CB Loans CareCredit Integrity of company

CareCredit review: Integrity of company

acard6 of US

Nov 27, 2023 4:20 pm EST

Verified customer

Featured review

I was lied to over the phone by multiple agent's (who I find out work overseas). I currently have four different purchases with care credit. Two of the purchases are interest free for a promotional period and another is a standard purchase that needs to be paid off within a month of purchase. I was told by 4 different agents that I can call in a payment and have the money I pay be re-allocated to pay off the standard purchase first then the remaining payment would be applied to the no interest accounts. Today when I checked the purchase accounts the payment, I made last months was not applied to the standard purchase but instead paid across the three purchases evenly. I now worry I will be charged interest without knowing I was even going to be charged interest. When I asked to speak with a higher up, he said that these actions could not be taken, and I was lied to four different times. He also said that the last agent I talked to Riley doesn't exist, so I was also lied to by an agent today about who she was. Also, many of these agents are working overseas as explained to me by a worker. They are a payment center and do not work for Care Credit.

Claimed loss: I would like the company to pay back any interest that I am charged and also stop lying to people about where their money is going.

Desired outcome: I need to hear from a higher up in the company that is in the United States and my problem resolved.

0 comments

Add a comment

CareCredit - sneaky little rules! 124

CareCredit - need info on class action suit 84

CareCredit - get rid off! 49

CareCredit - getting a card 9

CareCredit - template for lawsuit agains carecredit/ge moneybank 26

CareCredit - Dental / smilecare

CareCredit - Customer Service 1

CareCredit - card security scam 1

CareCredit - rip-off loan repayment plans 2

Resolved

CareCredit - deceptive and confrontational 1

Resolved

View all CareCredit reviews and complaints

CareCredit Contacts

CareCredit phone numbers

+1 (714) 434-4508
+1 (714) 434-4508

Click up if you have successfully reached CareCredit by calling +1 (714) 434-4508 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (714) 434-4508 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (714) 434-4508 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (714) 434-4508 phone number

Personal Care

+1 (904) 437-9434
+1 (904) 437-9434

Click up if you have successfully reached CareCredit by calling +1 (904) 437-9434 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (904) 437-9434 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (904) 437-9434 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (904) 437-9434 phone number

Development Manager

+1 (714) 434-4279
+1 (714) 434-4279

Click up if you have successfully reached CareCredit by calling +1 (714) 434-4279 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (714) 434-4279 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (714) 434-4279 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (714) 434-4279 phone number

+1 (757) 675-8963
+1 (757) 675-8963

Click up if you have successfully reached CareCredit by calling +1 (757) 675-8963 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (757) 675-8963 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (757) 675-8963 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (757) 675-8963 phone number

8006770718
8006770718

Click up if you have successfully reached CareCredit by calling 8006770718 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8006770718 phone number Click down if you have unsuccessfully reached CareCredit by calling 8006770718 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8006770718 phone number

Customer Service

8668937864
8668937864

Click up if you have successfully reached CareCredit by calling 8668937864 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8668937864 phone number Click down if you have unsuccessfully reached CareCredit by calling 8668937864 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8668937864 phone number

Customer Service

8008599975
8008599975

Click up if you have successfully reached CareCredit by calling 8008599975 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8008599975 phone number Click down if you have unsuccessfully reached CareCredit by calling 8008599975 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8008599975 phone number

General Inquiries

8559453561
8559453561

Click up if you have successfully reached CareCredit by calling 8559453561 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8559453561 phone number Click down if you have unsuccessfully reached CareCredit by calling 8559453561 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8559453561 phone number

Health Systems/Hospitals

8003003046
8003003046

Click up if you have successfully reached CareCredit by calling 8003003046 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8003003046 phone number Click down if you have unsuccessfully reached CareCredit by calling 8003003046 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8003003046 phone number

Interested in being a CareCredit Provider

8558278068
8558278068

Click up if you have successfully reached CareCredit by calling 8558278068 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8558278068 phone number Click down if you have unsuccessfully reached CareCredit by calling 8558278068 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8558278068 phone number

Health System Provider

8554833971
8554833971

Click up if you have successfully reached CareCredit by calling 8554833971 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8554833971 phone number Click down if you have unsuccessfully reached CareCredit by calling 8554833971 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8554833971 phone number

Redemption questions on orders and returns

8667481585
8667481585

Click up if you have successfully reached CareCredit by calling 8667481585 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8667481585 phone number Click down if you have unsuccessfully reached CareCredit by calling 8667481585 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8667481585 phone number

Rewards Points and General Account Information

More phone numbers

CareCredit emails

website@carecredit.com

100%
Confidence score: 100%

Support

chearn@carecredit.com

97%
Confidence score: 97%

executive

media.relations@carecredit.com

97%
Confidence score: 97%

Communication

More emails

CareCredit address

PO Box 960061, Orlando, Florida, 32896-0061, United States

CareCredit social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024