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CareCredit

CareCredit review: Integrity of company

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4:20 pm EST
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I was lied to over the phone by multiple agent's (who I find out work overseas). I currently have four different purchases with care credit. Two of the purchases are interest free for a promotional period and another is a standard purchase that needs to be paid off within a month of purchase. I was told by 4 different agents that I can call in a payment and have the money I pay be re-allocated to pay off the standard purchase first then the remaining payment would be applied to the no interest accounts. Today when I checked the purchase accounts the payment, I made last months was not applied to the standard purchase but instead paid across the three purchases evenly. I now worry I will be charged interest without knowing I was even going to be charged interest. When I asked to speak with a higher up, he said that these actions could not be taken, and I was lied to four different times. He also said that the last agent I talked to Riley doesn't exist, so I was also lied to by an agent today about who she was. Also, many of these agents are working overseas as explained to me by a worker. They are a payment center and do not work for Care Credit.

Claimed loss: I would like the company to pay back any interest that I am charged and also stop lying to people about where their money is going.

Desired outcome: I need to hear from a higher up in the company that is in the United States and my problem resolved.

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  1. CareCredit Contacts

  2. CareCredit phone numbers
    +1 (714) 434-4508
    +1 (714) 434-4508
    Click up if you have successfully reached CareCredit by calling +1 (714) 434-4508 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (714) 434-4508 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (714) 434-4508 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (714) 434-4508 phone number
    Personal Care
    +1 (904) 437-9434
    +1 (904) 437-9434
    Click up if you have successfully reached CareCredit by calling +1 (904) 437-9434 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (904) 437-9434 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (904) 437-9434 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (904) 437-9434 phone number
    Development Manager
    +1 (714) 434-4279
    +1 (714) 434-4279
    Click up if you have successfully reached CareCredit by calling +1 (714) 434-4279 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (714) 434-4279 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (714) 434-4279 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (714) 434-4279 phone number
    +1 (757) 675-8963
    +1 (757) 675-8963
    Click up if you have successfully reached CareCredit by calling +1 (757) 675-8963 phone number 0 0 users reported that they have successfully reached CareCredit by calling +1 (757) 675-8963 phone number Click down if you have unsuccessfully reached CareCredit by calling +1 (757) 675-8963 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling +1 (757) 675-8963 phone number
    8006770718
    8006770718
    Click up if you have successfully reached CareCredit by calling 8006770718 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8006770718 phone number Click down if you have unsuccessfully reached CareCredit by calling 8006770718 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8006770718 phone number
    Customer Service
    8668937864
    8668937864
    Click up if you have successfully reached CareCredit by calling 8668937864 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8668937864 phone number Click down if you have unsuccessfully reached CareCredit by calling 8668937864 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8668937864 phone number
    Customer Service
    8008599975
    8008599975
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    General Inquiries
    8559453561
    8559453561
    Click up if you have successfully reached CareCredit by calling 8559453561 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8559453561 phone number Click down if you have unsuccessfully reached CareCredit by calling 8559453561 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8559453561 phone number
    Health Systems/Hospitals
    8003003046
    8003003046
    Click up if you have successfully reached CareCredit by calling 8003003046 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8003003046 phone number Click down if you have unsuccessfully reached CareCredit by calling 8003003046 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8003003046 phone number
    Interested in being a CareCredit Provider
    8558278068
    8558278068
    Click up if you have successfully reached CareCredit by calling 8558278068 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8558278068 phone number Click down if you have unsuccessfully reached CareCredit by calling 8558278068 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8558278068 phone number
    Health System Provider
    8554833971
    8554833971
    Click up if you have successfully reached CareCredit by calling 8554833971 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8554833971 phone number Click down if you have unsuccessfully reached CareCredit by calling 8554833971 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8554833971 phone number
    Redemption questions on orders and returns
    8667481585
    8667481585
    Click up if you have successfully reached CareCredit by calling 8667481585 phone number 0 0 users reported that they have successfully reached CareCredit by calling 8667481585 phone number Click down if you have unsuccessfully reached CareCredit by calling 8667481585 phone number 0 0 users reported that they have UNsuccessfully reached CareCredit by calling 8667481585 phone number
    Rewards Points and General Account Information
    More phone numbers
  3. CareCredit emails
  4. CareCredit address
    PO Box 960061, Orlando, Florida, 32896-0061, United States
  5. CareCredit social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all CareCredit contacts
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