British Petroleum
Reviews and Complaints

this is pointless. just go to 7-11

Me asking what you did for a living was a rhetorical question. And gosh I wonder what a timed lunch break is. At my job we don't get breaks. We get to eat and do everything else while we wait on our customers and no that is not your problem but at least be thankful for what you have. Yes, customer satisfaction is one of the main priorities in retail but it would help a lot if some of the customers weren't so stupid sometimes. And I do want to point out that I work at a busy store and I don't know if the one you went to was busy or not but a lot of my customers are regulars and I know them. Then you have those people that think the cashiers know them but they really don't. If you aren't "memorable" (good or bad) then they probably won't know who you are even if you came in the store everyday. It's impossible to remember every single customer that walks through the doors of a store in a day. Sorry but it is not going to happen.

I didn't really appreciate you telling me that it is my responsibility and my job to make sure that the customer didn't leave anything. I am currently a cashier and not a babysitter. If you are old enough to go into a store and buy something yourself, then you should be able to remember what the hell you went in there for and remember to take the ### with you when you leave. If you don't then too bad.

It's your fault that you left without pumping your gas. Your fault and no one else's. I'm happy for you that the owner reimbursed your gas and you should be extremely thankful to him because that is a rarity. If you weren't in such a hurry you wouldn't of threw away $20 like you did. I mean how do you literally walk into a store and hand someone money and then tell them what you want and then go outside and drive off. That is your problem that you were such in a rush. No gas station is going to hire a "gas pump babysitter" to basically watch and see if everyone gets their gas. At my store we are way to busy for that. If we catch someone driving off without there gas then we will pull their money for them until they realize and come back, but more often than not we don't catch it and that's not because we aren't good at are jobs. It is because we get too busy to watch every little thing. If someone does happen to drive off without their gas and someone else pumps it and they don't tell us then we will give the "[censored] who was in a hurry" our bosses phone number to call to make them happy but all the owners will say is there is nothing they can do about it. Your fault.

Do you work at a gas station/convenience store? I don't think you do, so I guess you really don't know what the responsibilities are, right? Hmm, interesting revelation there. I would love to know what you do for a living so that I can personally tell you how to do your job since you know how to do everyone else's. Apparently it's a lot of fun and I would love to give it a go.

i work at a bp gas station and i can honestly say that this happens more often than you think. what could of happened was that you prepaid for your gas and the man pulled up after you and tried to use his credit card outside and when he thought it was approved then he started pumping. so needless to say the man probably thought that he was pumping gas with his own credit card. the employees i can't say anything about. maybe they were new and didn't know what to do but it is not a cashiers responsibility to make sure you get what you came in for. we are busy too.

just because you are in a hurry doesn't make it our problem. sorry

I was also turned down, so I picked up more than 300 credit applications from the BP pumps. I plan to mail one of the self addressed self stamped applications every day with a printed slip inside to reconsider giving me a card.

I figure the cost to Chase for mail, a Chase employees time, and one less customer sending in a application will cost Chase big $$$ in the long run.

Lets see if they Reconsider?

Anyone going to join my effort?

If a few hundred of us grab the applications from the pumps and send them a note inside without filling in the application maybe they will change the policy!

Also got turned down by the good folks at Chase for the same reason. High FICA be damned! I called CHASE for an explanation of what "anticipated account related expenses likely to exceed revenue" meant and how that decision came to be made in my speicific case. While the nice lady on the other end of the phone would (could) not elaborate, we had a delightful dance around the real issue being the fact that I never carry balances and hence, pay no finance charges which disqualified me for getting a BP Chase VISA issued. It reveals how CHASE is handling recent and anticipated legislation effecting credit cards.

Yes, you are right. They are only interested in offering credit if you have a history of carrying a balance and paying interest. It costs them money to maintain accounts that never generate any profit. Well, that is the reasoning.

However the real reason is much more insipid. You can still get a credit card, but only the ones you can get are those that have an 'annual fee'.

I also was turned down by Chase for the same card and reason.

I called up the the CS rep and she told me the same reason and said it was final. I would not get the BP card either for that reason.

I believe one reason is because i pay off all my purchases in full and dont carry a balance, they will not make a dime from me.

James (ab1ee@hotmail.com)

I am sending this email to express my utter displeasure in the way my account was handled recently by your customer service department. I attempted to make a payment by phone using the automated system. I followed the instructions to the letter and spoke my tracking number and checking account number to not only make a payment (I think the bill was $72.26) but to pay over that amount but was told I could not. I eventually received a call from your customer service department that I had been charged a $39.00 returned check fee as well as a $29 late fee. I was totally puzzled and called my bank that reassured me I had plenty in my account to cover my BP bill. After being notified by BP, I attempted to make another payment (I was told by your customer service department I had given them the wrong routing number - NOT TRUE!). Again I attempted to make a payment and this time gave a customer service rep (a live voice) the same routing number and checking account number. On Jun 2, Chase Bank had the audacity to call my daughter about my account. She has nothing to do with my BP account. This time I was told I had given them the wrong account number - again NOT TRUE! I called my bank and talked to a supervisor that informed me no one from BP in the last two weeks had made an attempt to have the money taken out of my account. Again, another $39 returned fee and $29 late fee was applied. I HAVE $8000 IN OVER DRAFT PROTECTION IN MY ACCOUNT! I have had this BP card for 35 years! You can check. My credit score, to date, is close to 800! You can check. I do not want a $72 bill to ruin my credit score. It is a sad day that this was handled and botched so badly. After having a good relationshipship with your company for almost 35 years, I have closed my account and this experience has left a bitter taste with me. My name is Vickie Lawrence. I live at 12205 Holm Oak Drive, Waldorf, MD 20601. My BP account was [protected]. I have sent the balance of $127.00 in priority mail and it should reach your company within the next 2-3 business days. This is not how you treat a good customer!

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BP customer service Complaints - cash handling
Review all BP customer service complaints
BP customer service
Posted: 2009-04-29 by turbojoys
cash handling
Complaint Rating:
Company information:
BP
Brooklyn, New York
United States

I went to a BP station to grab a drink today at around 1:30pm. the BP store is located on a island intercepted by Broadway and Union Ave in Brooklyn, NY 11206. its got a little self-serving store in it.

after I show the cashier the bottle i was gonna take, i handed over a $20 cash note. then just like i always would when i m waiting for my changes after payment, i didnot pay any attention to what the cashier was doing before she hand back the changes.

the changes was not right. i said that s not right, i gave you 20. then her reaction was like i was tricking her at the first place n tediously show me a random $10 from her counter top, like i didnot know how much i have in my wallet n gave her. immediately, i was being look at by her like an idiot or some crazy customer who walk in the store pretend given 20 but gave out 10, n ask for a refund on purpose.

i guess if i was willing to forfeit some time of mine, the truth would eventually submerge. but i didnot wanna keep on arguing over only $10 due to its not only time consuming, but plus i dont know what i could do to prove that i was right. i mean the security camera is not that HD enough to see how much i really gave her, right? just by saying i absolutely gave you $20, and I m sure that was $20 I gave you or the like would not get me any favour over the arguement.

beside, let's donot forget there may be a chance that she was doing this trick on purpose. i mean it would be a nice bonus out of the everyday wages for tricking multiple customers like this, right!

I m angry at BP right now because if i was gonna keep on arguing n got my justice back, i must have to act like a unreasonable customer n yelling for their superior involvement. for a peaceful person like me, i just wanted the prove that either prove me wrong or otherwise. i mean BP can train their employees to have proper handlings of this kind of situation, instead of letting them showing their dump, long face to your cash paying customers, like puting the camera under the window that can clearly monitor every cash trasactions.so when the need arise, camera foottages are easily accessible. n most importantly, the staff on site are willingly n readily to show the footages despite of accusations.

so long my $10
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0 mins ago by Selma Goldberg 0 Votes
I will not buy gas from BP ever again. That said I am a resident of Crofton MD and needed to buy gas today. I went to TWO stations which I used to frequent and both had been bought out by BP. Just because you are ubiquitous doesn't mean I will buy from you. I drove a long distance before I found a gas station which was NOT BP. You people are crazy if you think this new strategy will bring you business. I would sooner stay home than buy from you!

I will not buy gas from BP ever again. That said I am a resident of Crofton MD and needed to buy gas today. I went to TWO stations which I used to frequent and both had been bought out by BP. Just because you are ubiquitous doesn't mean I will buy from you. I drove a long distance before I found a gas station which was NOT BP. You people are crazy if you think this new strategy will bring you business. I would sooner stay home than buy from you!

Please Comment

I'm waiting to hear from you.

Send reply

Nothing else.

I would like to hear from your company.

Very bad management

I should be reimbersed for this overpayment

This is FALSE ADVERTISEMENT

I bought gas at Boynton Amoco 3510 Boynton Beach Blvd Boynton Beach, Florida. The sign outside was posted 285.9, on the gas pump it was posted 290.9 on the gas pump. I went inside, the attendant said that 285.9 was for cash only. That was not posted on the gas pump. I already had put the gas in my car. That is False Advertisement. I put in 13.752 gallons. I would like to be reimbersed for the difference. Thank You. Mr Albert Berner 7298 Morocca Lake Drive Delray Beach, Florida 33446 Tel [protected]

Good morning,
I am contacting you, because I am very disappointed how a situation been handled by the cashier and manger of the BP gestation on 704 N Federal HWY, Hallandale FL 33009. I stopped yesterday around 4PM to buy fuel at pump nr 4, I swipe my card, selected Premium fuel, inserted the nozel in my fuel tank and let it run.I was standing next to my vehicle, and after couple a minutes later I realized that the fuel is pouring on me (my brand new sued boots, jeans, on the car, on the floor…) I suddenly took out the nozle from the tank and it stoped. I was soaked in gasoline, astonished I walked in the store and I told the cashier what happened, his answer without letting me to finish was:" that is not his fault"…..and start talking to the next customer totally ignoring me. I requested to talk to the manager, he was sitting a couple of feet away, and overheard the conversation. His fist world was “not my fault”, I asked if he new that pump #4 is faulty? he said, you not supposed to inset the nozle all the way (if is so? put a sign on it!).. and he just ignored me, looked away. My question is, a management of a gastation not supposed to close an unsafe pump? I was soaked in gasoline, on the floor was fuel around, that is hazardous! And next to the safety issue, I am a paying costumer, aren’t I sopposed to get help? I had to cancel my meeting and go home to change, try to clean my new sued $150 boots, it is ruined, together with my jeans, and I had to take my car to was the floor mats. I am very disappointed by the behavior of the management and how they handled the situation.

hello
i was at Bp gas station Saturday 2/5/11 7:40am morning to get gas. Eventually, the owner whom you gave bulilding and gas station to, did not clean parking lot. The parking lot was completely slippery. When i pulled in parking lot, my car slid straight into big pile of snow, also when i finally got to pump, got out of my car to pump the gas, i slipped ride on parking lot. No one took care pump area or parking lot. This gas station is completely mess. The owner didn't bother cleaning or putting snow on parking or pump area. When i went inside building to prepay for gas, employee gave me nasty altitude instead apologize. He said snow guy took care of parking already and It's my shoes fault, where i was wearing regular skechers. I get my gas at this location all the time for all of my four cars but, i'm never going to shop at this gas station
again because of bad ownership and nasty altitude. This location need major improvement

The bp gas driver who delievers the gasoline flipped out at a towermart when he seen me go to lite a ciggerette sitting in the truck. This guy called me names was screaming call the cops, was totally outline i could not believe it. He was trying to fight me and calling me a prositute etc. Yesterday i saw him screaming at this black girl who was panhandling at the same towermart and he was sreaming at her he was going to call the cops because she was asking customers for money. I f i would of known and thought it was bp i really would of torn into his ###. I mean who r they to say anything they should be boycotted.. Talk about some bad business practices but hey look what they are doing in the gulf what could i expect. ?Bridget a rmgott1902@yahoo.com

Scamming---Sign says one price, pump says another. A microscopic sign on the pump says you must use debit card to receive discount. Full price must be displayed on sign. I use BP Credit Card and I get charged 4 cents higher than sign price. Complaints are incredible, but nothing has been done to correct this. Please correct this or put these people out of business.

On 10/5/13 I desperately pulled into BP gas station at 11:30 and lined up behind the car the attendant was pulling the gas nozzle out of the car he was servicing. Once he retired the nozzle back on the station he turned and waved me away with his hand and stated "no more" I asked to please sell me has as told him I had no more gas and my gas light indicator came on and I was out of gas.. He then processed to clap his hands to together as in he is done w the conversation and stated "machine is turned off". At any other time/day I wouldn't have even asked twined, but I was a single woman with a child in her girl, in desperate need Of gas at the mercy of a BP serviceman and I was turned away
To continue my search to the next gas station that was 5 miles away. I frequent that station, well use to, and for any attendant to brush away a woman in distress is just the worse of customer service I have encountered. I would like to formalize this complaint against the only attendant at this station at 11:30 and am asking what is BP offering as a compensation to the rudeness and insensitivity presented by one of their representative?

i was filling my tank with gas when at 25 dollars n some change it stopped cause my tank was filled so i thought but the price kept going after i pulled the nozzel from the tank the price kept goinf until it finnally stopped at 39 dollares and change i told the attendent and he refused to do anything i told him i was going to report this and he said he dont care cause its not his station. please let me know about this matter or do i have to go to the papers ans tell them this also happened to a another custer and he gave them a refund this happened on 12/5/08 i was on my way home i live upstate please advise me what matter was taken. here is my email
roko042@aol.com if you need anymore info please let me know

thankyou

rocco alessandro

Im A regular customer i always put gas there because is close to where i just moved they always have 3 or more employess working and theres always a HUGE line i always have to end up going inside because there credit card machine never works outside for me so today i switch to a diffrent pump i did all the process of the c/c and it always says see cashier so there i have to walk over inside where theres a HUGE line and theres 3 employess and only one in the register i ask the young guy thats was just standing there without doing nothing that what is the purpose of them having the option to pay with my c/c outside if it never works?his answer to me was that he has no idea why i told but this is all the pumps cause i have try diffrent pumps and they all say see cashier and he answers back to me with a very cocky attitude well you must be putting the wrong zip code or you dont have any money in your account thats not very respectfull of you i said i do have money in my account and i am placing the correct zip code then he answer well i dont know you will have to pay inside then i said ok let me have 10 dollors of gas on number 2 he goes yeah when you do the line i said after i been out there in thats pump i have to do a line of ten people and he says OH WELL..I ASK FOR A MANAGER SHE COMES OUT AND SAYS YEAH WHAT HAPPEN I EXPLAIN TO HER MY SITUATION AND SHE SAYS YOU MUST HAVE DONE SOMETHING WRONG OUT THERE AND I TELL HER THE HAVE EXPRINCE WORKING AT THE RACETRAC GAS STATION AND I KNOW WHAT IM DOING OUT THERE IN THOSE PUMPS SHE GOES OH WELL THEN THERES NO SUCH THING FOR TO FIX THOSE C/C OUTSIDE THATS NO OUR RESPONSABILTY BUT VERRY RUDE I HER YOU KNOW YOU GUYS HAVE POOR CUSTOMER SERVICE AND SHE SAYS IN SPANISH OH IF WE HAVE POOR CUSTOMER SERVICE THEN WHY DONT YOU PUT GAS WHERE YOU WORK AT THAT NOT RITE OF YOU I SAID TO HER I ASKED HER FOR THE COPRATE PHONE NUMBER AND SHE LAUGHS ATME AND SAY THERES NO SUCH THING A COPRATE NUMBERAND I ASK FOR NAME AND SHE LAUGHS AGAIN AND SAY MY NAME IS MARTHA AND WHATS YOURS WITH A VERRY COCKY TONE..
I FEEL REALLY BAD FOR OTHER PEOPLE THAT WALK AND GET TREATED SO DIRESPECTFULL BY THESE EMPLOYESS
THEY HAVE NO CUSTOMER SATISFACTION WHATS SO EVER!:(

Hi,
I a, Nianzu chan and I wanted to complaint about one of your B.P. staff, today evening I went to your B.P. gas station at B.P. connect, Flat Bush on the corner of Ormiston road and Te-irrirangi drive (East tamaki, Auckland), I went their to fill up my gas bottle. I went inside and their was a guy standing on till i ask him that please send someone to fill my gas bottle, he was serving customers so he ask a girl named SIMU to fill up the bottle
but that girl was so rude to him and was looking angry, she was doing nothing was just standing near to Barista machine, she refused to fill my bottle and was yelling at that guy that she is not going out,
I was sitting their and was watching everything I could see that guy was alone at the counter, their was another girl in the kitchen but she didn't come out, and that guy was serving all the customer and she (Simu) was doing nothing she yelled at him and was saying she has filled up too many gas bottles now she doesn't want to go
Cause of that girl I had to wait for too long and she was so bad in nature instead of helping that guy she was talking rudely to him and made me waiting and I am sure if you ask that guy he will definitely tell you how rude was she, I was going for party but that girl made me late and my mood was off cause of her behavior
I just came from party and specially writing you this mail at this time so that you people can take action against that girl
cause of her i don't wish to go their again but I really appreciate that guy who was serving their and I appreciate his calm nature.

I was getting my gas pumped when I noticed that the driver in the car next to mine was smoking so I asked the gas attendant to ask the driver to stop smoking then he started yelling at me what do you want me to do I said tell them not to smoke. He then said that I should tell then I said it's not my job. I then pointed to the big signs all over the pumps stating "NO SMOKING" I told him that I was going to report him to the police that he wasn't obeying the law. He then started yelling again that I should write down her plate number & report the driver. I then went into the gas station store to report what just happened. Just then the gas attendant can in yelling to the man behind the counter in a language that I didn't know then left. I asked the man behind their license number but he refused to give it to me.
So I decided to contact BP to see what they would have to say. The gas station is located in Medford NY Suffolk County It is on Horseblock Rd & Old Medford Ave. The driver & gas attendant should have more concern for the other people around the gas pumps.
write me back if you agree panduh815girl@aol.com

I have been working on getting a simple receipt from BP. I tried working with Eddie the manager at a bp in chapel Hill NC. He is the most rude person that I have ever tried working with. At one point he laid the phone down to help a person inside the store. I could here him cursing to the other customer because I was asking him for help. I had to beg someone in the bp front office for help only to find out that the only way I could get help is to get the manager to call in on my behalf. BP is a joke and you have lost another customer.

You left something, it is your responsibility you idiot.

Stop accusing innocent small business owners based on your empty and pitiful mind.

You were stupid and left your own purchase behind, after purchasing something it becomes your property - your responsibility, not the responsibility of the clerk. Though it is generally a nice thing to do if someone notices an absent-minded customer leaving behind an item to put that item back for the customer when or if they return to claim it, it is by far not required. Most companies, however, will reimburse you for your stupidity and give you back whatever you purchased, whether you can prove you lost it or not.

Racism, I see nothing about race in your complaint.

Time someone came up with a ggood idea how
the consumer can fight back quickly, effectively
and cheaply

GLOBAL BOYCOTT of BP Gas Stations

A GLOBAL Boycott has been started
To Close Down BP Franchises due to
rude service, ripoffs, bad gas,
and alleged fraudfulent charges,

In 1776 we kicked the British out of the United
States over some teabags. In 2011 we can do it
over their bad manners and other ripoffs.

As consumers, collectively, we pay the salaries
of every BP employee, OFFICERS AND DIRECTORS..

In return, we get a company that RIPS US OFF,
pollutes our Gulf of Mexico, destroys our
environment, kills our defenseless wildlife, and
INSULTS EACH OF US who pays their bills.

Then they buy off our elected officials with promises
they don't keep to clean up their mess, until the heat
dies down...Then back to business as usual.

ARE WE ALL THAT STUPID?

FIGHT BACK. KICK BP OUT.

Here is how.

This will take a little work on your part but here
is how to make an effective protest, hit BP hard in the
pocketbook and COST THEM BILLIONS OF DOLLARS IN LOST
SALES with minimum effort on your part.

A. Write a polite letter stating your complaint
TO THE STORE MANAGER...THIS WILL BE IGNORED.
DONT WORRY.

B. State you are joining the GLOBAL BOYCOTT OF
BP STATIONS.

C. Send a copy of your complaint to the following
people. You can find the address on the internet.
1. Editor. WALL STREET JOURNAL
2. Chairman, British Petroleum
3. Editor, Each of your local Newspapers.
4. Editor, your Statewide Newspaper.
5. Post a copy here
6. Send a copy to the British Broadcasting Company(BBC)

D. Send email copies of your letters to your friends.
ask them to send to 10 friends. Ask them to ask
their friends to pass it on.
This will start a chain reaction of at least 10 to the
10th power...which is more than the population of
the earth. SOMEONE WILL NOTICE.

E. Add your comments. Get them in Facebook
and Twitter. Send copies of this to your friends.
Ask everyone to pass it on.

F. JOIN THE GLOBAL BOYCOTT. It's cheap, easy,
effective. SHUT BP DOWN.

Get over it

Attendant pumped $30.00 worth of gas into my car ( as it read on the pump ) and then charged me $30.86

Had I not looked at the rec'pt I would not have noticed as the 8 & 6 are nice round type numbers

Then the attendant began to argue with me about the .86¢ and made me feel very unsafe

I have a complaint about the ice I got out of a soda machine. I 'm located in Florida. I was at your gas station and I got a soda with ice out of the machine, and to my surprise after minutes of drinking and eating the ice. I poured the soda out to eat the ice and I see something dark in the ice and it was a frozen roach in it. I feel so disgusted and sick and I think you guys need to look in to your ice machines at all times because that is very nasty.

The store should have the right to not allow an animal in their store.

If you don't like it shop somewhere else.

On Friday August15 at approximately 5pm I walked into a Race Way Gas Station on 18302 N.W 183 st. I approached the counter and removed 30 Dollars from my waist bag, and asked the attendant to place same amount of gas on pump 15 where my vehicle was parked. The attendant gave me an angry look and started to verbally abuse me that i was giving him crushed up money and should not come back in that store with money like that. Iwent to pump my gas but attendant didnot put gas onservice. I pressed attendant button but he ignored me.After waiting for at least 6minutes i returned to the inside store and told the attendant to put the gas on the pump or return the money. He continued to be verbally abusive stating i do not know how to use gas pump, and he is not going to return my money . I decided to call the police, and had to wait approximately two hours for the officer to arrive .He finally put the gas on the pump as the officer stood there. I do not think that the owners of this company should tolerate such behaviour, in this company. I am demanding an apology and a gas card as an incentive for the time, emotional distress, and trouble that attendant put me through.

i was in pigeon forge ten when i stopet at one of your service stations at 345 parkway, i was with my 2 boys and we were on motrrcycles when i went into the station and asked if they would turn on three pumps so we could fill the bikes and not nowing what it would cost to fill them i offered a 50.00 doller bill to hold till they were filled and at that time was asked to get my gas else where, i used to get gas at bp but after that i will get my gas from shell we were treated very well there i will not buy gas from any of your service stations again and i will thell everone i ride with the way i was treated there. robbie robbins 1625 ironm, ine rdf westport ind 47283

i will never stop at a bp station again i got bad fuel from bp in aug 2012 i sent in all my paperwork back in time they said i will not get my 1100.00 for getting my 2005 grand am fixed. i will rather run out of gas before i will stop at a bp or there suppliers

yes this is for the bp station in albion, michigan we are tierd of being short changed it happens all the time and you tell them of the mistake they rude and tells you to leave, isnt that stealing yes or no unhappy camper big-D

I experienced the same thing. I have a Mitsubishi Lancer Gts 09 with only about 6k miles on it. Went to put $10 worth of gas at a BP station in or near Sycamore, IL. on December 21st 2010. Shortly there after, my car started losing power and idoling low. Thought it was weird. Tried driving back home from Sycamore to Crystal Lake, which is about a 45minute drive. The car had the same problem the whole way home, which made for a stressful drive. I got home safely, let the car sit for a few days, and when I tried to start it up again it would die on me. If I let off the gas the rpm would drop and the car die out. So I had to call the dealership and have the car towed over to them. They found out it was poor gas and in order to empty the gas and fill it with good gas it would cost me $350. I was very upset. Unfortunatly, the attendant at the gas station I had went to never gave me a receipt. I hardly ever go to BP, but never again. Shell is the better place to go. Up until this happened, my thought was both places had good quality gas; that just isn't the case anymore. Again, Shell is better and that's why I typically go there. Whenever paying in cash, MAKE SURE YOU GET A RECEIPT. Hopefully I can get reimbursed for the tow and repair, but might not be likely. Hard lesson to learn. As a major gas company, one would think quality would be on their mind and taking care of the customer. Just have to wait and see what happens.

I live in Warren Ohio and my husband has been haveing pretty much the same issue. He filled his gas tank up on a Friday and pretty soon after that his car started to act up. We thought it had nothing to do with the gas or BP. However we thought we fixed the problem and he went to get his car from a friends house since it stalled on him close to his house. He brought the car home Sunday during the day, and that night he had to go somewhere and on his way home the car did it again. He was able to coast into our drive way. I am wanting to report this to someone higher up however the BP that we normally go to did not give him proof that he bought gas from them the day he did. How do I go about doing that? Now I have to find the part that he might need in order for the car to hopefully run until payday. So I am advising people who might read this who live where I do not to use the BP station on East Market in Warren Ohio.

I am now thinking that maybe the premium was actually E-85

You don't have to be a rocket scientist to figure this one out. Bikes ran good going into fill with gas. Bikes stopped working after filling with gas from this station. Removed gas and replaced with gas from a Mobile station. Bikes ran good again.
I only conclude that the gas purchase at this station was bad. The owner was very rude. I suggest that no one purchase gas at this station.

I stopped at Hanover, IL at a BP station on Saturday August 15, 2010. I was riding my 2005 Ultra Classic and with friends riding also a 2005 Ultra Classic and a Gold Wing. We all were in need of gas the Ultras filled with 93 octane and the Honda used the middle grade. Even before we got out of the parking lot both Classic stalled as did the Honda. I immediately went in to tell the attendant that they were selling bad gas and that I insisted to talk with the owner/manager. The attendant called the owner whom was very rude and insisted that the gas was not bad. After siphoning the gas out of the Classic tanks and putting in gas from Mobile we were able to get our bikes running. The Honda took a bit more to get running. Total time lost was 5 hours. Part of the reason for the long wait was due to the effort to find the hoses containers and good people to help with going to a nearby town to get good gas. I am grateful for the good local people that helped with the draining of the gas. I told the owner that she should mark her pumps but she was again rude. As several other bikers arrived to get gas I went to warn them. She suggested that I stop telling her customers or she would have me removed from the property. Later as we retuned from Galena there were other bikers there stuck as we with tanks of bad gas and bikes that would not run. Having been through it all I was able to advise and get them going quickly. I was reimbursed for the gas but not for our lost time. The time lost cost us a nights stay in a local motel $210.00 and 5 hours of riding that we planned for in the Galena, Savanna IL area. Shame on you BP, BP wholesaler and BP station. My further advise, don’t stop at the BP station in Hanover.

I recently had problems with my truck. in the last 5 weeks Sometimes it would start, sometimes it wouldn't. I can't count how many times my truck was in the garage, every other day. plus 2 other mechanics looked at it, in total, in the last 5 weeks it cost me $2800.00. Nobody can figure out whats wrong. too many expensive parts to list. I can say the fuel pump was replaced twice. So I paid for that twice. (different mechanics of course) I have had this truck for 9 years. I have been wacking my brains out. What is the problem. Finally a week ago I realized that I switched gas stations. My Getty went out of business and BP bought it. Well I started going there about 5 and a half weeks ago. THAT'S WHEN I STARTED HAVEING PROBLEMS I changed stations just to see. AND GUESS WHAT? It has starts every time. All the parts I had replaced, I didn't need any of them. Now it's only been 6 days. But so far, For me, it looks like it was the gas I had been putting in it. Nobody believes me yet. so we will see what happens in the next few weeks. If it was really the gas.
well what am I to do?

I went to bp on August 28.2009 to buy gas. I filled my take up and park my car in my garage and went on vacation after a week. I took my car out to go to the store and it started smoking and the Engine light comes on, and I drove my car from my house to the dealer that was only 15 miles on a full tank when I reached my dealership my car read empty. It cost me 800.00 dollars for my maixma to be drain as well the other person that worte in. I'm still trying to see the manager at the gas station with the receipt and paper work from the dealership. I spoke with him over the phone and he said that he would call me back and never did. So I been going by their every day. with no luck. Please I'm asking everyone to please be careful. This was the only type of gas that I ever used in my cars. Never again. Who can I contact about this?

Paula Hollis