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I am tired of canada post’s use/misuse of local courier companies to deliver parcels doing their work for them and doing it poorly.
This is about the 6th time this happens this year. This time I ordered a product within canada (Ontario) by expedited parcel and to be received today at the latest (7 days). I spoke to a customer service rep at canada post who told me a contracted courier service is supposed to deliver it today. After waiting around all day and nothing was delivered I called again to find out until what time they deliver until. They were not sure, but when canada post delivers, they stop at 5:00 pm but contract couriers can deliver later. They gave me the name of the courier company, intelcom courier canada inc.In calgary. I called them to find out when they were delivering until. They looked up my parcel and told me it would be delivered tonight by 8:00 pm. Someone named peter had it on his truck and he usually does all the business deliveries first then the residential. Well 8:00 came and peter never showed up. Not surprised.
Last year at christimas time (2005) , the local postal outlet which is privatized as well, had parcels from the floor to the ceiling in an unsecured area, within the same space that is used as a waiting area since there is another business utilizing the same common space. This went on for over a month. I asked the clerk at the postal counter what was going on. Very frustrated, she told me that the contracted courier company was not making the first attempt to deliver the parcels to the receiving customers, but dropping them off right away at the postal outlet and canada post is waiting for their contract to run out (I guess it is too much trouble for canada post to cancel such a contract). This type of & ldquo;service” delays even receiving your notification card that a parcel is waiting for you at the postal outlet by 3-5 days since the postal outlet has to mail the notification card to you after they receive the dropped off non-delivered parcels.
I think it is about time all canadians are made aware that canada post no longer delivers most of the parcels and they use contract courier companies that really don’t care about delivering on time since it does not affect them financially & ndash; until they get enough complaints that canada post finally cancels their contract or in most cases, lets it run out and don’t renew their contract. So…. If you find it takes awhile for your parcels to either get anywhere or if you get a notification card in the mail several days after you should have received anything saying a delivery attempt was made but you weren’t home but in fact you were then you know what is going on. A lousy local courier service is not even attempting to deliver your much awaited items, but dropping them off at the postal outlet instead. All one can do is complain, complain, complain to canada post and maybe, maybe they will do something about it. Probably not.
03 Registered mails lost.
All 03 sent from Russia to Canada on different days.
All 03 lost their tracking at CAYTOA, Canada Post office in February 2019.
Please check what is going on ...
Hello and Good Day,
According to supplier the content of parcel delivered and received on Apr.22-24/2019 (Tracking number [protected]) should contain two (2) items and I received only one item inside the parcel.
Definitelly I don't want to pay for 2 items if I have received only one.
Please advise asap next steps.
Thank you
Peter Dorobantu
Hello and Good Day,
According to supplier the content of parcel delivered and received on Apr.22-24/2019 (Tracking number [protected]) should contain two (2) items and I received only one item inside the parcel.
Definitelly I don't want to pay for 2 items if I have received only one.
Please advise asap next steps.
Thank you
Peter Dorobantu
Everytime I have a package delivery no matter how big or small a parcel is, they never even attempted to knock on my door to deliver the package! NEVER! They will always put a notice card on my mailbox and that's it. No wonder your service rating is so low! Please have some decency to provide quality service!
Please provide me updates regarding the post that I have sent on 05 th August from India but still not recieved by my husband ..it contains my important documents..please do the needful.
On several occasions I will get notification that my mail has been delivered and notice left in box, more often than not the notice is not in the box or after giving the slip/signing for the package the worker informs me they "can't find it" and to come back another day.
I mailed this picture out and the mail courier said buy this box and pack it with bubble wrap this way and it won’t get damaged
The couriers don’t damage these boxes they are more careful
It shipped to the address and when received the glass was broken and the picture was scratched making this $100 signed picture worthless
IRCC Niagara ON mailed Canadian citizenship certificates on 4th August to Oakville. Till today to we didn't receive certificates. Within city should not take more than four days.They posted through
Canada post regular post on 4 August
I would like to put in a complaint about our mail carrier. Our mailing address is:
886 Truro Road
North River, NS
B6L 6W3
You NEVER know when the mail is coming, some days he is here around 9:00 am, sometimes it may be 10:00 am, or 1:00 pm and today it was 3:40 PM before he got here and most days, he doesn't put our flag up.
My 2 parcels are stuck at Richmond too and one is since Sep. 9th. Sep. 28th today. I did talked to one of them as well and they don't have any idea where and why.
It is so irresponsible and lame.
Postal service in Japan was privatized 20 years ago.
I wonder when that'll be in Canada.
CLV is shutting down our elevator for 12 weeks and I just saw the notice that there won't be any mail delivery during time. The note says we have to go to 333 Woodland to pick our mail up.
This is very far for most of us to go. Could we please have out mail delivered somewhere closer? There is a postal outlet in Denman Mall which is much closer.
Please send my package from Richmond BC already holy. I want my close what do I pay shipping fee for omg! Im so mad.
I received ad mail from the Canadian Red Cross, in a 9X12 manila envelope.
One end had been trimmed so the envelope was open. I don't think anything was taken out.
Date - Tuesday, November 29th, 2022
Found in my mailbox on the day of delivery
Promotional material for Canadian Red Cross.
One end had been trimmed off, leaving the envelope open
I lost my keys sevral weeks ago and my Landlord has not replaced them, i can not get my mail , i have important documents coming and most likely sent back , My name is Donald Swanson and i can be reached at bigdonswan@gmail.com or by phone at [protected]
Congressional crescent
I am a person with a disability- I cannot access the mail box. Because of the lact of snow removal.
Please be advised-I will preceding with legal access if thé Disability Access is corrected.
Thanks for your action on this issue.
This Canada Post driver blocked access to a handicap parking spot. WhenI asked him to move his vehicle he replied with f%%k off and mind your own f%%king business. When I took these pictures he went POSTAL and tried to assault me.
When I filed a complaint all I got was a form letter apologizing for the poor service I experienced.
My package is in its way back eithour being delivered to me. It's still in Saint John but they say I can't stop it . I didn't receive any notification of delivery. Nothing. It's beenexpensive to send
i have an item that shows delivered to my community parcel box in my building, but no key was in my mailbox. this has happened to other tenants in my building complex and the key was put in the wrong mailbox. Canada post needs to be more responsible with the mail delivery.
Hi,
I placed order by phone received credit card consent email.Order #[protected].
No tracking number provided.
Kindly contac by email. ddesouza16@yahoo.ca
Tracking won’t update I’ve called and asked about it got no help what so ever this is ridiculous
Your customer service person can close a case whenever they want. They don't get their jobs done, they never deliver to door. They always deliver to their stupid office. This kind of business should be closed.
Walkerton Ontario (N0G 2V0) Post Office refuses to deliver mail unless the address includes a Box number. Really?
So much for service and dependability.
Yesterday evening ,when I received offers from Oceania Cruises and some other ads, I found the mailbox lock broken...I suppose it cannot be repaired, so I want you provide us with a new one...Thanks and have a nice day!
Receive package in community mailbox last Thursday can not opening the mail box where they put the package key 4a opened they put package in 4b but cannot opened the door.Is it possible to put the package in 4a where I could open the door.you need to change both locks thank you
Could not get an appropriate answer from rubbish AI assistant. Couldn't get to an actual representative.
Is a text message from Canada post with a link to confirm your address a legit text, or is it scammer B.S..?
@13:10 on March 12, I discovered our mail boxes in the lobby were left open.
Every time I saw your postman, he was on his phone while working.