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Canvas Castle

Canvas Castle review: Return/refund policy and quality of product

S
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2:03 pm EDT
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Received my order on January 25, 2025, which I thought was going to be a framed canvas print, it was not. You have to read the fine print. The quality of the canvas is poor. The 30 day money back guarantee shown on the homepage of the website is deceiving. Again, read the fine print. If they do allow an "approved" return, it has to be sent to Auckland, New Zealand, which is extremely cost prohibitive from the United States. There is a location address in the US but that is not meant for returns. Not sure what that is about! I felt bullied into keeping the product, frustrated and offended. I felt taken advantage of and scammed. I would not recommend anyone purchase anything from this company.

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    13850 SW 143rd Ct, Miami, Florida, 33186, United States
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  5. Maria
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    Mar 29, 2025
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Canvas Castle Category
Canvas Castle is ranked 260 among 310 companies in the Home and Interior Decor category