Cartier’s earns a 1.4-star rating from 46 reviews, showing that the majority of luxury jewelry enthusiasts are dissatisfied with their exquisite pieces.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Cartier Watches Replica,Cartier Jewlery Replica, The High Quality Replica Cartier Sale
Cartier Watches Replica, Cartier Jewlery Replica : - Cartier Tank Americaine Cartier Tank Francaise Cartier Ballon Bleu Watches Cartier Must 21 Watches Cartier Pasha De Cartier Cartier Santos Watches
Strap broke 4 times and no service at all from Cartier!
I have bought a Cartier Ballon Bleu in Cozumel, Mexico. In the first few months the strap just fell off my arm. I took it to the shop where I have bought it and they repaired it. After a couple of months the same happened. They have repaired again. When it happened the third time in 1 year! They have sent it directly to Cartier in Mexico City and apparently it was a known problem in the Ballon Bleu line of Cartier. They repaired it and after a couple of months it happened for the 4th time. I wrote Cartier Mexico and they just send me back to the shop where I had bought it in the first place. Today it felt off my arm for the 5th time. Does anybody know how I can get to somebody at Cartier who will listen to this and actually solve this? Pease write me [protected]@yahoo.com I would be very grateful for that and in the mean time I will use my Swatch which is a lot better in quality.
Does anybody know how I can get to somebody at Cartier who will listen to this and actually solve this?
I took my Santos to HK Cartier repair centre for a change of battery. I was urged to get it back several times. When I finally went there for my watch back, I was stunned at the message that my watch only ran for 2 days after it was delivered to the counter for my pick-up. What a joke!
Is the French Headquarters management too busy cutting staff to attend to complaints from all different parts of the world?
Poor Service
My (now) wife and I bought a set of wedding rings at Cartier costing several thousand dollars. we told them when our wedding was and they said they would resize and engrave our rings prior to the wedding in 3 weeks, the work would only take 2 weeks. after several phone calls near the end of the 2 weeks, still no rings. it wasn't until my wife went to the shop the day BEFORE the wedding that she found out they were NOT in the workshop, she had to go to the workshop and wait for them to be done. She was then told that the wedding rings do NOT come with a box - what then? a zip-lock bag? do NOT buy from this company - so sad a seemingly prestigious brand treats customers like this - buy Tiffany or some other brand!
The complaint has been investigated and resolved to the customer’s satisfaction.
Stolen Ring
16th Jan 2011, I took off my wedding ring to wash my face before rushing off to the airport (LAX) and upon reaching the airport, found my ring missing. I called Portofino Anaheim immediately and cried for help. But the ring has gone missing. I'm very sure the chamber maid took it since she was already outside the door when we left. However, they denied everything. I wouldn't care less if it was a normal ring, but this was my wedding ring. I would make a police report or send this to a beurea if someone could please direct me to one.
Taking your money and never delivering
I ordered an engagement ring from the Cartier collection, I was told it would take 3 months for delivery. Three days before Christmas, they said the ring is no longer made and hasn't been made for more than a year. They said I could buy something else or they would refund my payment within 30 days. Of course I want my money back, but to wait three months to tell me something they should have known immediately? That is fraud, at best; but THREE DAYS BEFORE CHRISTMAS!?! Do yourself a favor, DON'T BUY FORM CARTIER!
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized billing
Please help. I have been a Cartier costumer since 1985 and own several watches, jewelery a glasses. I recently sent in a pair in to get serviced and had one broken part and one that was bent but could be repaired. They send me a bill for $771 for the repair. There are three parts to there rimless glasses and they want to replace all three parts that should...
Read full review of Cartier and 15 commentsCartier Reviews 0
If you represent Cartier, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Cartier
Here is a comprehensive guide on how to file a complaint against Cartier on ComplaintsBoard.com:
1. Log in or create an account on ComplaintsBoard.com.
2. Navigate to the complaint form by locating and clicking on the 'File a Complaint' button at the top right corner of the website.
3. Write a concise Complaint Title summarizing the main issue with Cartier.
4. Detail the experience by mentioning key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attach any relevant supporting documents, avoiding sensitive personal data.
6. Fill in optional fields like 'Claimed Loss' for financial losses and 'Desired Outcome' for resolution sought.
7. Review the complaint for clarity, accuracy, and completeness before submission.
8. Submit the complaint by clicking the 'Submit' button.
9. After submission, regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide users effectively through the process of filing a complaint against Cartier on ComplaintsBoard.com.
Overview of Cartier complaint handling
-
Cartier Contacts
-
Cartier phone numbers800 0007 7775800 0007 7775Click up if you have successfully reached Cartier by calling 800 0007 7775 phone number 1 1 users reported that they have successfully reached Cartier by calling 800 0007 7775 phone number Click down if you have unsuccessfully reached Cartier by calling 800 0007 7775 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 800 0007 7775 phone number100%Confidence scoreInternational1800 130 0001800 130 000Click up if you have successfully reached Cartier by calling 1800 130 000 phone number 1 1 users reported that they have successfully reached Cartier by calling 1800 130 000 phone number Click down if you have unsuccessfully reached Cartier by calling 1800 130 000 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 1800 130 000 phone number100%Confidence scoreAustralia1800 1651 08091800 1651 0809Click up if you have successfully reached Cartier by calling 1800 1651 0809 phone number 1 1 users reported that they have successfully reached Cartier by calling 1800 1651 0809 phone number Click down if you have unsuccessfully reached Cartier by calling 1800 1651 0809 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 1800 1651 0809 phone number100%Confidence scorePhilippines1800 011 3331800 011 333Click up if you have successfully reached Cartier by calling 1800 011 333 phone number 1 1 users reported that they have successfully reached Cartier by calling 1800 011 333 phone number Click down if you have unsuccessfully reached Cartier by calling 1800 011 333 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 1800 011 333 phone number100%Confidence scoreThailand+1 (800) 227-8437+1 (800) 227-8437Click up if you have successfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have successfully reached Cartier by calling +1 (800) 227-8437 phone number Click down if you have unsuccessfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +1 (800) 227-8437 phone numberMexico+41 445 809 090+41 445 809 090Click up if you have successfully reached Cartier by calling +41 445 809 090 phone number 1 1 users reported that they have successfully reached Cartier by calling +41 445 809 090 phone number Click down if you have unsuccessfully reached Cartier by calling +41 445 809 090 phone number 1 1 users reported that they have UNsuccessfully reached Cartier by calling +41 445 809 090 phone numberSwitzerland+1 (855) 888-8798+1 (855) 888-8798Click up if you have successfully reached Cartier by calling +1 (855) 888-8798 phone number 0 0 users reported that they have successfully reached Cartier by calling +1 (855) 888-8798 phone number Click down if you have unsuccessfully reached Cartier by calling +1 (855) 888-8798 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +1 (855) 888-8798 phone numberCanada+44 203 147 4850+44 203 147 4850Click up if you have successfully reached Cartier by calling +44 203 147 4850 phone number 1 1 users reported that they have successfully reached Cartier by calling +44 203 147 4850 phone number Click down if you have unsuccessfully reached Cartier by calling +44 203 147 4850 phone number 1 1 users reported that they have UNsuccessfully reached Cartier by calling +44 203 147 4850 phone numberUnited Kingdom & Ireland+64 800 880 197+64 800 880 197Click up if you have successfully reached Cartier by calling +64 800 880 197 phone number 1 1 users reported that they have successfully reached Cartier by calling +64 800 880 197 phone number Click down if you have unsuccessfully reached Cartier by calling +64 800 880 197 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +64 800 880 197 phone number100%Confidence scoreNew Zealand+32 24 002 600+32 24 002 600Click up if you have successfully reached Cartier by calling +32 24 002 600 phone number 1 1 users reported that they have successfully reached Cartier by calling +32 24 002 600 phone number Click down if you have unsuccessfully reached Cartier by calling +32 24 002 600 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +32 24 002 600 phone number100%Confidence scoreBelgium+359 29 893 313+359 29 893 313Click up if you have successfully reached Cartier by calling +359 29 893 313 phone number 1 1 users reported that they have successfully reached Cartier by calling +359 29 893 313 phone number Click down if you have unsuccessfully reached Cartier by calling +359 29 893 313 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +359 29 893 313 phone number100%Confidence scoreBulgaria+420 800 144 269+420 800 144 269Click up if you have successfully reached Cartier by calling +420 800 144 269 phone number 1 1 users reported that they have successfully reached Cartier by calling +420 800 144 269 phone number Click down if you have unsuccessfully reached Cartier by calling +420 800 144 269 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +420 800 144 269 phone number100%Confidence scoreCzech Republic+33 142 184 383+33 142 184 383Click up if you have successfully reached Cartier by calling +33 142 184 383 phone number 1 1 users reported that they have successfully reached Cartier by calling +33 142 184 383 phone number Click down if you have unsuccessfully reached Cartier by calling +33 142 184 383 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +33 142 184 383 phone number100%Confidence scoreFrance+49 895 598 4221+49 895 598 4221Click up if you have successfully reached Cartier by calling +49 895 598 4221 phone number 1 1 users reported that they have successfully reached Cartier by calling +49 895 598 4221 phone number Click down if you have unsuccessfully reached Cartier by calling +49 895 598 4221 phone number 1 1 users reported that they have UNsuccessfully reached Cartier by calling +49 895 598 4221 phone numberGermany+39 23 026 548+39 23 026 548Click up if you have successfully reached Cartier by calling +39 23 026 548 phone number 1 1 users reported that they have successfully reached Cartier by calling +39 23 026 548 phone number Click down if you have unsuccessfully reached Cartier by calling +39 23 026 548 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +39 23 026 548 phone number100%Confidence scoreItaly+31 207 192 455+31 207 192 455Click up if you have successfully reached Cartier by calling +31 207 192 455 phone number 1 1 users reported that they have successfully reached Cartier by calling +31 207 192 455 phone number Click down if you have unsuccessfully reached Cartier by calling +31 207 192 455 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +31 207 192 455 phone number100%Confidence scoreNetherlands+48 800 121 5549+48 800 121 5549Click up if you have successfully reached Cartier by calling +48 800 121 5549 phone number 1 1 users reported that they have successfully reached Cartier by calling +48 800 121 5549 phone number Click down if you have unsuccessfully reached Cartier by calling +48 800 121 5549 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +48 800 121 5549 phone number100%Confidence scorePoland+351 213 302 420+351 213 302 420Click up if you have successfully reached Cartier by calling +351 213 302 420 phone number 1 1 users reported that they have successfully reached Cartier by calling +351 213 302 420 phone number Click down if you have unsuccessfully reached Cartier by calling +351 213 302 420 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +351 213 302 420 phone number100%Confidence scorePortugal+7 495 937 9025+7 495 937 9025Click up if you have successfully reached Cartier by calling +7 495 937 9025 phone number 1 1 users reported that they have successfully reached Cartier by calling +7 495 937 9025 phone number Click down if you have unsuccessfully reached Cartier by calling +7 495 937 9025 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +7 495 937 9025 phone number100%Confidence scoreRussia+34 900 505 403+34 900 505 403Click up if you have successfully reached Cartier by calling +34 900 505 403 phone number 1 1 users reported that they have successfully reached Cartier by calling +34 900 505 403 phone number Click down if you have unsuccessfully reached Cartier by calling +34 900 505 403 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +34 900 505 403 phone number100%Confidence scoreSpain+90 212 296 1317+90 212 296 1317Click up if you have successfully reached Cartier by calling +90 212 296 1317 phone number 1 1 users reported that they have successfully reached Cartier by calling +90 212 296 1317 phone number Click down if you have unsuccessfully reached Cartier by calling +90 212 296 1317 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +90 212 296 1317 phone number100%Confidence scoreTurkey+86 400 885 6618+86 400 885 6618Click up if you have successfully reached Cartier by calling +86 400 885 6618 phone number 1 1 users reported that they have successfully reached Cartier by calling +86 400 885 6618 phone number Click down if you have unsuccessfully reached Cartier by calling +86 400 885 6618 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +86 400 885 6618 phone number100%Confidence scoreChina+852 81 055 008+852 81 055 008Click up if you have successfully reached Cartier by calling +852 81 055 008 phone number 1 1 users reported that they have successfully reached Cartier by calling +852 81 055 008 phone number Click down if you have unsuccessfully reached Cartier by calling +852 81 055 008 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +852 81 055 008 phone number100%Confidence scoreHong Kong+81 120 301 757+81 120 301 757Click up if you have successfully reached Cartier by calling +81 120 301 757 phone number 1 1 users reported that they have successfully reached Cartier by calling +81 120 301 757 phone number Click down if you have unsuccessfully reached Cartier by calling +81 120 301 757 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +81 120 301 757 phone number100%Confidence scoreJapan+60 323 035 088+60 323 035 088Click up if you have successfully reached Cartier by calling +60 323 035 088 phone number 2 2 users reported that they have successfully reached Cartier by calling +60 323 035 088 phone number Click down if you have unsuccessfully reached Cartier by calling +60 323 035 088 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +60 323 035 088 phone number100%Confidence scoreMalaysia+65 67 320 181+65 67 320 181Click up if you have successfully reached Cartier by calling +65 67 320 181 phone number 3 3 users reported that they have successfully reached Cartier by calling +65 67 320 181 phone number Click down if you have unsuccessfully reached Cartier by calling +65 67 320 181 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +65 67 320 181 phone number100%Confidence scoreSingapore+27 116 662 800+27 116 662 800Click up if you have successfully reached Cartier by calling +27 116 662 800 phone number 1 1 users reported that they have successfully reached Cartier by calling +27 116 662 800 phone number Click down if you have unsuccessfully reached Cartier by calling +27 116 662 800 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +27 116 662 800 phone number100%Confidence scoreSouth Africa+82 15 667 277+82 15 667 277Click up if you have successfully reached Cartier by calling +82 15 667 277 phone number 1 1 users reported that they have successfully reached Cartier by calling +82 15 667 277 phone number Click down if you have unsuccessfully reached Cartier by calling +82 15 667 277 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +82 15 667 277 phone number100%Confidence scoreSouth Korea+886 800 373 888+886 800 373 888Click up if you have successfully reached Cartier by calling +886 800 373 888 phone number 1 1 users reported that they have successfully reached Cartier by calling +886 800 373 888 phone number Click down if you have unsuccessfully reached Cartier by calling +886 800 373 888 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +886 800 373 888 phone number100%Confidence scoreTaiwan+971 44 253 001+971 44 253 001Click up if you have successfully reached Cartier by calling +971 44 253 001 phone number 1 1 users reported that they have successfully reached Cartier by calling +971 44 253 001 phone number Click down if you have unsuccessfully reached Cartier by calling +971 44 253 001 phone number 3 3 users reported that they have UNsuccessfully reached Cartier by calling +971 44 253 001 phone numberUAE, Middle East & India+84 12 065 286+84 12 065 286Click up if you have successfully reached Cartier by calling +84 12 065 286 phone number 1 1 users reported that they have successfully reached Cartier by calling +84 12 065 286 phone number Click down if you have unsuccessfully reached Cartier by calling +84 12 065 286 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +84 12 065 286 phone number100%Confidence scoreVietnam+55 113 759 3240+55 113 759 3240Click up if you have successfully reached Cartier by calling +55 113 759 3240 phone number 1 1 users reported that they have successfully reached Cartier by calling +55 113 759 3240 phone number Click down if you have unsuccessfully reached Cartier by calling +55 113 759 3240 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +55 113 759 3240 phone number100%Confidence scoreBrazil+1 (800) 227-8437+1 (800) 227-8437Click up if you have successfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have successfully reached Cartier by calling +1 (800) 227-8437 phone number Click down if you have unsuccessfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +1 (800) 227-8437 phone numberCartier Client Relations
-
Cartier emailscontact.na@cartier.com100%Confidence score: 100%Support
-
Cartier addressRue André-De-Garrini 3, Meyrin, New York, 1217, Switzerland
-
Cartier social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Cartier contacts
Most discussed Cartier complaints
Unauthorized billingRecent comments about Cartier company
Love cuff bracelet
Fossil
10 reviews
Jord
4 reviews
Rosssimons
3 reviews
TimePiecesUSA.com / Timepieces International
18 reviews
Sunflower Jewels
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Do not buy from de-cartier.com., A liar and a thief of money. It will deceive you, and later disappears with your money. De-cartier robbed me for the amount of 199.75 U.S. Dollar.