Capella University’s earns a 4.5-star rating from 645 reviews, showing that the majority of students are exceptionally satisfied with educational experience.
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Review process of capstone final paper
I submitted my capstone final paper to Capella university review board on January 25. The policy is 2 weeks for a review. The Winter quarter ended on March 15 without any response from the review board. The Spring quarter is about to start and I still have not received a response. I am also requesting tuition credit for the Spring quarter. My mentor has tried to contact some one to inquire about the delay, but no one has an answer. I have reached out to the advising team and they have submitted a complaint and tried to contact someone from the review team. I still have not received an update concerning this matter.
phd program
I read a complaint online about capella. I too, had a major issue with them. I sent my required doctoral work to my chair for review. She sent me an email confirming receipt of it and said she would review and get back to me in a few weeks. The course ended without me hearing from her so I emailed to enquire about my status. She told me she never received the documents. I sent her a screenshot of the confirmation. She responded "oh I must have misplaced them. Send them again" so I did and the same thing happened again. I then lodged a complaint with the school. When my advisor learned of the complaint, she dropped me as an advisee. Then I had to go on a faculty search for a new advisor. When I finally got one to accept me, she reviewed my work that had been previously approved and stated that although it had already been approved, she didnt like it and instructed me to "start over from scratch" but would not provide an extension for me to complete the task now assigned. Lo and behold, I missed the next benchmark deadline and as such was administratively removed from the program. I spent a lot of money via financial aid for that program and will never yield a return. I will be paying off my student debts until I die because of them. Thankfully, I found a dissertation completion program at ncu to get me to cross the phd finish line but those student loans from an incomplete program are killing my credit score!
Sent from yahoo mail on android
Lack of support from a frustrated mft student
I have been in the marriage and family therapy (MFT) program since 2012. I have taken all the classes and everything, all that I need to do is my fieldwork.
I am having issues finding a place to do my fieldwork and have had to push back my date multiple times, I am not reaching the cutoff date (I have until September before the remove me from the program). I have done all the suggestions and recommendations that have been giving to me and still haven't found a place. I keep running into the following issues: Places don't meet the requirements of the university, places have already accepted interns, places only work with local university students. I have shared this with the proper people and all I keep getting is "use the resources on the website, network, etc" basically I keep getting the same response I have been getting.
It's like they don't even care about the success of the student only just getting the money. I feel like I am not being heard and I would not recommend this school to anyone.
Please feel welcome to send us an email with your name and contact information to learnersupport@capella.edu and we will ask a team member to reach out to you.
Failing students based on an apa error.
For all students past and present with complaints against Capella, please see the new law passed on "Obama for-profit college fraud protection order " that has recently been ordered into force. All students should file a complaint against Capella University, seeking to have student loan debts cancelled due to Capella University's fraud and scams we have all experienced.
Who do I file complaint with the teacher after I was averaging a b the whole semester flunked me gave me a zero on my paper that was submitted on time but the teacher turned the drop box off early and she did other students the same way all though their paper was on time and when we call IT tech and follow instructions they tell us that we should not listen to IT tech but they should make teacher hold to her standards. they took my money and did otrher student like this as well the same teacher but this student was a A student and submitted paper on time.
Retaliation practices
I filed a complaint against Capella in 2002 with the Federal Omsbudman. The complaint was settled between Capella and myself. I applied to attend Capella in July 2018 but was never admitted after three weeks. The process, as I was told by my enrollment advisor should've only taken one week. Capella was retaliating against me for filing the complaint in 2002. I have filed a complaint with the Higher Learning Commission, Capella's accrediting body. Capella is unfair and has discriminating practices. I will not give up with my complaint.
https://capellauniversitylawsuit.com/the-capella-lawsuit/
Hi, Sherry. We would welcome the opportunity to discuss your concerns. Please send us an email with your name and contact information to learnersupport@capella.edu and we will have a team member reach out to you.
do not contact leaner support they will never rule in your favor or make the teachers hold to their standards we need to protest or go before a higher agency they flunked my friend as well and she a A student she submitted her paper on time and teacher would not give credit because it was emailed, I say the federal ombudsman office because they do not have one there at Capella, they are terrible.
Billing practices
I was signing up for the second on line class when because of a family emergency I had to withdraw. I couldn't reach my adviser directly, so I left a voice mail in the adviser voice mail box. I followed up with an email 2 weeks later when it was clear by an email I received, they never got my message.
I withdrew before the class started but they still charged my $2900 for a class I never took or officially signed up for.
Capella University
Capella Tower
Attn: DMMS
225 South 6th street 9th floor
Minneapolis MN 55402
I worked very hard to earn my MBA degree and to complete courses while adjusting to the stress of balancing family, a full time professional job, and the desire to excel. Today, I am disgusted. Feeling bamboozled! I received a call from the business office today informing me that I have a balance owed which essentially means that my degree credentials are held hostage until the balance is paid. You see, it's not that I owe money for a course. Common sense says that you have to pay for the course. My severe disappointment is that the matter was not communicated appropriately prior to my graduation in September. I received all sorts of communication on almost a daily basis from the university. But not one email was provided to say, "hey, Ms. Wilson, you have a balance that will not be covered by your student loans unless you do the following...". Do not find yourself in this predicament. I urge you to stay on top of your balance. After all, this is a for-profit university.
Hi, D. Lynn. We would welcome the opportunity to discuss your concerns. Please send us an email with your name and contact information to learnersupport@capella.edu and we will have a team member reach out to you.
Horrible mentor
I had my first episode with my mentor in the summer of 2017. I was highly frustrated by the way my dissertation was carrying out and on my week 10 assignment I stated that I felt like I didn't accomplish anything that quarter. She gave me a 50% on my assignment and I had gotten 100% on every week 10 assignments until this. I contacted her and told her it wasn't a personal attack on that I was just frustrated. She told me not to worry about it I was still going to pass. Winter quarter I submitted to IRB and they stated that my research wasn't phenomenal and I had been working it for almost a year and that is after working on it for a year as case study just for them to tell me it was phenomenal. I was on a conference call when my mentor suggested that it was generic research and I expressed my concern about her competence as my mentor. This quarter she gave me a NS stating that I had a lot of grammatical errors and rushed work. I never even submitted to her that quarter. I appealed it and never received a response until today and I lost my appeal, they stated that I didn't complete everything on my POA but never addressed my issue about never completing it before and they said that my complaint about my mentor being vindictive was unfounded because everyone who was on the phone during the conference call said that she was professional. This is supposed to be doctoral level staff and they don't know the difference between vindictive and unprofessional. I never said that she was unprofessional, I said that I believe that she gave me a NS because of my comments. So this quarter I submitted and it took one of the people on my chair two in a half weeks to respond. It was then sent back to the school for an approval for the second time. I was on milestone 6 and sent back to milestone 3. I received the revisions and was working on them. On May 28th I was in a car accident this significantly slowed down my work on my research plan. A phone conference was scheduled with my mentor, doctoral success and myself. I explained that I was taking my time to avoid the problem from last quarter and I was in an accident and it hindered my work as well. John from doctoral success program told me to work on it over the break. My mentor gave me a NS for not telling her directly but she was on the phone call when I stated this. Two NS in a row is academic withdrawal. I am not fighting it, I don't even want to be an alumna from this school. I am trying to save someone from the same hell and extremely high student loans from this unprofessional and corrupt school. When you submit a complaint to them, you never hear back, they inform the person who you complain about. This school should not be legal.
My mentor"s name was Dr. Kay Carter
My entor refused to grade my work for 10 weeks because she said it was not 100% and she only grades work that is 100%. She lied on a phone call with myself, her boss and my Advisor, stating she would accept my work. I turned it in and two days later she sent e an E-ail stating that should would not accept it. I requested countless mentor changes. Was denied. Was dismissed from the school based on academics with a 3.939 GPA. I actually hired a profession that is all she does is review capstone, dissertations and thesis to help me make my paper perfect. Still received a non-passing grade with a professional helping me with areas that needed corrections. That says something right there. They are a nightmare!
Hi, Stephanie. We would welcome the opportunity to discuss your concerns about your mentor. Please feel welcome to send us an email with your name and contact information to learnersupport@capella.edu and we will ask a team member to reach out to you.
Service
I started Capella University in 2009. In 2012 I was in my practicum and internship I where I completed with very high grades. In 2012 I was in a domestic violence situation but still managed to complete requirements. In 2013, December, I had a child all while completing requirements for my second Internship. Unfortunately, at the time of my second Internship I was homeless and missed a few online supervision on camera; however, I made them up but nonetheless I was still provided with a grade of NS. I appealed the decision as I noted I was homeless and living out of a van with my children and was unable to get to the 3 missed camera supervisions but I was on the phone. I was "punished" with writing an essay about the importance of supervision. Move forward March 2014 I was again still in internship, working towards my hours and had to withdraw due to medical reasons (emergency brain surgery). I was made, even though medically withdrawn made to pay an outstanding bill from that course. Again I was not working and finally had to withdraw completely from Capella in 2015. I then, called monthly to see if I could get some assistance with paying for the course and was denied any help.
In 2017 I began researching and was able to dig up the $1500 I owed and spoke with a Jon Gubbels my admissions counselor. I verbalized my concerns primarily being financial and was told by Jon himself (I have emails) that I only had to make up on course COUN5504 and take a Trauma course as it was now required before I can get back into my Internship II. I confirmed and reconfirmed that I would only need these two courses to complete.
I struggle to find an internship site; finally found one; completed the application; my site and application was approved and now in May 2018 (after approval of my internship) I am told I need to retake 5 classes; previously taken; and residencies which would require me to go out of state. Even though I am a single mother; with very limited financial resources and very if any support to watch my children.
I checked with state licensing facilities that stated they do not have requirements of "expired courses" and really it was up to the college. I send a very detailed letter to a Dr. Lange about my past experiences; homelessness, brain surgery, domestic violence, the providing of misinformation by Capella staff and basically beg that I get some type of recourse and even agreed to have to take an extra internship course to make up for any hours that might have been missed.
I am denied and told sorry, we understand you are frustrated but university policy...and she is not approving my moving on and hopes that I can continue with my education. I have no financial aid, I went to 2 residencies at 2 different states and paid out of pocket myself. I do not have any more finances, to continue, have way more than the required credits needed for my masters degree and am provided no recourse except; hopefully you can finish if not withdraw. Where is the identification of admissions staff that provide misinformation? Where is the identification of extreme admission techniques promising one thing only to get a person in the door then not allowing them to move further without more finances even though these courses were already taken.
We would welcome the opportunity to discuss your concerns. Please feel welcome to send us an email with your name and contact information to learnersupport@capella.edu and we will ask a team member to reach out to you.
Multiple-professors & tech
5/27/18
I have considerable issues with one classroom with accessing classrooms, submitting and replying. Tech support is not available on the weekends when assignments are due. One professor in particular will not accept anything not submitted via email keeps telling me that I need to contact tech support, who tell me to contact the professor since it's her classroom the issue is with.
Professors do not post complete assignments or there are so many grammatical errors that it's impossible to decipher what they even are asking.
Hi, Smcmahon. Thank you for sharing your feedback. We would welcome the opportunity to discuss your concerns. Please send us an email with your name and contact information to learnersupport@capella.edu and we will have a team member reach out to you.
Many issues and worst is the huge loan much beyond my capacity to repay for the rest of life
To keep me as a student longer in the system
1. Lack of close guidance in the initial milestones
2. Change of grade from satisfactory to unsatisfactory
Charging me with additional amounts twice
1. By delaying to drop me from course despite my timely request to be dropped of from the course
Kept me in the course and extending my program by a quarter.
1. delayed submission of my paperwork to school committee by faculty
2. delayed review of my paper by school committee
Slapped with a heavy lifetime debt of student loan by
1. Lack of information provided on the type of loan - Unsubsidized ( feel like experiencing a heart attack) as I cannot afford the rise in interest on a daily basis! I am the bread winner, and feel drowned and can never lift my head.
2. Repeatedly I was told my loan was less than 50, 000/- when it is 78, 000/-
Did not have a chance to even see my name in the list of graduates after all my struggle to earn the doctoral degree with $77, 000/- I wish not even my enemy any of the suffering I go through.
Reasons provided are ridiculous.. such as submission of paper for printing
They decided to put my name for Aug commencement graduates list!
I feel punished and do not even feel like taking pride in my degree for which I longed due to all the struggle and chasing with Capella.
Very insensitive, money oriented organization overall.
My thought is go for it but knowing what you will have to go through!
contact: cyberghost200 @yahoo.com for help am very sure he can help you clear it all he's a good hacker without any trace of school database, give it a try...he help me when i was having the same issues also change my F's i was really happy
phd programs
Minnesota Office of Higher Education
The Minnesota Office of Higher Education (OHE) licenses or registers most private colleges and out-of-state higher education institutions operating in Minnesota. The OHE has the authority to take action against the license of a private college or out-of-state higher education institution that violates Minnesota law. To file a complaint against a private college or out-of-state higher education institution, fill out the OHE's Student Complaint Formexternal link icon and send it to the OHE as follows:
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108
Inconsistent feedback, unprofessional, and much more.
I have been in the dissertation course for over two years, I was on milestone 5 majority of this time. I started the study as a case study, I was told that my study wasn't case study, but phenomenal. I worked it as phenomenal and yesterday I am being told that my study isn't phenomenal, but generic. I am being required to repeat a milestone that I have...
Read full review of Capella University and 5 commentsThe horrible mentors that they hire for phd programs
The mentors that teach at Capella are horrible. After I passed my comprehensive examI was assigned a mentor. He made me prove that I was in his class and said he had to many students. clearly he didn't want to be my mentor. The next mentor was a woman that gave me an NS on the last week of class after I met with her over the phone every Thursday. My third Mentor claimed he never got my corrected SMR. As time went on I was making progress I thought, he kept asking if I wanted to do an Ed.S. I said no I already have one. As time went on my husband had a stroke and I turned in my corrections late. He gave me an NS. I didn't like it but I took full responsibility for it. Then he told me to submit my SMR for review. I did, made all of the corrections and HE decided not to resubmit my SMR because HE felt it was not good enough. I did not find out he gave me and NS until the day after the class was over. When he was called on the phone he pretended he did not know what he did. After I tried to get back in they told me know and offered me a masters degree. This will make my third masters. They took my money and made me get in more debt. CAPELLA IS NOT TRUTHFUL AND THEIR INSTRUCTORS ARE BOTTOM OF THE [censor] POND
What I experienced is not much different than yours. We need to do someting about it. I am looking to join a class action lawsuit against the school and will also file complaints to appropriate government oversight agencies. To me, Capella as a public company has endured deceiving practice. Yet the government is either giving the school a pass or pretends nothing has happened.
Student loan and no job!
I graduated from Capella in March 2017 after completing my degree (PhD) in August 2016. To date, I remain unemployed, can not get a job, can not get help from Capella (except for a list of websites I am already on and how to write a resume) and I owe $1400/a month, DOUBLE what I expected to pay, which makes me question charges. I have a debt of $145, 000... more than a house in some parts of the country and I CAN NOT GET A JOB! I CAN NOT get help from Capella and I am drowning in debt. I believe I was over-charged for my degree (how can I owe so much, especially when I took off several quarters?!?!) and WHY can I not get a job? Is it the Capella name that is keeping me from it? (the success is 65%!) My teaching career has been excellent, with outstanding references and a track record that is incredible. This is mind blowing, a loan that is over $140, 000 and no way to pay, which has also impacted my credit score and personal life. It has had a terrible impact of my family and myself; personally, emotionally and mentally!
I, as well, graduated in 2017 (with my degree completion in 2016). I have had no change in employment or income status. In fact, the position I was hoping to gain at the end (Research Psychologist with the NAVY) is not attainable, because they do not respect the accreditation of Capella. $110k down the drain. Unbelievable.
We would welcome the opportunity to discuss your concerns, as well as connect you with our Career Services team, which offers resources and career counseling. Please send us an email with your contact information along with the information you provided here to learnersupport@capella.edu and we will have a team member reach out to you.
Said loan capped out with 2 classes left to graduate
I completed all my FAFSA documents and loans to get proper funding the 4 years I’ve been at Capella and I’m 2 classes away from graduating classes are due to start 10/09/17 and they say I can’t start my course until I pay a out of pocket expense of $3, 000 because my loan capped out. I wasn’t informed and they said the loan capped out for spring and summer but yet they let me continue with those classes and with this said balance. They said I need to pay the balance before 10/03/2017 and I just had a baby if I had the $3, 000 I wouldn’t need the loans in the first place. So now I won’t be able to graduate because it’s to late for any aid and they don’t even care I worked so hard to gain my degree and this is a kick in the face to not be able to obtain it.
Hi, Jessika. We would welcome the opportunity to discuss this with you. Please send us an email with your contact information along with the information you provided here to learnersupport@capella.edu and we will have a team member reach out to you.
Financial aid
I need the Financial Aid Department to release, my aid in the Department of Education. I need it completed immediately I was released from your program. I am not paying back a loan when this school wants to misuse, my funds. Navient is on me and I want it in the Department of Education computer my funds release as I'm not going to your school anymore. I need it release in 48 hours you are not allowed to use my FINANCIAL aid as I'm no longer a student at your school. Please fix this today.
Michelle Cass
Hi, Michelle. We would welcome the opportunity to discuss this with you. Please send us an email with your name and contact information along with the information you provided here to learnersupport@capella.edu and we will have a team member reach out to you.
Capella university left me in debt with no degree
I started attending Capella University in Fall of 2008 at first I thought I was receiving a good education online, but then as my class progressed in my degree class I noticed that I was failing because teachers were not receiving my assignments, or my papers were not up to Capella standards. I paid for my thesis class out of my own pocket and still wa...
Read full review of Capella University and 5 commentsCorrupt, scam "school"
— join our class action lawsuit — Capella University Facts Many former students of CAPELLA are plagued with high debt to income ratios after taking out student loans from this for-profit university. CAPELLA was even recently questioned by the U.S. Government Accountability Office (GAO) for the “school” having such a [questionable and suspicious] high...
Read full review of Capella University and 4 commentsCapella sanctioned by the government
Capella Sanctioned by the Government
According to the GAO report, Capella had a high withdrawal rate among students in bachelor’s degree programs, and spent an usually high percentage of its revenue on marketing.
In March 2008, Capella was also the subject of an Education Department audit, which revealed that the school overcharged lenders and this department by over a half million dollars. The inspector general’s audit revealed mistakes in calculation of student eligibility for federal loans, as well as failure to return funds granted on behalf of students who withdrew from their courses.
SEE ABOVE AS CITED AT:
http://www.collegeaffordabilityguide.org/online-colleges-sanctioned-by-government-organizations/
Crappy education - scam - fraud
Capella University joined the long list of publicly traded education companies hit with class-action lawsuits filed on behalf of angry shareholders. The Police Pension Fund of Peoria has filed suit [PDF] in U.S. District Court for Minnesota, claiming that the company misled investors about its business practices in order to inflate the price of its stock.
Capella University has been engaging in abusive and fraudulent recruiting and financial aid lending practices, thereby increasing Capella’s student enrollment and revenues, ” the suit claims.
By: Beth Hawkins
NOV 11, 2010
MinnPost
https://www.minnpost.com/learning-curve/2010/11/suits-against-profit-universities-including-capella-raise-question-do-shareho
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Capella University emailsinfo@capella.edu100%Confidence score: 100%Support
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Capella University address225 South 6th Street, 9th Floor, Minneapolis, Minnesota, 55402, United States
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