British Petroleum’s earns a 2.8-star rating from 122 reviews, showing that the majority of energy consumers are somewhat satisfied with services and products.
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gas prices
The bp gas station on university drive in auburn hills, mi really has some nerve! on their sign at the road that displays their gas prices, they have it set to the normal average, which currently is at $3.59. just below the price in small letters it says "with car wash" are you kidding me! you act like you are giving drivers a good deal if they get the car wash, instead they have to pay for a car wash and then they will get gas prices at the regular price! this place needs to be stopped, I can understand if gas was cheap but we are scraping together pennies just to drive to work daily and there are people out there like that! unbelievable! I hope this station goes out of business!
I tried to find a spot on bp's website to send any comments/complaints to but there was none to be found...
My advise: go another 2 minutes down the road to speedway and get gas for the same price without having to pay for the f*@king car wash! I will never go to another bp again because of this place!
no bp on envelope!
I cannot believe that BP would not want their name on the outside envelope of their bill. I have almost tossed this bill a couple of times as all it says is: Cardmember Services. I think that BP and I will call it quits. This is poor.
Since april 2018 i am buying packs of cigs with expired coupons in them. 50 cents off 1 pack epires 3/31/2018. I gave purchased from 3 locations and all are expired. This really bums me out. Someone needs to fux this.
I was early sending in my $20 pymt to BP (cardmember services). I used a regular envelope, sent in my payment w/o the billing statement and today I called to see if my payment was posted. No. I got hit with a $29 late fee and I checked on my money order and found it had not been cashed. I always pay early. The statement came in 2 days later and I see the back of the statement says to send it in only their envelope and the statement must be enclosed. Boy. I am so miffed at them and myself. The payment wasn't due until May 11. I sent out the payment on April 22nd. I am wondering what the heck happened?
I was 1 day late with payment...the collections rep told me he would waive the $15 late charge if I did electronic check. I did but he never waived charges. I stopped using BP after 30 years.
They are willing to loose a customer over $15
I have never seen a company as dumb as this one! that includes your customer service rep. they are all stuip!
How many companies do you know of that returns a payment because the check is written from a credit card account?
My son uses this account, lost his job and feel behind, since the account belongs to me my husband wrote the check from one of his accounts asnd you morans sent the payment back to me. WELL! YOU KNOW WHAT YOU CAN DO WITH YOUR BUSINESS?
I'LL NEVER DO USE BP GAS AGAIN!
We had a fleet card that we paid off in full and the funds were in our account but we on hold. Once cleared I called and stated there was an error of a check hold we received and to reprocess the check. They shut down our cards with trucks on the road and lied that I told them to cancel cards. What they told me was that the cards would not be activated until 10 days after check cleared. The only thing I told them was that I felt 10 days was excessive and they would not budge. It sounds like they want people not to pay on time and pay off the amount so they make money on interest.
always pay on time and full amount.
One time late. Called asked to waive late fee-would not do.
cancelled card.
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British Petroleum emailscontactus@bp.com100%Confidence score: 100%Supportlis.bp.ap.uk.query@bp.com99%Confidence score: 99%
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British Petroleum address1 St James's Square, London, England, Greater London, SW1Y4PD, United Kingdom
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British Petroleum social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all British Petroleum contacts
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