Menu
For Business Write a review File a complaint
CB Drug Store Shoppers Drug Mart 10116 150 St NW, Edmonton, AB, T5P 1P1, CA
Shoppers Drug Mart company logo
Shoppers Drug Mart
reviews & complaints
Shoppers Drug Mart company logo

Shoppers Drug Mart

10116 150 St NW, Edmonton, AB, T5P 1P1, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:00 am - 10:00 pm
ComplaintsBoard
M
4:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Shoppers Drug Mart - The pharmacist labeled wrong for my antibiotic eye drops which related with my eye surgery

I bought 3 sets of eye drops for my eye surgery which are prescribed by my eye doctor. The pharmacist in the shopper drug mart named jaynita patal (lic no 16363) wrongly labeled one of my eye drop which is a antibiotic (apo - moxifloxacin). In my prescription, doctor mentioned to use this antibiotic drop 4 times a day, where the pharmacist mentioned on the label is only one time use per day. As they keep my prescription, the label is the only information that I got for the use of eye drops. Luckily I had the picture of my prescription and an email from my doctor, so that I crossed check the use of drops. As it is an antibiotic for the surgery, so this mistake could damage my eyes! The store no is 2443 and the address is 10116 150 street edmonton, ab, t5p 1p1.

Desired outcome: As it is a very sensitive issue, I want that the pharmacists should not do this kind of mistake in future. They should be given warning for their mistake.

Read full review of Shoppers Drug Mart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.