Shoppers Drug Mart reviews and complaints 1
View all 1539 complaintsShoppers Drug Mart - Pharmacy. Wallaceburg. Ontario
I am not one to complain about things, but I have had enough of this pharmacy. When I received government help with costs they hardly ever delivered, without me constantly calling. Now that I pay for my scripts they text and text again and then when I contact to arrange to come in and pick-up they will call multiple times wanting to deliver asking for cash or cheque. I tell them I already made arrangements to pick as I don't have cash on hand and don't do cheques. The people in the pharmacy don't know what's going on. I also ask for help with the trillium program. They say that they don't know anything about the program. My family Dr has told me they should know about that program and if they are no help to call her. I will be moving my business elsewhere in the near future.
Desired outcome: Retraining of staff. Everyone on the same board.
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