Menu
For Business Write a review File a complaint
Broyhill Furniture

Broyhill Furniture review: Outdoor patio set

R
Author of the review
4:11 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased the Yorkshire set in August 2023. Loveseat, couch and 2 swivel chairs. The price was over $1200.00. The set is nice but the cushions are terrible. You can feel each metal bar when seated on them as well as very uncomfortable. I was very disappointed. To purchase other cushions is extremely costly and should not be a necessity but with the product being so bad, it is a conideration I must make. It took me a couple of months debating if I was going to write to you to voice my opinion. I am embarrased to have company sit on this furniture as it is extremely uncomfortable. However, I did have company over since our room addition was completed and the furniture was finally placed in the finished room. The family complained how uncomfortalb the set is and even complained of not being able to sit on it because it hurt their back. In the past, Broyhill had quality products. It seems the the quality of the products are substandard now. I expected the set to be comfortable and sturdy. Why has the qualtiy of your products become substandard? Broyhill use to be top notch. This is most unacceptable. Rhonda J. Mahoney

Claimed loss: see above

Desired outcome: Dense foam cushoins that are comfortable to be sent as a replacement as the current ones are of terrible substandard quality.

0 comments
Add a comment
  1. Broyhill Furniture Contacts

  2. Broyhill Furniture phone numbers
    +1 (336) 472-4000
    +1 (336) 472-4000
    Click up if you have successfully reached Broyhill Furniture by calling +1 (336) 472-4000 phone number 0 0 users reported that they have successfully reached Broyhill Furniture by calling +1 (336) 472-4000 phone number Click down if you have unsuccessfully reached Broyhill Furniture by calling +1 (336) 472-4000 phone number 7 7 users reported that they have UNsuccessfully reached Broyhill Furniture by calling +1 (336) 472-4000 phone number
  3. Broyhill Furniture emails
  4. Broyhill Furniture address
    1925 Eastchester Drive, High Point, North Carolina, 27265, United States
  5. Broyhill Furniture social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Broyhill Furniture contacts