Shoppers Drug Mart

I am visiting this town for summer and decided to do some shopping. Unfortunately, witnessed an employee yelling at her co-workers that day. I tried to finish grabbing all the stuff I needed but I feel so uncomfortable that I choose just to leave the store. I feel upset and sorry for those ladies being scolded. No plans of coming back to that branch.

I was looking to buy something and notice that this manager was talking to the employee. And i notice that she's harsh and abusive with the employee, the employee was humiliated and was really intimidated. Knowing that it shouldn't be done in-front of the customers because the psychological and emotional effect on the employee after that incident will really have an big impact on the employee.
Any actions of the manager should be carried out on the right way and manner, and also should be reasonable. But not abusive like that. And i also notice that the employee was an immigrant working in that store. So maybe there something going on in that situation. I think the head or the higher manager should conduct an investigation about it. Because i am not happy seeing a situation like that cause it only shows how unprofessional that manager was. The environment at work should be stress, abuse, and harassment free. Work should have a fun environment that an employee must always be excited to go to work rather than being intimidated, afraid and traumatized and even not wanting to go to work because of that kind situation. I hope that the company will do or conduct an investigation about this situation. You'll never know whats gonna be the effect on the employees that experience abuse, harassment, humiliated and intimidated while at work. So be sure to always check on your managers on how they treat your employees. This is from a concerned customer.