I recently bought a TV stand at Bradlows, collected the TV stand from their warehouse, only to find that the stand is broken when I got home. I lodged a complaint and got the reference number. I followed up several times and until now i was told that my case is finalized and they will not replace the stand. I never thought big furnitiure stores like Bradlows could give me problems but as they always say never trust anyone. Bad bad bad service from Bradlows, it was good to take my cash but never keep their promises. I will never buy anything ever from Bradlows.