Roadrunner Market
Reviews and Complaints

Went into roadrunner market to make my daily purchases the cashier snatched my debit card out of the card reader it said oh no no no I hope that didn't go through that's not your transaction after she clearly rang in my items and I'm like what are you talking about she goes that wasn't your purchase it was someone else's purchase so I don't know if possibly they're running a scam on your register or on me as a customer I'll be waiting to check my bank account tomorrow. She's doing proceeded to yell at me telling me I was frustrated and to get out of her store denied me my receipt until I demanded my receipt after all she stated that I hope that that purchase didn't go through because it wasn't yours there was no one in line in front of me after a brief altercation trying to get my receipt from this woman I left the store I'm 55 years old and never in my life have seen such a display of behavior from a cashier or an employee of any store.

I have been in that store several times and one of the clerks is very rude to other customers her name is Hannah she gets attitude with you demands your Id right away even if your hands are full and if you tell her to hold on minute she get even more mad. She has no customer friendly skills at all she is to busy on her phone with a earbud in.

The other worker asked if she would ring me up and Denise said no, three times. I barely know this person. I will endeavor in the future to avoid ever spending my hard-earned money there.
I am a nurse and very well-known in my area. I plan to tell everyone how rude the manager was and will suggest one of the other numerous convience stores in the area.

Female employee stood at door blocking the entrance. Did not want to allow access while on smoke brake. Employee looked liked a customer, didn't wear employees usual "uniform" smoking right at the door. Employee complained at register because customers where waiting for her to get off her phone to ring them up at the register. She had friends at door entrance, we did not feel safe entering the building while friends soliciting at entrance. June 25th around 11:15pm

I went to buy an adult beverage forgetting my i.d. in the car, due to the fact I went back to my car the attendant would not sale to me and also she did call the police on me. And would not give me her name or corporate number. This is the roadrunner on buffalo trail in Morristown tn. On May 18th at 5 o clock. I've never met a more rude and delusional person in my life. I shop there everyday and they will never get me money again.

I come to the roadrunner market here on Broadway in Johnson City Tennessee to reload $250 on my prepaid credit card the lady in here working third shift told me that I could do it after 6:00 a.m. and this was at 4:45 a.m. so I sat out here for an hour and 15 minutes then went back in to get the service and then she got hateful and started cussing me calling me a liar saying I didn't say that and I'm on crutches with a broke heel and then guess what happens when I go outside to get back in my car it's been raining my crutch slipped and I fell again if you don't get back ahold of me [protected] I will be suing I want to talk to you about this employee you got working here that thinks she's God she be little me embarrassed me having me so mad I wasn't paying attention while I was doing and I was coming outside my crutch slipped I fell again hurt my ankle again and I'm wanting something done about this ASAP or you will be hearing from attorneys

Came by around 6 ish this evening. Doors were locked...or blocked. Sign on the door stating employee was in the bathroom...and please don't knock on the door. I'm not irritated at the employee...obviously he/she had to "take care of business." However, it's extremely unprofessional and gives the company A bad customer service reputation. Perhaps you could invest in additional employees so the CUSTOMER won't have to stop at the competitor down the road.

My husband and roommate went into the hot springs location on albert pike and was refused service because they are both transgender. The cashier, holly, said "I don't believe in that transgender [censored], so get the [censored] out of my store".
Discrimination is against the law. And we called and spoke to the district manager and he said "i'll have a meeting with them."
Very disappointed in this store and the way the manager is handling this. We're not taking this lightly. You don't have to agree and accept people's decisions but you cant discriminate against someone because "you don't believe in it".

I'm 43 years old and have grey hair. I don't see the policy of roadrunner markets having to check my id every time I come in. I know all the employees at my store and they still ask for my id, they said it's a law, I researched and there is no such law in Tennessee. So I will be boycotting along with my family until something is done about this silly matter. My grandmother has to show her id at the roadrunner and she is 83. I think it's ridiculous!

I am a black 44yr old women thats having problems gettin my tn id its complicated. On tuesday april 23, 2019 around 5:10pm and 5:30 pm. Anyway I went in the store with my white male friend to buy alcohol drinks. My male friend put the drinks on the counter and was pullin out his id and then pay for the idems. The cashier looked at me and asked me for my id I said I wasnt the one buyin the idems. She then said its was the tn state law to id anyone buying alcohol. I then said im not buyin it and she then said I had to leave the store so she could sell the alcohol to my male white friend. My thing is if me and my friend was together and she felt she had to card me and I didnt have an id why would u tell me to leave the store and sell it to the other person I was with. I got upset and was walking out the store leaving my friend to buy the idems and I called her a [censored] and she band me just for that reason. I was discriminated against and hermilated at this store and I will be seeking. Court persuading. Its was wrong all the way around. I had the store number but cant find it and I dont want to say the wrong store by its id store number. It was the one on lynn garden close to pals. And these was true events.