Shoppers Drug Mart reviews and complaints 1
View all 1538 complaintsShoppers Drug Mart - pharmacy
Went to pick up my inhalers. Was told I couldn't get my normal two they were supposed to call my doctor they never did. Then she tried to explain to me I couldn't get two of them but never really offered the single one that was still on file which I knew was still available. She began to very loudly explain to me she couldn't fill my prescription. I do not have to get two I only do as it is cheaper. While she was explaining this loudly there were at least five other people in line which while she managed to not yell out any of my info it made me look like I was some sort of addict that needed a fix. Again it is an inhaler. She eventually did fill the one grudgingly I maintained my cool through her loosing hers. I was so embarrassed I felt I had to explain to the people in line I was only in need of an inhaler. Not opioids or something. I was very embarrassed. I will go back to the store to get the name of the employee as I believe someone needs to talk to her. Another note is that the costumer infront of me seemed to get treated very well and that the staff member seemed very happy. But as soon as she got to me her demeanour completely changed. I do not know this women
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