Bovada
Reviews and Complaints

playing .10/.25 zone poker

raise .75 with a(s)k (c)

bb 3 bets 2.75 I call.

flop A (c) 10 (c) 3

villain bets $2

I raise to $13.94

villain goes all in for $9 more

I call.

He shows QJ and guess what the [censored]ing turn was.

K.

No matter what I have, I'm never folding for $9 more so why would the villian ever ship with just a gutshot?

And of course they win.

This same scenario of the unnamed villain making a ridiculous all in that you must call everytime, only to somehow find the 3 outer for the 180 bb pot happens quite regularly.

They will let you run your account up 10, 15, 20x your deposit but inevitably the [censored] will continuously happen until your money is all gone.

I requested a payout via wire transfer([protected] is the wire #) for $2200.00 on march 13th, it was granted and supposedly paid on march 15th. it is now April 24th and I still do not have my funds i sent in a bank statement(to prove I wasn't lying, the audacity of this is staggering) over 5 days ago and still no response or result. I call repeatedly and all i get told is they have high volume and are "working on it" no one will provide any details or an actual time table as to when i can expect resolution. Bovada is borderline criminal and if nothing else horribly run.

I was trying to withdraw $3000 and the next thing you know my account was "disabled" I provided the necessary documents asked for, and everyday been told it's in the "que" I keep getting the run around, and after reading many reviews, seems they do this quite frequently to players. I am beyond frustrated and just want a resolution. They are basically holding $7600 from my account hostage, was told 24-48hrs, yet well beyond that timeframe..

My name is Amanda Barnes. My email is: [protected]@hotmail.com. I have an account with bovada. I have not had an issue playing poker and betting on games while losing but as soon as I win, next morning my account is disabled the very next morning. Bovada asked for the 2 cards on file for deposits and a government issued ID. I sent all of that in (front and back) last Monday the 29th of March. Since then I have continued to reach out to bovada with 7 emails but not one single response in well over a week. I've done nothing wrong at all to get this treatment. I've been very patient and nice but that hasn't gotten me anywhere. I want and need my money that I won fair and square by betting on games. I feel that I'm getting mistreated because of being a woman playing a (poker/sportsbetting) mans game. I've proven that I'm me, my cards are mine, I've only had one account ever with Bovada so I would like to have my account back up and running with my $15, 581.33 that I won fair and square! Please help, I'm a single mother and that money could really help me out.

Thanks,
Amanda Barnes

This site is a scam period. The fact that they push Bitcoin so hard raises red flags because when it comes to payouts, they just make up an excuse like reversed charges or multiple accounts and forfeit your winnings without any possible way of you getting your money back. If you use this site you will never see your money again. I highly recommend looking elsewhere, DO NOT USE BOVADA!

I was told by a Bovada supervisor that I was eligible for a bonus if I deposited a certain amount of money with them. Because of this promise, I deposited the certain amount of money and received the bonus. However, the next day when I logged in to my account the bonus was gone. I contacted Bovada and they told me that I was never eligible for a bonus and there is nothing they can do. The only reason I deposited money with Bovada was because they promised me a bonus. I guess they straight up lied to me just so I would make a deposit and use them over their competitors?

Made a bet for top 5 (first day) for the Players Championship. My player tied for fifth and the bet was shown as "lost". On the betting ticket it states "all ties are paid in full".

I appealed and was sent this email...was not able to contact a live person.

Thanks for contacting Bovada Customer Service.
We took our time to review your account and we found that then REF# [protected] was correctly settled because a golfer's World Ranking is obtained by dividing their points total by the number of events they have played, which gives their average.

Players are then ranked according to their average, highest first. In this case the bet is for the first 5 of round 1. The first 5 positions at the top of the list. But this golfer finished in position 30 even though he is a rank 5.

We're available to help 24/7 if you need anything else.

I have made other bets with them and have been satisfied up until now.

Thanks.

Bovada.lv has taken hundreds and hundreds of dollars from my account and engaged in horrofic fraudulent activity. They've kicked me from their site, their customer service was threatening and advised I close my account. They stole almost one thousand dollars straight out of my account.

With these online sites like bovada they like to make it really easy to put your money on the site but make it a pain in the [censored] to take your winning off. Bovada had scammed me through blockchain.com they had me send my money to blockchain account an they were guiding me through on the steps an the bovada agent transferred my 4000 dollar winnings on to a online wallet that doesn't even exist an I see why they use blockchain method because those people are nearly impossible to get a hold of so they basically are getting away without paying me 4000 it's like the agent knows about a cash app wallet that bovada had a secret about where they steal people's winning with this method

i bought in with 300 dollars. made my way up to 475 and then i try to make a bet again and magically get kicked out of my seat. said it was a malfunction or some [censored]. So i come back somebody took my seat and then he leaves so i get back on play one hand lose and play another and the same malfunction happens this time in the middle of a hand so by the time i get back the time is running down for me to stay or hit so it hits when i would have stayed. dealer busts. then you just kept costing me money after money. What i think is that i was hitting so much that you intentionally kicked me off the site and made me get out of the groove i was in because that is how blackjack is played. So you can refund me my money because i got pissed and bought back in twice or you can go be the cheating scum you are and keep it and i will never play on your [censored]in site again which is probably best anyways since you have to cheat players even though your making billions of dollars.

My check was sent to the wrong address by error and FedEx didn't require a signature like they were supposed to. So now Bovada is saying that in order to STOP PAYMENT on the check, they'd have to charge me $40 and there's absolutely no guarantee that I would get the rest of my winnings. This was just for a measly $100. If they'd scam me out of such a small sum, imagine what they're going to do if you win thousands. This is not a reputable betting site.

I placed some future bets months ago and I was checking on my bets and was locked out. I filed a complaint and was told that I owed them $500 because I made that many bets with no money . I have underdogs in the playoffs at the least r supposed to pay me $3000 and they do this. My account was getting investigated because of unapproved activity and all of a sudden they dispursed money in my account for my up to date bets, but all my bets 4 month's before this all of a sudden didnt have enough money.

I placed a wager on the Lakers Rockets game January 10 it was halftime the board on bravado screen read 10 minutes into the fourth quarter. This is how you do business . Fake times in games to get betters to bet on fake lines? Also my bank notified me someone in their office tried to buy a bunch of plane tickets at a travel agency. Still wondering why I never heard anything about this from bovada.

I would like to make a complaint against an employee by the name hilda g I strongly believe shes a bot dhe did not provide proof the law clearly states if your a bot you have to say your not a human and I have proof please get back to me because if not i'm going to make this mainstream! She had me waiting over two hours and deleted my profile, I can't send video of bot but I have video proof. I did provide the laws of america that clearly state how she and bovada broke many laws and she forcefully kept demanding my info for no apparent reason. They kept freezing the page and controlling everything I was trying to do in the past they would do that during a gambling bet and also I have history of them committing fraud towards my bank account im also gonna provide proof they hacked into my phone they are a blackmarket hacking company that needs to be stopped! They never let you speak to anyone and do not have a location of operation highly illegal they break multiple laws and should not be ignored, they break our constitution and exploit us and aren't even us citizens the congress or some type of authority needs to take action.

On 1/3/2020 I placed wager #[protected] with Bovada. For some reason my straight bet was made into a Parlay, that I never choose! I Immediately contacted a live chat agent and told them of the system error, and that I wanted the wager canceled asap. I was told the wager would have to be completed first. This was unacceptable, I wanted the parlay canceled Regardless of if I won or lost, because I didn't make it in the first place! I expected better of Bovada and was let down. Watch out with Bovada, obviously their online system has glitches, and they care nothing about the customer or system errors!

I deposited $200 to bet on election when I realized I misunderstood the odds and was only going to win $90 I decided I didn't want to bet. I submitting a withdrawal and it was declined I contacted them to only way possible by chat and they refused to allow me to withdraw. They said I had to wager the funds before withdraw, I pleaded to no avail. I played one of their casino games and then submitted another withdrawal and it was decking again. I contacted them on chat again and they said my charge couldn't be reversed because I already played with some of the money. Mind you I was down from $200 to $150 and then I won and ended up at $210 when I tried to withdraw the second time.
I then as told I had to play with $152 of my $210 in order to withdraw and of course I played one of their rigged games and lost it all. They stole my money

Bovada refuses to settle a wager correctly for a game that was abandoned mid-way. Rule #2 on their soccer betting rules clearly states that abandoned matches will be settled as 'No Action'. They either are playing dumb or are too stupid to understand that the game was cancelled mid-way, in minute 54 even when provided with evidence. Most relevant parts of the conversation reproduced below.

Bovada: In regards to the Wager Reference 20101209138860, it will remain settled as a loss. The game was awarded which means that the local federation revised the game after it had ended and found a disciplinary fault. In essence, they canceled that game as a penalty to the team that had a disciplinary action and awarded the game 0-3 to the other team. However, for betting purposes, this does not count because it happened after the game was played and was resulted, therefore, the game finished 1-1.

Me: This is almost correct, but still wrong. The game was indeed awarded, but NOT after it ended. I appreciate this is a difficult one, but the game did NOT finish - it was interrupted/abandoned in the 54rd minute. Therefore, according to Rule #2, this should absolutely be marked as No Action. Flashscore and other sources have made a mistake by not marking this game as interrupted. Again, the full 90 minutes were NOT played. I will share some video sources: https://youtu.be/7qZRffY832g?t=366 https://twitter.com/Emishor/status/1322971653551304704 You can see the referee whistle the end of the game after the floodlights go off in minute 54. If you translate the youtube video description into English it says: "The match between Poli Iaşi and Viitorul was suspended in the 55th minute, after the night fell completely." What you are saying would be correct if the game ended (full 90 minutes). But the game was in fact interrupted, as I've been saying since the beginning.

Bovada: It appears you've already contacted us with this inquiry and we were able to provide assistance.

I saw Mike Pence and Kamala Harris in a list with Trump and Biden. The wager was who will win the presidential elections. I thought that it was asking who will win Trump vs Biden for presidency or Pence vs Harris for Vice Presidency. I asked a chat customer service member several times and he would not answer. BV has not refunded me. They agreed to

Do not listen to these people blaming bad poker on losing with this site. I work in statistics! The bad beats and showdown wins after running several algorithms and using statistical mathematics is about as close to impossible as you can get. This site is so bad and fraudulent. I am the only one to blame for loading money on this site and taking the worst beats in my 12 year history of being a successful poker player.
I kept loading the money on after some of the crazy anomalies that were happening. I started putting in the statistics with mathematics into my computer and coming up with the odds of suck outs, all ins (no matter the cards) bad beats (which was the one that was way off) and several other data processing equations.
People you do not suck. (or you might) this site is absolutely rigged. There is no way to lose on a level that bad. The graphs showed that the percentage of some of the hands hitting once were on a level of you getting struck by lighting. Which is absolutely possible. I watched it happen dozens of times tho on suck outs that even the greatest poker wizards would frown at.
This site is 100% not a real poker site. It has to be a system with multiple cheat avenues. Some of the hero calls were epic.
In reference to the people talking about high roller seats?! What high roller full table are you referring to. How bout lets talk about any table whatsoever full. It is no coincidence that the tournaments are shallow and the tables are half full.
Money is gone and the site got me. So in the end. You win bovada! I hope you do something wise with my money when you split it up between the plethora of hands in your pot. This isn't one way to cheat. Its several. Don't do it.

I won a jackpot at the end of may 2020, I received the check via dhl about 3 weeks later. Deposited the check june 17, bank said it could take 4-8 weeks. It's now over 8 weeks. I've contacted my bank and they say bovada has not sent the funds, bovada customer service which is challenging to get a hold of keeps saying "wait a little longer." where is my money?!?!?