping people off i would like for you to review the findings and proceed in the manner appropriate for the findings