I had two bets that were settled where when I clicked enter bet it changed my bet after I hit enter, I took Adalina versus Cagliari in Italy and I took over 2 1/2 goals when I entered it in the system changed it to 3 1/2, four with my original bet I would’ve won both of these parlays. There was also a bet that was placed right before that and it was right. It took Cagliari over 2 1/2 so why you did this I don’t know but this is just not fair that’s about $140 that I lost because of the system error. I’ve had nothing but technical issues but this is just this doesn’t make sense to change a bit after it was entered why would I put one thing take this bet in one parlay and then right after it takes something else it just makes no sense. I’ll link the screenshots. Also it was 3.5, four, so why did I lose when the final score was two to one even with the mistake? A huge mistake and it really really just completely changes the way that I look at everything the technical issues used to just kick me on and off the site now it’s changing bets for me. Could someone please give me a call back at [protected]..
Someone is also stopping me from getting any bonuses..
I’ve been asking for a supervisor or someone to. all me.. this is just so unfair . I literally won the bets that i hit enter to put in. Now the site is not even working for me at all on google chrome .. so something is obv wrong. I hafta use Safari just to sign in. I reached out to someone in the chat to tell them what happened before the games were even over in an attempt to document but it froze and I had to restart my phone. I’m gonna link all three bets I placed literally one after the other. The first parlay the bet went through just like I clicked on, but for whatever reason the 2nd and 3rd time the system changed my bet after I hit enter. Im a loyal player and put a lot of money on this site. First i was disrespected by a live agent on the chat and haven’t gotten any bonuses basically since. I have friends that play and they even say that’s unheard of. This is far worse than not getting a bonus tho.. whatever glitch there is in the site literally changed my bet after i hit enter.. it cost me close to $200 and it’s so unfair. I deserve this to be investigated.. why would I put it in for over 2.5 goals for the first parlay just to change it to over 3.5,4 for the 2nd and 3rd. I want a call to address all these issues and at the very least I deserve a $50 or $100 free bet.. why am i gonna keep putting in my hard earned money if i know you guys aren’t willing to fix the mistakes made by your system.. ?!?
I will also go all over social media and reddit and warn others not to play because of this.
Please have someone call me asap tomorrow I am in absolute shock.. i just did a quick google search and there is stuff literally everywhere saying the same exact thing.. that Bovada is known for this !
I’d like a phone call immediately .. this is borderline criminal if nothing is done to look into or address this.. look what my quick google search just uncovered..
$200 was just literally stolen from me and I’m sure this isn’t the first time this has happened as i thought it happened a few others before..
One of your live agents Laura just lied right to my face and said she’s never heard of anyone having this issue.. I’m appalled .. she treated me like i was crazy and making it up .. these live agents are the absolute worst.
Claimed loss: $250
Desired outcome: money back
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