Menu
For Business Write a review File a complaint
CB Drug Store Shoppers Drug Mart 12080 Nordel Way #101, Surrey, BC, V3W 1P6, CA
Shoppers Drug Mart company logo
Shoppers Drug Mart
reviews & complaints
Shoppers Drug Mart company logo

Shoppers Drug Mart

12080 Nordel Way #101, Surrey, BC, V3W 1P6, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 12:00 am
Tue
8:00 am - 12:00 am
Wed
8:00 am - 12:00 am
Thu
8:00 am - 12:00 am
Fri
8:00 am - 12:00 am
Sat
8:00 am - 12:00 am
Sun
8:00 am - 12:00 am
ComplaintsBoard
M
10:43 am EDT

Shoppers Drug Mart - customer service and I nearly getting hurt

I was at your store on sept 14 19 around 9pm. Anyway when I walked to the aisle to grab my item I never saw that someone has spilled some liquid on the floor and I nearly slipped, I was mad that the clerk never put the hazard sign in front but on the left hand side of the spill, anyway so I was a bit irate at what happened. I decided to pay at the self scan. The older clerk and some s. asian clerk both started talking about me. I was still there so I got mad that they didn't care that I nearly fell but was mad at me and started talking behind my back. So I the older lady said watch how I'm taking etc. I said to her if I fell I would sued your store and I proceeded to walk out. Nice customer service. They don't care what happened but more concerned about the reputation of their store, very unimpressed about this store, Nordel way. I should have went to 70 and Scott road way better service, thanks for the horrible customer service once again you have provided your customers, when I went home I had to take meds cause me slipping tweaked my back.

Read full review of Shoppers Drug Mart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.