Leon's Furniture reviews and complaints 2
View all 723 complaintsLeon's Furniture - Sofa from December 2022 order still not delivered and no date set
I bought a sofa for my 91 year old Mom for Christmas and her Birthday and Paid in full December 27, 2022. The Ashley Sofa on sale during Holiday sale. Great price for good looking sofa...
I was told in January 3 months before it would come, so end of March.
We begrudgingly said ok.
Next time we checked it was May 1st, then they said it would be in then end of May then, beginning of June and then today "sometime in June".
We are about to cancel especially when we see a company that knowingly sold sofas that were out of stock in November before the sale and kept them on their online site on sale through January. Unbelievable.
JOHN [protected]
Desired outcome: LEONS GOES OUT OF BUSINESS AFTER WE FGET OUT REFUND
Leon's Furniture - Bad service and products
Well lets see, it took almost 3 weeks for our first piece of furniture to arrive, when we looked at the couch underneath there were holes that they tried to cover with staples, they already started ripping, so first lesson is check the couch over with a magnifying glass, top to bottom because if you find anything wrong with it after you sign that piece of paper saying it looked ok when they delivered it you have to bring it back in to have them look at it, and all warranties are void if it is not moved by professional movers on any of their items.
They lie about when things are going to be delivered, like say it's going to be delivered on Saturday and 5pm Saturday you find out only the washer and dryer(the wrong colour and no pedestal for the washer) were only on the truck, you call and they say oh yeah I'll look into it, and then it's oh it's going to be 2 more weeks for the dining sets. 2 weeks you call back and they says another 2 weeks, so now it's been 6 weeks and we have yet again to call, I wonder what they are going to say this time.
Finally we were suppose to get two more couches, they call and say they will be delivered Tuesday, they show up at 7pm, only to find out they only had room on the truck for the pedastal for the washer, and they had to leave the couches at the store and will get them maybe next Tuesday. So maybe we will see them next week.
Unless you actually buy the floor model so you get it right away I don't recommend buying anything from Leons if you want/need it in a timely manner. Also if looking for quality buy elsewhere, what you see on the floor is not what you actually get. Never again we have learned our lesson.
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