Shoppers Drug Mart

Went in on June 29, 2023 and spent over 50.00 and got told at cash they had no more and could not honor it, I spent a little extra to get there, The signs were up advertising the promo but nothing to state they were all gone, This was at 5pm. This is the second time this has happened in the Shoppers in Trenton in the last 2 months, If by chance the gift cards are all gone then put up signs you cannot honor the promo, This is very poor customer service and if it happens again my dollars will get spent somewhere else.

Today I called the Trenton Ontario shoppers drug Mart pharmacy to find out some information about a refill that was being refilled by my doctor, so I was just checking in.

The lady on the phone was extremely rude to me, and stated that it had already been done and picked up in April. Which is fine, it would be my mistake. Life is busy we forget sometimes. Only human.

But she explained it to me if the expiry on the bottom doesn’t state April. If that’s not the one then to “look harder”. Her tone and absolute rudeness towards me is unnecessary. If you hate your job then maybe it’s time to you on you. It takes nothing to be a nice person.

Also this is not the only time this pharmacy department has been rude to me and many others. I hear nothing but bad things. My business will go elsewhere.

At approximately 1700 I entered the above store and slipped and fall on Left side.
Floors were wet from foot traffic, no rugs or wet floors signs were visible.
An employee seen the fall.
I reported the incident to pharmacist and another employee wrote down my information.

Another employee applied rug and wet floor sign after the incident.

I have pain and discomfort left side of back, left leg from hip area down to including lower leg.

My email is [protected]@gmail.com

Karla Perry