Buy As You View [BAYV]
Reviews and Complaints

http://www.bayvcomplaints.com

http://www.abusedasyouview.co.uk

what is going on with buy as u view why r they not accepting any orders ive been with them for nearly 3 years i have a tv and a blu ray i also pay by direct debit every wk out of the bank so i cant understand y they cant come and take my meter off my tv i so angry at the minute bcoz i applied 3 months ago for a ipad for my daughter for college and they asked me to send all my wage slips in and bank statements and still nothing what is going on

I had a laptop from bhyv and it broke down they told me that because I missed payment I had to pay for the repair myself with cost me £230 so it got added on to my account weekly to pay for the repairs after having the laptop back 3 weeks later it seems to have the same problem and I am refusing to pay them any more money until they remove the laptop and cost of repair off my account I do not believe they fixed the laptop in the first place feeling so angry with the company any one no my rights on this problem I will be greatful

I bought a tv off BAYV last year. They collected it 8 weeks ago and are now saying they haven't got it back and I must keep paying for it as it must have been stolen. The 2 guys that picked the tv up were apparently supposed to give me a docket or something but didn't. I've involved the police at their request but the police have said its a clerical error on their side most probably but they continue to phone me daily with regards to my account it's driving me insane. The collector has said I need to get a crime reference number so they can sort it then when insurance company deliver a new tv I must leave it boxed and ring him to collect it. Pure madness I will never get anything from this company again they are terrible

I was stupid and I patient getting a sofa with them with my ex partner I hate it its ugle cheap tacky and i cant aford it and Dont want it but I'm stuck in a stupid contract that I really can't afford to pay :( anyone know a get out clause? Would be really helpful x

Oh and as for them calling the police? What they gonna so? Arrest you for trying to watch tv on your own television? As long as nothing (meter) is damaged I think they would probably think it was a crank call

Also I don't think the police would be very interested in the fact you are trying to watch tv on your own television as long as nothing (meter) is damaged!
Their threats are laughable 😆

Please people just realise you can just unplug the meter from your tv and use another cable from most other tv's or buy one for next to nothing! Hope this helps.

bayv are repossessing my fridge but still havnt turned as we agreed a date and im still waiting what should i do

i have a settee from buy as you view my ex husband took the meter off and there saying the going to send police 2 me help

i have recently got a bed from bayv and it came with a very nasty suprise as in bed bugs its got them coming from all the seams of the bed and they just call us liars so we contacted trading standards etc to take the matter further and now my husband and have nowere to sleep and a room less in our house as we are not allowed to dispose of the bed and they will not take it away because they spread.

Well I Called the company today on behalf
of someone who has been paying these people
for years
Was astounded to learn that they had charged
£174 for a kettle, totaster, and a small microwave I checked the cost of the items at
Asda £84.00
What is worse is they have also charged £104
For a worthless warranty, it does not cover
Breakages just manufacturer issues
Total rip off

Well it has now been over a month since my TV went off due to Buy as you View messing up a Direct Debit, still awaiting a call back with they promised within 3 days, not making another payment until they do, trading standards are investigating them and financial ombudsman as they are trying to place charges on my account saying tried to take DD, but there is no DD setup and there is no transactions on my statement as back has confirmed...

they also say they have tried ringing but my phone logs say otherwise. Even asked they to remove the goods but then ignore my requests, They have also been advised to ring me to gain entry to my flat as I don't hear the door and yet again they try knocking, complete shambles, asking for a settlement figure and they have ignored me. let it now go to court as it is now they legal responsibility to honor these requests

i am with bayv we have it dd but after so many months of it going out of the bank alright they mess it up all of suddun they not took any payments and coltecter comes out to set up dd again every time this as happened it puts our account behind i think they doing this a bit to oftern i dont think they want us to pay it off and leave

If the banks can be taken on for miss selling ppi why cant bauv be taken on also . I used this firm also when I was a single low income parent dont think I was not grateful for the chance to get a new tvbut I questioed the vouchers u had to buy and the intrest that was added together if u had two debts going .I will be looing into seeing if they are brought to order like the banks .mandie 44 s wales

they take an extra weeks money with out telling you. I think this is wrong. The collectors don't talk to you with respect they are horrible to the customers

buy as you view say they don't charge a late payment fee but they do. it says in there book that they DONT charge this fee but they will take an extra week's payment when they call back the amount you were short.