Shoppers Drug Mart reviews and complaints 1
View all 1538 complaintsShoppers Drug Mart - Customer Service
I went in store and I saw a red discount sign for Dove foaming hand wash $3.99 CAD and I took 1 bottle to cashier. But the cash out scanned$5.99 CAD, so I asked a customer service person why the sign is on sale for $3.99 and she called another customer service person to check the price, however when the person came back from the office she was very rude said to me " there is New rule doesn't matter what you see on the signs if they are not for that price you just have to buy the regular price . do you wanna or not? " she was very loud and looking at me upside down while when she was speaking to me. I don't know if that is how Canadian shopper drug mart store Training their customer service staff to treat a customer in the very disrespectful way or just because I'm Minority Chinese ( the customer service person she is Canadian white female lady).
I'm not sure this kind of customer service is happening everywhere in Canada at the shoppers drug mart store but I think this racism needs to be stop so I think people have the human right to make a complaint about this Poor service and I don't need to be feels last respect just because I'm not White female. Someone should look into this so next customer will not feel try to go to the store to purchase and ended up feel violated .
Latest Shoppers Drug Mart Reviews
Poor Customer Service costs disabled man 50 Dollars Sooke Shoppers - Not a good place to get a prescription filled Sale price not honored Canceled my filled prescription and did not bother to tell me. Prescription blister packsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!