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Travel & Vacations Complaints

Expedia / Hotel Reservation

Hf
H Fouz on Feb 18, 2019

ExpediaI made my reservation for a hotel in Jeddah for one night to chech in by 10th Feb 2019 then the hotel declined expedia booking because no contract is active between the two parties. I paid twice, expedia deduction from my VISA and Cash to the hotel. When I raised a complain to expedia, I found very poor customer service who didn't help me until now

Reliance Hub Services / Fake travel packages

Pr
Priti Goenka on Feb 16, 2019

We had take the package in the month of Jan 2019 and immediatly we found that their services are not upto to mark and that their is something wrong. We had contacted the following persons to get our account cancelled and refund our money which they had taken. These are the following person...

Reliance Hub Services / Travel agency

Ga
Gabriel_22 on Feb 16, 2019

Absolutely a fake company After they offer us a free hotel anywhere from Asia, which we won a raffle voucher at kalidiya mall contains free 4 days hotel at Singapore, after I booked my flight to Singapore and send to them my travel ticket and voucher they told me that they don't have free...

Choice Hotels International / excrement left in toilet in assigned room upon check in

Se
senr on Feb 14, 2019

To: Choice Hotels Customer Service From: Client #GP-OXR1002 Date of incident: February 11, 2019 Desired resolution: refund 1. Excrement was left in the toilet in the room we were assigned we discovered when we entered the bathroom. This appeared to be an intentional act. Whoever serviced the...

FlixBus / FlixMobility / flixbus delay

Ma
Mateusz Mazur on Feb 14, 2019

On 14.02.2019 the bus on the route Lublin, Poland - Radom dw. aut., Poland, which should have left the station at Lublin at 10:42 (reservation number [protected]), left with 70 min delay because of bus malfunction. One might think, that the delay is not that long but I it is long enough for...

Rumbo.com / boarding cards

Ma
Maria Roncero on Feb 13, 2019

ID Booking [protected]. On the 8th of February I flew in the 15:50 BA 7058 flight operated by Iberia from Madrid to London. As arranged I expected to receive my boarding card within at least 22 before departure. I received it at 20:00 on the previous day. So, later than expected. My return...

Sunwing Travel Group / customer service/baggage

Ti
Tina Humeniuk on Feb 13, 2019

Our family flew in from Winnipeg to Orlando on January 26. Flight/crew was great as always. Waited for our luggage, never came. We were told to go to the other side of the airport??!! Took us an hour to figure out where we needed to fill out a baggage claim! My youngest was getting upset...

Ouibus / bus agency | delay and unanswered complaint almost 3 months later!

Fr
Francine D on Feb 12, 2019

Dear Ouibus, I have been using your services on a regular basis for the past three year to travel from Holland (Amsterdam) to France (Paris or Lille). I have been very happy about the quality of service : the bus drivers are very kind, polite and really opened to help when needed. When...

Travelgenio / airline ticket

Nr
nrousan on Feb 12, 2019

Hello, Two days ago, I bought a round trip ticket for 1030 EUR and I was charged 4720 SAR Saudi Reyals on my credit card. The exchane rate was too costly for me as Travelgenio did not inform me of the exchange rate. The difference in normal exchange is about EUR 85. I requested that Travelgenio...

Reliance Hub Services / I am complaining about for gift voucher

Kh
Khalid 123 on Feb 11, 2019

Reliance Hub ServicesI got a gift voucher to travel anywhere in world. But now i call them for claim the offer but no reply from you. I send mail also but no response from your side. And i call the number in the gift voucher but no one responding. The gift voucher is valid for 1 year means 1 jan to 31st dec. I...

Travelgenio / a fraud company, booked no existing flight. transfer flight was changed with a transfer time -5minutes, not able to reach, several email no response

Ya
yang wei on Feb 10, 2019

I had booked the ticket from Travelgenio with the booking number: KQ2XXM It is the outgoing and return flight from Munich to Beijing. But because of the weather reason my outgoing flight at 03. Feb was cancelled and the airline arranged me another outgoing flight at 04. Feb. the 2nd...

Travelzoo / spa day

Cl
Clarke5 on Feb 7, 2019

Went on a spa day at this hotel following using facilities and treatment there was no where to relax. All sunbeds and chairs reserved so had to use reception for somewhere to sit in morning and after lunch. Lunch was poor. Disappointing visit had to leave early so only there for half a...

Arabian Time Travel Tourism / fraud / took the money no refund and no sign of them

Vj
vjdsouza0602 on Feb 7, 2019

Same like every one else even I was a victim for 8000 dhs where they offered me 35 days travel tour and complementary gym access & 6 night complimentary stay in dubai or georgia but when I approached them to utilize my complimentary stay in dubai io always got one answer stating that the...

WorldVentures Holdings / money refund

Em
Emilija Vaikšnytė on Feb 7, 2019

Hi im Emilija, im from Lithuania. I joined the worldwentures and after two days I canceled the membership and asked for money refund. They canceled my account after one week but didint answered nothing about the refund. I have paid 99$ and I didnt bought any travels or etc. I know by the...

EF Educational Tours / ef tours

Cp
CP parent on Feb 6, 2019

Must say, my experience traveling with ef tours has been an experience, from guide not knowing where atm's or banks are to using motel like hotels, to walking through a room to get to our room etc. To a cluster each hotel via room keys and bed type etc. And guide doesn't know how to handle...

Sunwing / travel itinerary - not followed

Na
Nancy Goodridge on Feb 4, 2019

A group of l0 (including 1 small child) were travelling to Cancun, Mexico on Jan 23/19 for a destination wedding. Getting there was not the problem, our issue was the return flight. Half way threw the vacation, I received an email message from our travel agent advising that the flight...

Intercape / refunding and wrong bank details

Pa
Patricia Rayners on Feb 4, 2019

Good day I've cancelled a ticket on the 12 th of December 2018. The lady asked for my bank details and said it would take about 2 to 3 weeks for the refunding.in January there was no refund. I called and one lady rudely explained that the money was refunded on 11 January 2019. One week went...

Reliance Hub Services / gift of gold coin in not as they announce

Mo
Mohammed Irshad on Feb 4, 2019

I got a call saying I have won the 1 gram 22 carrot gold as a gift, but they gave me a 18 carrot gold weighing 0.36 grams only, When I tried reaching they are customer care they said it is an system generated msg and they can do anything, and they are not bothered even if we complaint to...

Malindo Airways / totally dissatisfied with the service

Ni
Nithuli on Feb 3, 2019

Malindo AirwaysDear Sir/Madam, I sent an e-mail to [email protected], [email protected] on the 1st of Feb so far no response. My husband booked the tickets for me & for my daughter Nithuli M.H. Liyanage to come from Colombo to perth through Bestjet. My ticket details are a...

Sunwing Travel Group / unethical behavior

Mp
M Pandora on Feb 3, 2019

This vacation was "not as advertised". There were many things that went wrong. 1) I booked an excursion with your company in Mexico, ("Mayan Treasures" from the Sunwing office in the Grand Princess Hotel/Riviera Maya) which was falsely advertised by your Sunwing representative. It wa...