I can't tell you how often I have been into a Shoppers Drug Mart in the past year to pick up 10% coffee cream that was advertised on sale only to find the shelves empty and none in the back (5 times in the past week alone but numerous times when other times it was on sale). I was told by the most current store I went to, that they only order 8 litres at a time and can only fit 5 on their shelf. I constantly told to come back after they get a delivery only to be met with excuses that are perhaps legitimate but nonetheless irritating and repetive.
I get they have limited storage, but if you're going to have a sale on a particular item, then bring more in. Yes I have a raincheck for the product, but as a senior, I don't appreciate navigating icy parking lots in the winter to pick up coffee cream for a family member on disability, only to find that they never seem to have any product.
Claimed loss: gas and patience (no value I'm sure)
Desired outcome: better supply of sales items
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