Campbell's’s earns a 1.4-star rating from 148 reviews, showing that the majority of soup consumers are dissatisfied with flavors and quality.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
1 can Tomato Soup and 1 can Healthy Request Tomato Soup
Opened can and it had green slime in it.
Desired outcome: Money back or coupons for future purchase
All your soup
Cambells used to be the best brand of canned soup. Now it has just become a 2 dollar a can of snot. It looks nothing like the picture on the can. It's literally just a can of broth with nothing "CHUNKY" about it! Not only is it just a can of broth but it tastes horrible. I have lost all faith in Campbell's and will never ever again buy another can. I'm going to tell EVERYONE I know to never even think of wasting your money on this slop. You should be ashamed to sell this [censored]! Never again!
Desired outcome: File for bankruptcy
Campbell’s chunky savory chicken white and wild rice
Campbell's chunky savory chicken white and wild rice
Campbell's you disappoint me!
This is what I found as I dipped my spoon on to the can because I'm to inpatient to heat it up, almost broke a tooth on this large chunk of bone ! And even to make matters worse it is like discolored it looks like the meat on it is raw and the bone marrow is still there.
Desired outcome: Camden, NJ [protected]
Campbell's chunky soup
September 20th 2021 I opened and heated up a can of campbell's soup near the end of my bowl I bit into a rock that had been inside the can of soup that caused a large chip in my tooth. I now have dentist bills to repair the damage done to my tooth as well as dealing with the pain and extreme sensitivity caused from the break in my tooth which cause me to miss the last 2 days at work and will cause me to miss work until it is fixed. I would like to be reimbursed for the bills I now have as well as for the lost wages from having to miss work.
Desired outcome: Repayment for lost wages and dentist bills
Instant soup
I purchased a package of your instant soup on 8/30/21. I made the soup and, when i began to eat the soup i made i noticed there were insects inside the soup from the package. This is very discusting as i dont know if what these insects are nor if they are harmful. The product was consumed and then disposed when i realized what was floating in the soup.
chicken noodle soup and clam chowder
I have called about these two soups. Did not get coupons. Already gave numbers on can.
1- Clam chowder--watered down. Big change from the usual. Heard from no one.
2- Chicken noodle--looks like water and no taste. Two cans of this--both tasting like nothing
Chunky sirloin burger soup
Last can I bought had only 3 tiny sirloin burgers, the rest of the can was carrots.carrots are the cheapest filler you can buy.a few potatoes and peas.flavor was good, but for 2 dollars for a can that's just carrots.Im done buying this product
Campbell's cream of cremini & shiitake mushroom soup
There seems to be an issue with mushroom texture in this can of soup. The mushrooms are rubbery and hard to chew. I also found a larger piece that was so hard I couldn't chew threw it. I'm a big fan of the soup I buy it all the time. Just trying to help document this QA issue. The product was purchased in Guelph ON, at Longos. July 20, 2021. Best before Feb 14, 2023. 0402 USA. 5Y. 02141. CX AB.
Thank you.
Chunky Sirloin Burger Soup
It's been bad but getting worse - the soup is pretty much void of sirloin burgers and loaded with carrots. Truth in advertising would suggest the soup should be labeled as carrot soup garnished with a few sirloin burgers. Carrots are cheap so obviously increase the profit margin with the hopes that no one will notice. Well, I've noticed and will no longer be purchasing their carrot soup.
The last can I bought had 3 tiny burgers in it..and all the cheap carrot filler what a rip off
Spaghettios with meatballs
I've had 2 cans in the last week that I had to throw out because they were separated in a lage hunk of spongy dry pasta and meatballs, and a clearish liquid. They were in date, and were kept in dark pantry. Not sure if they were spoiled, or what, but they were disgusting. I bought them at the local Jewel Osco. I have never seen Spaghettios look like this, and my daughter eats them once a week because she loves them. I just want to make sure that you are aware that there may be something wrong with this lot of cans, and to hopefully get credit for the 2 cans I had to throw away. Thank you.
Chicken noodle soup
Haven't been feeling well and love buying Campbell's original chicken noodle soup. Emptied two cans into a bowl and warmed it up. As I was finishing my bowl I found a finger nail in my soup, so disgusting pulling it out of my mouth. I don't put my own finger nails in my mouth so I know it didn't come from me. It's as if someone had long nails and wasn't wearing gloves so they cut the tip of their nail off into the soup. So gross.
Campbells chicken noddle soup
I opened a can of chicken noodle warmed it and took a bite the soup was spoiled. From the smell of it rotten. The soup looked ok when I open the can. The expiration of the can 12/18/2022. I will never ever be able to eat this soup again. I am still regurgitating and have stomach pain. If not better I will be going to the er. I have never purchased any soup from your company until now. I will be throwing out all Campbell products I have and will never purchase any ever again.
Thank you for your time
Angelia Drury
[protected]@gmail.com
[protected]
Chunky
Me and bunch of pissed off rednecks are mad about the chunky soups they have very little chicken they are mostly vegetables the only one I have found that has chicken is the chicken pot pie. It is false advertising and it pisses me off because we are spending our money that worked for on soup that is advertised as chicken and beef and they don't barely have any meat
Desired outcome: More meat in the soups
Cream of mushroom soup
I opened a can of cream of mushroom soup and poured it in my green bean casserole. Well to my surprise it was not condensed but all watery. Why did this happen? The other can was fine and only 3 numbers prior to the bad one on the manufacturing code. So the 26 was fine snd the 29 was bad. It ruined my green bean casserole and had to be thrown out since I didn't trust the watery can of soup.
Donna Mazur
[protected]@verizon.net
Desired outcome: Reimbursement plus the cost of ingredients for my casserole and inconvenienced
Chicken and corn soup
Hello, I bought a tin of Campbells Chicken and Corn Soup the other day heated it up and upon eating it couldn't find ANY chicken pieces, wondering how much chicken is supposed to be in the can? Very disappointed! I don't usually buy your products and not likely to again, quality control? I could ramble on but there isn't any point, i can't get any more specific than i have been!
Thanks Annette.
Desired outcome: what ever your procedure is to this complaint?
Chicken noodle soup
I got a can of soup with moldy noodles. If I have to write a book about it I'll let someone post it on social media.
Rotten black potatoes in cream of potato soup
Opened a can of cream of potato soup to notice most of the potatoes were black and rotten. Threw everything in the trash.
Desired outcome: Trash
I just opened a can of the cream of potato soup and had a black potato in it. Scooped it off everything in the pan. So hopefully I got it all out. Cause with food prices we can't afford to waste food like this. So tossed the meat it touched and continued on.
Vegetable soup
The picture with yellow lid is the Second can ive found with rotten potatoes, and received and e-mail saying they are safe to consume the first time it happened even though i attached that picture with the blue plate and can, when i filed a complaint on their website. not sure if the diarrhea was is related.
Desired outcome: better potatoes and refund for the other cans i think im tossing.
Soup
Opened a can of Campbell's pea and ham soup, was quite enjoying myself until I felt something peculiarly stringy in my mouth. Luckily I didn't swallow it but goodness knows what it was! I certainly won't be trying their stuff again because not only is it expensive but it seems from the complaints on here that it's quite often full of nasty surprises.
Chicken noodle soup
Just purchased this case of noodle soup at the local Walmart in Texarkana AR. Once opened it, notice a foul odor coming from it. After moving around the first can to investigate what brought about the odor, instantly I saw most of the problem and after opening a can to see what it looked like the soup looked gross and a can was punctured. The other can...
Read full review of Campbell'sCampbell's Reviews 0
If you represent Campbell's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Campbell's
Here is a guide on how to file a complaint against Campbell's on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Campbell's in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Campbell's. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button on the ComplaintsBoard.com website.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.
Follow these steps to effectively file a complaint against Campbell's on ComplaintsBoard.com.
Overview of Campbell's complaint handling
-
Campbell's Contacts
-
Campbell's phone numbers+1 (800) 257-8443+1 (800) 257-8443Click up if you have successfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have successfully reached Campbell's by calling +1 (800) 257-8443 phone number Click down if you have unsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have UNsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number+1 (844) 995-5545+1 (844) 995-5545Click up if you have successfully reached Campbell's by calling +1 (844) 995-5545 phone number 0 0 users reported that they have successfully reached Campbell's by calling +1 (844) 995-5545 phone number Click down if you have unsuccessfully reached Campbell's by calling +1 (844) 995-5545 phone number 0 0 users reported that they have UNsuccessfully reached Campbell's by calling +1 (844) 995-5545 phone numberFor screen reader problems+1 (800) 257-8443+1 (800) 257-8443Click up if you have successfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have successfully reached Campbell's by calling +1 (800) 257-8443 phone number Click down if you have unsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have UNsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone numberWe’re here to speak with you
-
Campbell's emailsmedia@campbellsoup.com100%Confidence score: 100%Support
-
Campbell's address1 Campbell Place, Camden, New Jersey, 08103-1701, United States
-
Campbell's social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 29, 2024
- View all Campbell's contacts
Recent comments about Campbell's company
Rotten black potatoes in cream of potato soupOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.