Shoppers Drug Mart reviews and complaints 1
View all 1538 complaintsShoppers Drug Mart - no refund for prescription that was mistakenly unscheduled, 500. dollars.
on oct.23/19 we went to the shoppers drugmart in sydney, b.c. to pick up a prescription for my wife Patricia, when it came time to pay, the pharmacy receipt was for 500. dollars, my wife was somewhat stunned but paid for it anyway, thinking she could call pharmacare later and they would help her out with this problem. When she found out she was not scheduled for a refill yet she was upset with herself, so that is the reason she was charged so much. Patricia thought she could return it, unopened and she would be refunded until it was the scheduled time to receive it, put it aside for her. the pharmacy said this was not policy and she would be stuck with a 500. bill that was put on credit. patricia is even more upset with herself, we are retired and on a fixed income, we do not have any coverage for pharmaceuticals other than pharmacare, she knows she should have checked more carefully, but she has been under a lot of stress lately, her mum died this passed year, and she has a lot on her mind. this is a new pharmacy for us and the one we use to deal with would alert us if we were not scheduled for the prescription yet, I thought that was good policy, it would protect consumer and dispensary. this did not happen at this particular drugmart pharmacy. is there no way to help her out on this costly mistake? much regards, patricia's husband rik maccaull. our address-706 Charter Rd. Mayne Island, B.C., V0N 2J1 Canada. [protected].
Latest Shoppers Drug Mart Reviews
Poor Customer Service costs disabled man 50 Dollars Sooke Shoppers - Not a good place to get a prescription filled Sale price not honored Canceled my filled prescription and did not bother to tell me. Prescription blister packsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!