Menu
For Business Write a review File a complaint
CB Airlines and Air Travel BudgetAir Flights booked through budgetair
BudgetAir

BudgetAir review: Flights booked through budgetair

S
Author of the review
8:37 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Booked through Budgetair 2 return flights to Milan from Newcastle, flying with Ryanair.

Booked on 4 August.

Received Booking confirmation from Budgetair and itinerary from Ryanair

Had to verify my identity via Ryanair website. They could not find my booking. Called Ryanair they said the email address associated with my booking was not the email address I had used to book.

Contacted Budgetair – they insisted it was, and that I contact Ryanair.

Contacted Ryanair again – they told me they could not access my booking with the information I had and to contact Budgetair.

This went on and on in a loop of multiple emails. No-one resolved the issue and I am still unable to verify my identity, so cannot use the flights, without paying a fee at the airport.

Had to book new ones. Attempting to get a refund from Budgetair – they are not assisting and still insisting I contact Ryanair. Which I have told them on multiple occasions that I can’t do.

All email communication is available

Desired outcome: Refund on cost of flights (£128)

0 comments
Add a comment
  1. BudgetAir Contacts

  2. BudgetAir phone numbers
    +1 (843) 224-4906
    +1 (843) 224-4906
    Click up if you have successfully reached BudgetAir by calling +1 (843) 224-4906 phone number 12 12 users reported that they have successfully reached BudgetAir by calling +1 (843) 224-4906 phone number Click down if you have unsuccessfully reached BudgetAir by calling +1 (843) 224-4906 phone number 42 42 users reported that they have UNsuccessfully reached BudgetAir by calling +1 (843) 224-4906 phone number
    United States
    +44 208 045 4031
    +44 208 045 4031
    Click up if you have successfully reached BudgetAir by calling +44 208 045 4031 phone number 156 156 users reported that they have successfully reached BudgetAir by calling +44 208 045 4031 phone number Click down if you have unsuccessfully reached BudgetAir by calling +44 208 045 4031 phone number 154 154 users reported that they have UNsuccessfully reached BudgetAir by calling +44 208 045 4031 phone number
    1%
    Confidence score
    United Kingdom
  3. BudgetAir emails
  4. BudgetAir address
    Piet Heinkade 55, Amsterdam, 1019GM, Netherlands
  5. BudgetAir social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024