Shoppers Drug Mart reviews and complaints 1
View all 1538 complaintsShoppers Drug Mart - Service
This shoppers drug mart treats me badly when I go in there in my pj's at night. Often is at night, as my hours are crazy, and I often only finish work at 8-9pm. I've been sick a lot, in the past 2 years, so I'm in there most of the time to pick up my medications. Sometimes if I have to wait, I'll just go browse around. That specific night, I actually bought stuff. So at first I went and browse, took a bunch of stuff, and went to check again wit the pharmacy see if my meds was ready, they were still not. Which I was followed by one of your employee, she check all the hall I was in, and than the safety guard came also, to check where I was seating to wait for my meds. I was so offended, I couldn't believe it. I actually ask the guard if it was ok for me to wait for my meds.So I went to the pay myself check out, and went to put the stuff in my car. Came back inside, and the thing kept on going til I was out of there. This is not the first time. I really don't know if I look lile a thief, but I'm a hard worker. I also just moved in this area, so I this is making it a really bad experience for me...I lived at the same place for 9 years, went to the same Shoppers drug mart for years, always had a good service. It's pretty inconvenient if I have to go to another store, as this one is the closest to my place. I went an address my concern to the manager, and when I was walking away, I looked back, and she was laughing about the whole situation with one of her employee. I am totally disgusted by that behavior, and service. I'll never go there anymore.
Desired outcome: I want to be contacted and informed that the store was contacted, and talked to about their customer service....which is basically none.
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